Office, Clerical & Administration

We are looking for a Business Analysts to work with our Business Development and Marketing team for 3 months. The assignment is to support the Head of Business Development to set-up and manage processes to enable Business Development for the Gene Therapy Vector Facility. The tasks will include the following

•  Follow up on potential new client leads


• Administrative management of client pipeline


• Administrative management of landscape activities (commercial and academic groups requesting our services)


• Marketing: support with social media forecasting

This role is offered for ca. 2 days per week with flexibility of hours and days available.  Ideal candidate could be an active student at Kings in a Business or Scientific degree course.

A Level/ Diploma/ Degree in a business or scientific subject or working towards a diploma or degree qualification

• Use of Microsoft office tools such as excel


• Awareness of business processes such as contracting, proposals and costings


• Familiarity with PubMed or other scientific databases


• Understanding of functionality of LinkedIn

To support the Head Invigilator/ Examination Team with the day-to-day operation of examination venues. This may include (but not limited to):

• assisting with setting up examination venues by laying out stationery, equipment and examination papers in accordance with the outlined procedures;


• assisting candidates prior to the start of examination by directing them to their seats and advising them about possessions permitted in examination venues;


• offering advice and guidance to unregistered candidates without allocated seats;


• ensuring that candidates do not talk once inside the examination venue;


• invigilating during examinations, dealing with queries raised by candidates and dealing with examination irregularities in accordance with strict procedures;


• checking attendance during examinations;


• recording details for early leavers and collect their scripts;


• escorting candidates from the examination venue during the examinations as required, and supervising candidates whilst outside the examination venue;


• collecting and collating scripts at the end of the examination in accordance with strict procedures;


• assisting with the preparation of script envelopes;


• supervising candidates leaving the examination venues, ensuring that candidates do not remove equipment or stationery from the venue without authorisation and ensuring that candidates leave in an orderly and quiet manner;

Other duties:

To assist the Examination Team with other examination processes, such as:

• packing of examination papers, stationery and equipment prior to the examinations and the delivery to and from venues as appropriate;


• preparation of seating plans;


• delivering scrips to departmental and school offices.

Please note:

You are not eligible for this role if you are a post or under graduate at London South Bank university.

• An understanding of examination processes


• Effective oral/written communication skills

Skills and knowledge, essential:

• Good numeracy skills


• Accuracy and attention to detail


• Flexible approach to work


• Ability to relate to academic staff and students


• Ability to work under pressure and to tight deadlines

JOB SPECIFICATION

School/Department: Technical Support Services        

Job Title/Grade:     Newsroom Technician G5              

Reporting to:         Technical Service Manager      

Purpose of the post

Elephant Studios at LSBU represents a multi-million investment by the University to create an industry-ready media facility that will ensure graduates have the best possible experience and employment outcomes in a fast changing media landscape.

The post holder will be responsible for ensuring the smooth running of all activities in the newsroom and radio studios and associated areas in the Elephant Studios @ LSBU facilities. The post holder will carry out the day-to-day preparation, operations, maintenance, and booking of the designated specialist spaces, as well as the support for the academic courses, research and enterprise projects. The post holder will provide professional expertise in the areas of newsroom operations, to provide guidance and advice as well as contribute to the delivery of academic activities in the specialist areas. This may include inductions, technical demonstrations including camera and lighting techniques, or other related processes. The post holder will be the first port of call for student and staff support and will be working closely with academic staff on live broadcast events.

MAIN ACTIVITIES AND RESPONSIBILITIES

1. To work as part of the technical team to provide high quality technical support and demonstrations in relation to teaching, research and enterprise within the designated curriculum area.


2. Present and demonstrate technologies, processes, software and/or associated equipment to individuals or groups of students, staff and other identified stakeholders as required.


3. Undertake the preparation of the newsroom facilities including radio studios for classes and projects, making sure that they are safe, supplied and maintained. Manage the designated studios bookings via our online booking system.

1. Work closely with, and be able to deputise for the technical team colleagues, including rota duty covering evening support hours across the facility. Occasional overtime may be required at busy periods of the year including shows and events.

1. Provide expert advice related to the procurement, use and implementation of the associated technologies, including testing and evaluation of systems or relevant software.


2. Responsible for the maintenance of all specialist equipment in the designated area/s, providing installation and hardware support where appropriate or liaising with external partners as required ensuring that the systems remain operational.


3. To act as health and safety representative for activities taking place within the designated spaces ensuring that the facilities are fully compliant with all health and safety regulations. Carry out risk assessments and keep appropriate records.


4. Maintain, develop and broaden expertise with his/her own knowledge of processes, systems and procedures associated with the area evaluating and implement new technical advances, innovations in hardware, software or processes in line with professional practice.


5. Undertake other temporary duties commensurate with the level of the role, as agreed through the appropriate line management structure with the Studios Manager to meet the requirements of the department.

It is expected that the post holder will not take annual leave during key points in the academic calendar.  The post holder will be required to work flexibly due to the nature of the work in this curriculum area.

Not applicable

SELECTION CRITERIA

D = Desirable, E = Essential

1. Professional experience in a relevant area (E). Practical Knowledge of and experience of live newsroom environments (E) including Newsroom Systems (D), practical knowledge of a range of relevant media hardware such as radio microphones, in-ear monitors and studio cameras (E) Practical knowledge of basic TV studio lighting and techniques (E), practical knowledge of broadcast equipment such as the NewTek TC1  Tricaster or other, vision mixers, sound mixers, remote camera systems and on-screen graphics (E) Knowledge of studio communications such as skype boxes, video streaming (D.) Practical knowledge of live radio studio environment (D) with Broadcast systems such as Synergy, Burli,  Ross Inception or similar (E).


2. ICT Skills: To be committed to and have experience of using applications associated with Media ICT in both bespoke and networked environments (E). Knowledge of media distribution systems (D). Some practical knowledge of a range of relevant media applications such as Adobe premiere, After Effects, DaVinci resolve, as well as file transfer systems (D).


3. Proven ability in providing excellent technical support and technical demonstrations in either a higher education or professional environment (E).

1. Operational experience of Health and Safety Issues (E) and practical application of Health and Safety Measures and risk management (E).


2. Excellent organisational, administrative and technical skills, be able to: use initiative, plan, prioritise and organise own varied workload, and potentially those of others, in a timely manner (E), to approach challenges/problems in a flexible, creative and proactive way (E). An ability to successfully undertake the projects (E). Ability to identify own training needs. (E).


3. Highly effective interpersonal and communication skills including both oral, written and presentation skills (E).


4. Able to demonstrate a commitment to continued learning, the willingness and ability to learn new skills in order to carry out the duties of the role, in a continuously evolving environment (E).


5. To be able to demonstrate good customer service skills (E) and to a commitment to the provision of a quality service to both staff and students within the School of Arts and Creative Industries (and elsewhere within the University) and to external stakeholders (E).


6. Able to demonstrate an understanding of, and commitment to, equality and diversity, and its practical application (E).

To process student and staff requests, providing advice and ensuring all enquiries are resolved efficiently  

Prepare and input data into the residential accommodation software, taking ownership and accountability for work completed, to ensure that it is dealt with efficiently.  

Maintain a level of accurate and up to date knowledge of issues, activities, and events necessary to underpin the delivery of an efficient and effective first point of information service.  

Work flexibly in response to ongoing changes to administrative systems and processes and contribute to the development and improvement of working practices, to deliver more efficient approaches to support the student experience.  

To take responsibility for work in their own area, whilst working flexibly to achieve team results by assisting others and working collaboratively to complete tasks and projects.  

Assist with staff system training regarding the allocations process and occupancy management 

Process damage charges to accounts based on information from the Residential Manager(s). 

Process cancellations and withdrawals indicating any cancellation penalties as warranted by the current cancellation calendar 

To handle allocations enquiries and escalate matters when required. 

To support the contact centre team at key times of the year with handling allocations enquiries 

Ensuring data on the relevant systems is maintained accurately and errors are rectified proactively/promptly 

To ensure that procedures are accurately and consistently implemented, and to maintain confidentiality with regard to personal information at all times and that any data breaches or loss are reported immediately following King’s procedure  

Degree desirable

Good time management skills, in order to handle a large volume of work with tight deadlines  Strong IT skills especially in the use of Microsoft Products  

Experience of working to tight deadlines 

Experience in the use of databases and/or room booking systems. 

Ability to work flexibly as part of a multi-disciplinary team and cover for other team members in their absence. 

Excellent and proven administration skills e.g. organised record keeping, retrieving, analysing, presenting data and producing reports. 

JOB SPECIFICATION

School/Department: Technical Support Services        

Job Title/Grade:     Newsroom Technician G4              

Reporting to:         Technical Service Manager      

Purpose of the post

Elephant Studios at LSBU represents a multi-million investment by the University to create an industry-ready media facility that will ensure graduates have the best possible experience and employment outcomes in a fast changing media landscape.

The post holder will provide technical support and guidance to students, ensuring all resource are ready for use and used safely. They will be the first port of call for the newsroom and radio studio access and support to students.

The post holder will have good knowledge of media content production, video, and basic sound recording and editing. They will be proficient in the use of the relevant Adobe software including Premiere Pro, and audition.

The post holder will be responsible for ensuring the smooth running of all activities in the newsroom and radio studios and associated areas in the Elephant Studios @ LSBU facilities. The post holder will carry out the day-to-day preparation, operations, maintenance, and booking of the designated specialist spaces, as well as the support for the academic courses, research and enterprise projects. The post holder will provide professional expertise in the areas of newsroom operations, to provide guidance and advice as well as contribute to the delivery of academic activities in the specialist areas. This may include inductions, technical demonstrations including camera and lighting techniques, or other related processes. The post holder will be the first port of call for student and staff support and will be working closely with academic staff on live broadcast events.

MAIN ACTIVITIES AND RESPONSIBILITIES

1. To work as part of the technical team to provide high quality technical support and demonstrations in relation to teaching, research and enterprise within the designated curriculum area.


2. Present and demonstrate technologies, processes, software and/or associated equipment to individuals or groups of students, staff and other identified stakeholders as required.


3. Undertake the preparation of the newsroom facilities including radio studios for classes and projects, making sure that they are safe, supplied and maintained. Manage the designated studios bookings via our online booking system.


4. Work closely with, and be able to deputise for the technical team colleagues, including rota duty covering evening support hours across the facility. Occasional overtime may be required at busy periods of the year including shows and events.


5. Provide expert advice related to the procurement, use and implementation of the associated technologies, including testing and evaluation of systems or relevant software.


6. Responsible for the maintenance of all specialist equipment in the designated area/s, providing installation and hardware support where appropriate or liaising with external partners as required ensuring that the systems remain operational.


7. To act as health and safety representative for activities taking place within the designated spaces ensuring that the facilities are fully compliant with all health and safety regulations. Carry out risk assessments and keep appropriate records.


8. Maintain, develop and broaden expertise with his/her own knowledge of processes, systems and procedures associated with the area evaluating and implement new technical advances, innovations in hardware, software or processes in line with professional practice.


9. Undertake other temporary duties commensurate with the level of the role, as agreed through the appropriate line management structure with the Studios Manager to meet the requirements of the department.

It is expected that the post holder will not take annual leave during key points in the academic calendar.  The post holder will be required to work flexibly due to the nature of the work in this curriculum area.

Relevant degree desirable.

SELECTION CRITERIA

D = Desirable, E = Essential

1. Professional experience in a relevant area (E). Practical Knowledge of and experience of live newsroom environments (E) including Newsroom Systems (D), practical knowledge of a range of relevant media hardware such as radio microphones, in-ear monitors and studio cameras (E) Practical knowledge of basic TV studio lighting and techniques (E), practical knowledge of broadcast equipment such as the NewTek TC1  Tricaster or other, vision mixers, sound mixers, remote camera systems and on-screen graphics (E) Knowledge of studio communications such as skype boxes, video streaming (D.) Practical knowledge of live radio studio environment (D) with Broadcast systems such as Synergy, Burli,  Ross Inception or similar (E).


2. ICT Skills: To be committed to and have experience of using applications associated with Media ICT in both bespoke and networked environments (E). Knowledge of media distribution systems (D). Some practical knowledge of a range of relevant media applications such as Adobe premiere, After Effects, DaVinci resolve, as well as file transfer systems (D).


3. Proven ability in providing excellent technical support and technical demonstrations in either a higher education or professional environment (E).


4. Operational experience of Health and Safety Issues (E) and practical application of Health and Safety Measures and risk management (E).


5. Excellent organisational, administrative and technical skills, be able to: use initiative, plan, prioritise and organise own varied workload, and potentially those of others, in a timely manner (E), to approach challenges/problems in a flexible, creative and proactive way (E). An ability to successfully undertake the projects (E). Ability to identify own training needs. (E).


6. Highly effective interpersonal and communication skills including both oral, written and presentation skills (E).


7. Able to demonstrate a commitment to continued learning, the willingness and ability to learn new skills in order to carry out the duties of the role, in a continuously evolving environment (E).


8. To be able to demonstrate good customer service skills (E) and to a commitment to the provision of a quality service to both staff and students within the School of Arts and Creative Industries (and elsewhere within the University) and to external stakeholders (E).


9. Able to demonstrate an understanding of, and commitment to, equality and diversity, and its practical application (E).

School/Department:              School of Arts and Creative Industries

Job Title:                                School Administrative Assistant (REQ8108)

Grade and Contract Type:               HERA Support Grade – 4

Reporting to:                         School Director of Operations

We are seeking to appoint a School Administrative Assistant to join the School of Arts and Creative Industries Administrative Team. We are a small team that provides and supports (in collaboration with central Professional Service Functions) the academic delivery of the School.

The post holder will provide a high standard of administrative and clerical support to the Senior Management Team in relation to day-to-day management activities and bespoke School initiatives. The post holder will need to have experience of completing tasks to a high standard, in order to meet the needs of stakeholders.

Successful candidates will have excellent organisational and administrative skills; be able to work collaboratively with other team members and staff across the University; and be able to demonstrate a commitment to providing exceptional service.

You will be expected to work on campus unless otherwise stated by the School. The school will also require you to work some Saturdays for Open Days or other activities.

Grade 4 spinal point 13 (£26,865 including LW) Fixed term full time to start as soon as possible for 6 months with the intention to extend.

Purposes of the post

To provide a high standard of administrative and clerical support to Director of Operations and Senior Administrator (DoO and SA) and Director of Research and Enterprise, to support research and enterprise events and activities.

The post holder will be an operational point of contact with the professional service groups of the University (i.e. procurement, student administration, marketing, events and diary management etc).

To assist the lead on operational aspects of processes such as Marketing, Student Attendance Monitoring, and Research and Enterprise.

Main activities and responsibilities

1. Undertake duties of and provide absence cover for the School Administration Team as and when required, to ensure continuous support is provided.

2. Provide administration and clerical assistance in the day to day running of the School, in liaison with central service departments.

3. In liaison with parent PSGs provide support for the arrangement and management of marketing and promotional and other school events.

4. Assist the senior team with the organisation of diaries / calendars / work schedules, typing of correspondence, taking messages, notes and minutes, arranging meetings.

5. To deal with written and oral queries from staff, other university departments and external contacts in a professional, sensitive, confidential and effective manner, re-directing queries where appropriate.

6. Assist in the preparation, collection, collation and dissemination of information as requested by the DoO and SA.

7. To ensure that procedures for access to, and retention of, information within the School comply with the requirements of the University and the Data Protection Act.

8. In liaison with the Director of Research and Enterprise, and Heads of Research Centres, provide support for the research and enterprise events and activities, as well as research and enterprise reports and deliverables.

9. Undertake other reasonable duties as agreed by the DoO and SA and commensurate with the level of the role, which may be necessary, from time to time, to meet the requirements of the School.

The line manager may request additional duties that are within the scope, spirit and purpose of the role. Within reason, the duties and role of the postholder may be changed, after appropriate consultation, in response to changing organisational requirements. It is expected that the postholder will not take annual leave during key points in the academic calendar.

A degree (D) and/or practical administrative experience (E) and knowledge of typical procedures in an office environment (D) preferably within the Education sector (D).

 Selection criteria

D = Desirable, E = Essential

A. A degree (D) and/or practical administrative experience (E) and knowledge of typical procedures in an office environment (D) preferably within the Education sector (D).

B. Excellent organisational and administrative (E) skills, be able to: use initiative, plan, prioritise and organise own varied workload, in a timely manner (D), to approach challenges/problems in a flexible, creative and proactive way (D), and to operate flexibly either as part of a team or independently (E).

C. Ability to work to deadlines and to cope with tight schedules in a calm and efficient manner (E).

D. Highly effective interpersonal and communication skills including oral (E), written/literacy (E), numeracy (E) and presentation skills (D). Good customer service/relationship skills (E).

E. To be committed to and have experience of the application of ICT in administration (E). Knowledge of word processing, databases and spreadsheets (E) and of the use of the web (D). Willingness and ability to learn new packages in order to carry out the duties of the role (E).

F. Committed to and have experience of qualitative office practice in relation to version control, file management (D), administrative procedures (D), diary management (D), business hospitality (D).

G. Experience of taking minutes (D) and servicing committees (D).

H. Able to demonstrate an understanding of, and commitment to, equality and diversity, and its practical application within the context of the University’s Behavioural Framework (E).

I. Ability to demonstrate commitment to excellence in customer service (E).