Postgraduate Student Ambassador For V.I.S.A Team

Job Description

The Visa and International Student Advice (V.I.S.A) team at King’s is seeking friendly and professional current Undergraduate students looking for experience working in a support/advice and customer-focused role to help us welcome and support our international students during the beginning of the 2024/5 academic year.  



Employment dates are likely to cover the whole of September 2024. We may also need assistance helping out with the support sessions we run for your Pre-sessional students in June-September 2024.



The main purposes of this role will be:




  • Assisting with International Orientation days in September 2024: this is a bespoke Welcome event for new Undergraduate international students which will take place on campus on Thursday 12th September 2024 (so you must be available for this date). You will be involved in leading in person sessions for new international students, being a welcoming face + providing your own views and experiences on being a new student at King’s, managing a reception desk and other stewarding duties.

  • Assisting with the V.I.S.A teams Welcome Hub stalls during the main on campus Welcome to King’s week in September 2024 (16th - 19th September 2024).

  • Helping with queue management of drop-in service + providing administrative support in September 2024, to ensure students are seen on a first-come first-served basis, ensuring an excellent student experience. 

  • Assisting the team in delivering a successful Student Visa Renewal advice service for current pre-sessional international students hoping to join their main programme of study in September by supporting with queue management and other stewarding duties



We may also call upon ambassadors throughout the academic year to assist with events and activities such as our participation in the wellbeing hubs or to provide feedback on team services to help us improve these moving forwards.



 



Working Hours



Approximately 6-12 hours per week from first week of September 2024 – mid October 2024. 

**Please note that hours per week are variable and could stretch up to 20 hours per week. However, this may change and we would strongly recommend that you do not rely on this role as your sole source of income during the above period**



Shortlisted applicants may be invited for an informal in-person group session to meet members of the Visa and International Student Advice team and be assessed for their suitability for the role in June (after the exam period). 




Qualifications

Current King’s College London students only 



Skills

- Current King’s College London students only 



- Friendly, welcoming and customer focused 



- Previous experience in an advice/support role is preferred 



- Excellent attention to detail 



- Calm under pressure, and able to refer complex queries to Specialist International Student Advisors. 



- Confident in public speaking and delivering presentations/interactive sessions to new students



 



Please note that we may ask for your assistance and feedback in creating the sessions for in person International Orientation days.



You will also be required to attend in-person training at the end of August 2024.

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Skills

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2.         Basic knowledge of the correct and safe functioning of musical instruments, especially grand, upright, and digital pianos, portable recording equipment, and other music accessories such as music stands and microphones



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4.         Accurate sense of musical pitch



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Desirable criteria



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2.         Familiarity with music department rooms and their customary use

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