This role is full time and is suitable for GRADUATES only.
The Curriculum Operations Administrator is a member of the Curriculum Operations unit (COU), within the Institute of Health Sciences & Education (IHSE), part of the School of Medicine and Dentistry. The main purpose of the role is to provide the administration for years 3 and 4 on the MBBS processes and support the MBBS Manager.
Main duties and responsibilities
• Provision of the administrative processes for the Bachelor in Medicine/Bachelor in Surgery (MBBS) programme which is delivered by IHSE, in particular years 3 and 4 of the programme
• Act as a key contact for all enquiries relating to the relevant programmes.
• Managing the flow of information between the Heads of Year, Module Leads, Lecturers and Students.
• Ensuring the smooth running of the relevant programmes on a day to day basis, including updating all timetables, module documentation & handbooks.
• Maintaining and update student lists as required throughout the academic year.
• Coordinating the submission of student work and subsequent grading, ensuring timely grade entry on to SITS.
• Maintaining accurate records of student progression, including EC submissions & any other relevant information which will be required for Subject Exam Boards.
• Managing the relevant areas of QMPlus ensuring all lecture notes, handbooks and learning materials are available in a timely manner.
• Booking accommodation for all teaching in line with Room Bookings policy, ensuring all necessary materials and audio-visual equipment are available for sessions.
• Monitoring student attendance in line with the attendance policy, and providing data for Tier 4 reporting as and when required.
• Acting as secretary to the Academic Leads Meetings, including sending out agenda & associated paperwork, minute taking, distribution of action points.
• Ensuring grades and tutor feedback are communicated to students in a timely manner, as detailed in the relevant standard operating procedure.
• Facilitating evaluation and quality activities, providing support and information as required for the programmes
• Providing support to the Academic Leads with regards to current and future programme developments.
• Answering student enquiries (face to face and/or online) as dictated by the Hub Rota or the Online Student Enquiries rota
• Providing support for education-related duties such as OSCEs and other exams as directed by the Curriculum Operations Managers
• Supporting the work of the wider Curriculum Operation Unit, including contributing to the provision of cover. The post-holder is expected to be co-operative and flexible in accordance with the requirements of the Curriculum Operation Unit. Team members are expected to be mutually supportive and to cover duties as necessary during colleagues’ annual leave and other absences
The above list of responsibilities is not exhaustive and the jobholder may be required to undertake other duties commensurate with the level of the role, as reasonably requested by their line manager.
QualificationsGCSE/O Level (Grade C or above) or equivalent in English and Maths
Educated to A Level (Grade C or above) or equivalent
Degree or equivalent, or equivalent attainment through experience (Desirable)
SkillsExperience of working as an administrator in a Higher Education Office environment (preferably health care related)
A successful track record in working with colleagues at all levels, including senior staff and external contacts
A good understanding of the annual cycle of administration within a Higher Education environment
Experience of working with a variety of databases (ideally SITS) (Desirable)
Awareness and understanding of the current issues within Higher Education, particularly in health care disciplines (Desirable)
Skills
Excellent organisational skills
Excellent IT skills, including spreadsheets, email, word processing and database management (Microsoft Office)
Excellent written, verbal and numeracy skills
Accuracy and attention to detail
Ability to prioritise a varied workload and meet tight deadlines
Ability to deal with students in a supportive, friendly, and professional manner
A good understanding of student records and GDPR
Other
Able to work unsupervised and exercise initiative
Must demonstrate a positive disposition and a good team spirit and flexible attitude to work
*The ability to meet UK ‘right to work’ requirements.
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