Job Title: Careers Ambassador (CA)
Department: King?s Careers & Employability (KC&E)
Contract Type: Part-time, Flexible | Paid
Open to: King's students from second year onwards (UG & PG)
Location: Across King's campuses, remote working may be required for some tasks
About the Role
King's Careers & Employability is recruiting a cohort of approximately 15 Careers Ambassadors (CAs) to play a central role in championing careers support across the King's community. This is a paid, part-time role with flexible hours on an ad hoc basis, designed to fit around your academic commitments. It offers a valuable opportunity to develop a range of transferable skills in a dynamic and student-focused environment.
As a Careers Ambassador, you will contribute across multiple KC&E workstreams including event support, marketing and communications, student engagement, feedback collection, and service development. You may also be responsible for responding to student queries via our central inbox and acting as a key representative of the service across campus spaces and student groups.
This is a varied and multifaceted role, and we welcome applications from students with a broad interest in careers and employability. While all ambassadors will gain experience across different areas, we anticipate selecting two ambassadors to take on a more focused role within Student Enquiries. These students will receive additional training and work more closely with the Student Careers Engagement team to deliver this key front-line function.
Key Responsibilities
Student Representation & Engagement
Act as a visible and approachable representative of KC&E, engaging with peers across campus spaces and events (e.g. libraries, SU spaces, career lounges).
Promote careers support to students through in-person outreach and peer-to-peer conversations.
Provide feedback on KC&E services and initiatives, highlighting student needs and perspectives, especially those from underrepresented groups.
Marketing & Communications
Develop and deliver engaging content to promote KC&E services and events, including short-form video (e.g. Reels or TikToks) that reflects the authentic student voice.
Suggest creative ideas for campaigns and contribute to planning and scheduling content across KC&E digital platforms, ensuring alignment with brand and messaging.
Capture media on campus and at events, including filming short interviews with other students or behind-the-scenes content, such as short vlogs, for use across our channels.
Event Support
Support the delivery of career fairs and events, including setup, meet and greet, registration, and attendee engagement.
Assist with the coordination of pop-up events and other initiatives aimed at increasing student engagement.
Insight & Feedback
Gather and summarise student feedback to inform KC&E?s strategy and service delivery.
Attend and facilitate focus groups to represent diverse student views and contribute to service improvement.
Participate in user testing or feedback sessions to help shape new KC&E initiatives and tools.
Student Enquiries
Act as a first point of contact for student and visitor queries about careers support.
Monitor and respond to emails in the KC&E Careers Inbox, providing accurate information or referring to relevant teams as needed.
Assist students navigating our Career Management System (e.g., booking appointments, accessing resources, troubleshooting issues).
Support with basic administrative tasks related to student records, appointment management, or careers communications.
Note: Two Careers Ambassadors will be selected specifically to support the Student Enquiries function. These ambassadors will:
Receive dedicated training
Be expected to work a minimum of 7 hours per week on a regular schedule during term time
Whilst all ambassadors will receive general training and exposure to the enquiries process, only those in the enquiries-specific roles will be assigned regular front-line responsibilities. All other ambassadors will support a variety of KC&E activities on an ad hoc basis, with flexible hours arranged according to project and event needs
Qualificationsn/a
SkillsPerson Specification
Essential
Excellent interpersonal and communication skills, with the ability to connect with a wide range of students.
Ability to multitask and work across several areas of activity.
Confident using digital tools (e.g. MS Office, Teams, social platforms) to complete tasks effectively.
Proactive, reliable, and punctual with strong time management.
Creative flair and initiative, particularly in developing content and ideas that resonate with students.
Desirable
Comfortable engaging with peers to create video content and/or appear in short-form videos for social media.
Experience using social media platforms to promote services, campaigns, or events.
Familiarity with basic video creation or editing tools such as CapCut, Canva, Instagram Edits, or similar.
Previous customer-facing or peer support experience (e.g. retail, hospitality, mentoring).
Active involvement in a King's student society, club, or leadership initiative.
What You?ll Gain
Paid, practical experience in a professional careers and employability service.
Development of core transferable skills: communication, content creation, teamwork, initiative, and project support.
Opportunity to make a real impact for King's students in their Careers journeys.
Access to KC&E training and, networking opportunities.
Exclusive access to the Careers360 Award, reflected on your HEAR, to help you reflect on the skills you gain.
Application Process
Deadline to apply: Sunday 8th June at 23:59
Assessment Centres: Week commencing Monday 23rd June (online via MS Teams). Successful candidates will be assigned to one of the following time slots:
Morning or afternoon on Monday 23rd June, or
Morning on Tuesday 24th June
Please ensure you are available for all listed time slots.
Mandatory training day: Wednesday 10th September, on campus
Applications must be submitted through King's Talent Bank. Please ensure you answer all the following questions in your application:
- What course are you currently studying at King's, and are you involved in any societies or clubs?
(Please include your year of study and faculty. If you are a postgraduate, mention your area of research or specialisation.)
- What attracted you to the Careers Ambassador role, and how does it align with your personal and professional goals? (Max 150 words)
- King's Careers & Employability offers a wide range of services, resources, and events. Choose one that you have used or are particularly interested in and explain how it has supported or could support your career development. (Max 200 words)
- We're looking for ambassadors who reflect the diverse student body at King?s. What unique perspectives, experiences, or qualities would you bring to this role? (Max 200 words)
- This is a varied role involving peer engagement, content creation, events, and student support. Which area(s) of the role most appeal to you, and how do you see yourself contributing in those areas? (Max 200 words)
Please rank the following areas of the role in order of your interest, with 1 being the area you are most interested in and 5 being the least.
This will help us understand your preferences and ensure we select a team with a strong mix of skills and interests.
Student Enquiries
Insight & Feedback
Marketing & Communications
Student Representation & Engagement
Event Support
If you have any more questions about the role, please email us at careersambassadors@kcl.ac.uk and we will get back to you as soon as we can.
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