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Postgraduate Student Ambassador For V.I.S.A Team

£27,144 - £27,144
London - Central
Temporary / Interim
 

Job Description

The Visa and International Student Advice (V.I.S.A) team at King’s is seeking friendly and professional current Undergraduate students looking for experience working in a support/advice and customer-focused role to help us welcome and support our international students during the beginning of the 2024/5 academic year.  



Employment dates are likely to cover the whole of September 2024. We may also need assistance helping out with the support sessions we run for your Pre-sessional students in June-September 2024.



The main purposes of this role will be:




  • Assisting with International Orientation days in September 2024: this is a bespoke Welcome event for new Undergraduate international students which will take place on campus on Thursday 12th September 2024 (so you must be available for this date). You will be involved in leading in person sessions for new international students, being a welcoming face + providing your own views and experiences on being a new student at King’s, managing a reception desk and other stewarding duties.

  • Assisting with the V.I.S.A teams Welcome Hub stalls during the main on campus Welcome to King’s week in September 2024 (16th - 19th September 2024).

  • Helping with queue management of drop-in service + providing administrative support in September 2024, to ensure students are seen on a first-come first-served basis, ensuring an excellent student experience. 

  • Assisting the team in delivering a successful Student Visa Renewal advice service for current pre-sessional international students hoping to join their main programme of study in September by supporting with queue management and other stewarding duties



We may also call upon ambassadors throughout the academic year to assist with events and activities such as our participation in the wellbeing hubs or to provide feedback on team services to help us improve these moving forwards.



 



Working Hours



Approximately 6-12 hours per week from first week of September 2024 – mid October 2024. 

**Please note that hours per week are variable and could stretch up to 20 hours per week. However, this may change and we would strongly recommend that you do not rely on this role as your sole source of income during the above period**



Shortlisted applicants may be invited for an informal in-person group session to meet members of the Visa and International Student Advice team and be assessed for their suitability for the role in June (after the exam period). 




Qualifications

Current King’s College London students only 



Skills

- Current King’s College London students only 



- Friendly, welcoming and customer focused 



- Previous experience in an advice/support role is preferred 



- Excellent attention to detail 



- Calm under pressure, and able to refer complex queries to Specialist International Student Advisors. 



- Confident in public speaking and delivering presentations/interactive sessions to new students



 



Please note that we may ask for your assistance and feedback in creating the sessions for in person International Orientation days.



You will also be required to attend in-person training at the end of August 2024.

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Research assistant to Dr. Eden Sarid. The RA will be tasked with reviewing interview transcripts, identifying collective themes and patterns. Together, we will develop a list of codes based on the interviewees' accounts and overarching conceptual themes. These codes will then be organized and mapped to uncover connections and discrepancies between dominant narratives and self-reported behaviours. 



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Sustainability Content Creator And Student Researcher

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Supporting Dr Marc Lepere, three MSc ESG Management students will assess companies' Net Zero Plans in line with the codebook used by Oxford Net Zero Tracker. This will provide case study material for the Leading, Managing and Challenging Net Zero Planning Course, the EEA and EMBA modules.

Each student will analyse 20 companies, as instructed by Dr Marc Lepere (i.e. 10 hours work). The work is due to be completed by 31st January 2025.



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Senior Project Officer

£39,897 - £39,897
London - Central
Temporary / Interim

The IES Project Officer will work closely with the Associate Director, Programme Management and Governance, within the International, Engagement & Service Directorate (IES). 

The post holder will support a Governance Review, which is already underway, ensuring that timely progress can be to deliver the workstreams and projects, and implement the recommendations resulting from this work. The role will ideally have experience of working on multiple projects and collating and analysing data, as well as reviewing stakeholder feedback to update and improve existing systems and processes. 

As well as work on the Governance Review, the role will be involved in support the drafting of papers and reports for College Committees, alongside the Associate Director. The role holder will have the opportunity to develop their project skills, learning from the IES Project and Programme Management Community of Practice.  Key responsibilities include:

  • Support key IES governance projects which are part of a broader governance review, as well as supporting with the implementation of recommendations. 
  • Support with drafting papers and reports for Committees and Working Groups.
  • Collate partnerships data and support the development of a database as well as developing requirements for a CRM. 
  • Planning communications to stakeholders and working with the Senior Engagement Communications Manager to update internal SharePoint and Intranet pages.

Successful applicants will be invited to a short interview, scheduled to take place w/c 2nd December, with a view to the role starting w/c 9th December.



Qualifications

NONE



Skills

Candidate Criteria:

  • Excellent organisational and administrative skills.
  • Experience of delivering project support. 
  • Excellent written and verbal communication skills including the ability to draft documents and correspondence.
  • Excellent interpersonal skills with the ability to work with a wide range of stakeholders. 
  • Ability to complete tasks whilst maintaining accuracy and attention to detail.
  • Excellent time management skills and the ability to balance competing priorities under pressure.
  • Ability to resolve problems using own initiative and seek support when appropriate.
  • Ability to work independently and as part of a team.

Desirable:

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