School Operation Officer

Work conducted during the internship will involve: - data analysis and reporting collected during the SGL Vital Signs: another world is possible season, which is due to end on 17 May 2025. - Production support during the installation and running of a forthcoming research spotlight display from the Sciences and Cultures of Youth and Ageing project (A&H) - Research & development support for SGL future programme (exploring quantum science, perfection and youth mental health)

Must be a pending/recent graduate of the NIIHD WTPP.

Must be a pending/recent graduate of the NIIHD WTPP.

Main purpose of the job: 

To provide support to the examination process. 

Main Duties: 

To support the Head Invigilator/ Examination Team with the day-to-day operation of examination venues. This may include (but not limited to): 

assisting with setting up examination venues by laying out stationery, equipment and examination papers in accordance with the outlined procedures; 

assisting candidates prior to the start of examination by directing them to their seats and advising them about possessions permitted in examination venues;  

offering advice and guidance to unregistered candidates without allocated seats; 

ensuring that candidates do not talk once inside the examination venue; 

invigilating during examinations, dealing with queries raised by candidates and dealing with examination irregularities in accordance with strict procedures; 

checking attendance during examinations; 

recording details for early leavers and collect their scripts; 

escorting candidates from the examination venue during the examinations as required, and supervising candidates whilst outside the examination venue; 

collecting and collating scripts at the end of the examination in accordance with strict procedures; 

assisting with the preparation of script envelopes; 

supervising candidates leaving the examination venues, ensuring that candidates do not remove equipment or stationery from the venue without authorisation and ensuring that candidates leave in an orderly and quiet manner; 

NA

To assist the Examination Team with other examination processes, such as: 

packing of examination papers, stationery and equipment prior to the examinations and the delivery to and from venues as appropriate; 

preparation of seating plans; 

delivering scrips to departmental and school offices. 

Person specification desirable: 

An understanding of examination processes 

Effective oral/written communication skills 

Skills and knowledge, essential: 

Good numeracy skills 

Accuracy and attention to detail 

Flexible approach to work 

Ability to relate to academic staff and students 

Ability to work under pressure and to tight deadlines 

This is a full-time 5-month secondment role available from (ideally) May to September reporting to the Director of Operations in the Kings Digital team.  Part-time applications are welcome. 

As a Principal Analyst in a new area, you will initiate and lead on shaping multiple high-impact activities with a large degree of autonomy and self-direction. This will involve working directly with senior stakeholders across the university and commercial partners, so that you can: 

• Understand, translate, and align business and data requirements 
• Provide new insights on existing challenges across different subject domains 
• Constructively challenge existing assumptions and preconceived ideas 
• Demonstrate the ways in which data can drive innovation 

To deliver on this, you will collaborate with Strategy, Planning and Analytics, and a wider network of colleagues, using a range of techniques and tools across a variety of data sources to drive improvements in internal reporting on online programmes at Kings. 

Essential criteria

• Able to use one or more data analytics tools to an advanced standard, for example Power BI, Tableau, Alteryx, SQL, R, M, Python, Power Automate, Excel, VBA 
• Highly developed analytical skills, with extensive knowledge of the means through which insight can be derived from data, and ability to deploy a range of techniques to evaluate, model and interpret data 
• Able to effectively present data from a range of sources to an advanced level, producing user-friendly outputs which give information in context 
• Excellent written and verbal communication skills, with the ability to communicate the outcome of analysis by delivering presentations and technical reports to a wide audience, including non-specialists 
• Experience of working with a range of senior stakeholders to build levels of engagement and using data analytics effectively to influence outcomes 
• A motivated self-starter, with experience of managing multiple and complex projects simultaneously and delivering on time, while maintaining excellent attention to detail, accuracy, and completeness 
• A lifelong learner, open to new tasks, inquisitive and willing to challenge 
• Commitment to equality, diversity, and inclusion 

Desirable criteria

• Experience of using and analysing data in SITS, or another student records system 
• Experience of developing and delivering training across a range of audiences to identify and meet skill and process needs 

Key responsibilities 

As the role holder, you will: 

• Deliver insights by extracting, transforming, and combining data from multiple sources to create innovative, user-friendly, and engaging outputs using a range of software, including Power BI, SQL, and Power Automate 
• Lead the creation and maintenance of data assets to address data quality issues 
• Support internal stakeholders, including colleagues in Faculties, to understand their distance learning online programmes needs as asset users and data owners, identifying and delivering training and development required to drive continuous improvements  
• Collaborate closely with commercial partners to identify requirements, process enhancements, and emerging data issues with new applicant and conversion pipelines 
• Be confident in delivering challenging messages and critical analysis which cuts across conventional thinking and pre-conceived ideas 
• Continually develop technical expertise and skills in relation to new and existing techniques, tools, and software 
• Provide technical expertise and guidance to other colleagues, promoting consistent and leading practices in use of our data assets 
• Keep up-to-date on changes to Kings data policies and external influences and communicate their impacts on Kings online programmes, engaging with relevant external networks to stay abreast of developments and sector issues 
• Support the remit of the Operations team to coordinate the delivery of business intelligence, and to foster a positive data culture, including delivering training and demonstrating the value of a data-informed approach to the organization. 

The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.