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Digital Communications Co-ordinator

£35,334 - £35,334
London - Central
Temporary / Interim
 

Job Description

Are you a communications professional looking to further your experience in a dynamic and innovative team?  



King’s College London is one of the world’s top universities, with a Fundraising & Alumni Communications team who boast sector-leading channels. As the Digital Communications Co-ordinator, you will be integral to our goal of building and maintaining lasting connections with alumni, future alumni and donors. Our aim is to keep these audiences engaged, so that they are inspired to support King’s through philanthropy or the gift of time. Working under the supervision of the Digital Engagement Manager, this role will help deliver creative, quality, and effective digital content, copy and campaigns.  



This role will suit a creative individual with copywriting and social media skills, with good experience in digital communications (including email campaigns), and a desire to innovate. This role will support the Fundraising & Alumni Communications team in developing innovative digital communications campaigns to support our objectives. The Digital Communications Co-ordinator will be called to bring to life priorities across the university. The person in this role will be interested and engaged in content development trends and techniques and will be keen to use these to engage King’s alumni, supporters and donors in new and exciting ways.  



This role sits within Fundraising and Supporter Development at King’s College London. The Fundraising and Supporter Development Office is an integrated department with alumni relations professional and fundraisers in major and individual gifts, trusts and foundations and legacy giving. Our purpose is to inspire, ask and enable people to support and engage with King’s. Our vision is to sustain and build a philanthropic community and continue the fundraising momentum achieved with the record-breaking World questions King’s answers campaign. The work we support has made a significant impact on the world in areas as diverse as cancer research, global terrorism and palliative care.



Key responsibilities 





  • Schedule content for the King’s College London alumni social media channels, including the community management of our Instagram channel and support for our WeChat profile 




  • Writing business-as-usual content for day-to-day social media posts 




  • Work with the Content Producer to innovate and use creative skills to deliver digital communications that engage alumni, prospects and donors. Including occasionally editing design assets. 




  • Assist the Digital Engagement Manager on paid media campaigns on all relevant social media platforms 




  • Provide maintenance for the Alumni, F&SD and Giving websites and upload of content 




  • Build and send email marketing campaigns, including our monthly email newsletter 




  • Liaise with our data and compliance teams to enable newsletters to be sent in a timely and compliant fashion 




  • Report on analytics for our social media and paid media output, our website and our email marketing campaigns, and provide suggestions for improvements and testing 




  • Use content creation skills to develop material that is exclusively ‘King’s’ and the best in the field 




  • Assist the Digital Engagement Manager in preparing reports and insights following digital campaigns  





The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.  




Qualifications

Desirable



Degree or equivalent qualification in relevant area, such as communications, marketing or journalism



Skills

Essential experience




  • Experience in a digital communications role e.g. social media executive  

  • Experience of social media work – knowledge of channel personalities, audiences and trends, and knowledge of third-party tools such as Loomly or Hootsuite  

  • Excellent editorial, copywriting and proof-reading skills, including writing for different audiences  

  • Talent in creative writing – skilled storyteller, able to make a story compelling, contagious and inspire to action  

  • Interest in content development trends and innovations  

  • Experience of building email campaigns following a template, using software such as Mailchimp 

  • Ability to work well within a team – collaborating to achieve a shared goal  

  • Experience of using self-service design tools such as Canva and Adobe Express 

  • Organised and diligent; able to prioritise effectively to manage competing deadlines while maintaining attention to detail 

  • Knowledge and experience in applying brand voice and narrative  

  • Participating multiple projects simultaneously    



Desirable experience




  • Experience in measurement and evaluation, including with analytics tools such as Google Analytics   

  • Experience using a web CMS such as Contensis  

  • Understanding of the UK Charity sector or Higher Education sector  

  • Experience using Raiser’s Edge, MS Dynamics or similar customer/donor data base and associated processes and systems  

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Part-time Data Assistant

£42,900 - £42,900
London - Central
Temporary / Interim

Part-time data assistant opportunity – August 2024



The Faculty of Social Science & Public Policy needs to synthesise, analyse and report on confidential data from a number of simple spreadsheets.  We are looking for a part-time Data Assistant to carry out the following indicative tasks: harmonise formatting; split data into different groupings; run cross-checks with other data sources; report on various aspects of the resultant data. (Please note this list is for illustrative purposes and may not be comprehensive).



The successful candidate will have expert-user level excel and analysis skills, communication skills, effective time management and organisation, and the ability to compile results into a short formal report. Data visualisation skills for the report will be essential.  



Job specification: The work pattern is flexible and to be agreed with the successful candidate but may be 14 hours per week, for 4 weeks in the first instance at £22 per hour.



If you are interested in applying, please send a short email (250 words or less) expressing your interest to katharine.silk@kcl.ac.uk by close of business on Wednesday 24th July outlining why you would be suitable for the role, detailing relevant skills and experience, and your preferred work arrangements.




Qualifications

N/A



Skills

The successful candidate will have expert-user level excel and analysis skills, communication skills, effective time management and organisation, and the ability to compile results into a short formal report. Data visualisation skills for the report will be essential.  

Arts And Humanities Welcome Assistant

£27,300 - £27,300
London - Central
Higher Education
Temporary / Interim

The Faculty of Arts and Humanities is seeking a conscientious, reliable, friendly, and practical general assistant to support the friendly Student Experience Team during the busy enrolment and Welcome period.



They will be involved in running our student help desks, planning and assisting with welcome events, administrative tasks, plus any other tasks to support the Faculty Education Team as required. 



This will be an in-person position hence you would need to be on campus daily at Strand and Virginia Woolf buildings.



This role would suit a recent graduate from the Faculty of Arts and Humanities. 



Applications should refer to the above and give examples of why you would be a good fit for this role. Generic applications will not be successful.



Important - This is a full-time position (37.5hrs per week) hence may not be suitable for students with visas, please check before applying. Only students with a complete profile, including right to work check, by the deadline will be shortlisted. We may close this advert early if we get a large amount of applications.



Qualifications

N/A



Skills

Essential skills -



Excellent IT skills (MS Office including Word, Outlook, Excel)



Attention to detail



Excellent communication skills including writing skills



Friendly, helpful, can-do attitude



Excellent timekeeping



Desirable (but not essential) experience would be - 



Planning and assisting with events



Working with students e.g. societies, student rep roles



Administrative tasks



Running campus tours



Using Canva 



Comms e.g. Instagram/Tiktok

Research Administrator

£35,236 - £35,236
London - Central
Temporary / Interim

King’s Business School is seeking a highly organised 0.5 FTE administrator to support the KBS Research Team with research outputs and publications, Research Excellence Framework (REF) preparations and shared team email inboxes.



The role holder may also be required to work with the Dickson Poon School of Law (DPSoL) Research Team with similar tasks where needed. KBS & DPSoL have a joint Research Team and some colleagues work across both Faculties.



Role holder responsibilities:




  • Checking research output metadata and open access compliance for REF 2029 using Pure, King’s institutional output repository. Updating output records and liaising with academic staff and central teams where needed. Analyse data and provide overviews about outputs to the KBS Research Team.

  • Supporting the team’s preparations for REF where needed, such as supporting internal output assessment processes.

  • Supporting internal requests for data, statistics and summaries (e.g. data around outputs, research grants, etc).

  • Helping the team to monitor the KBS Research and Postgraduate Research shared team email inboxes and prioritising and responding to a range of queries.

  • Other administrative tasks to support the team where needed.



Full training will be provided.



The role would be well suited to a PhD, Masters or Undergraduate level student with the required skills and experience. At a minimum, the candidate will need to be able to commit until the end of September 2024 but preferably will be able to continue into the academic year. The possibility of extension is subject to strong performance in the role. 



Availability to work some hours on Wednesdays and Thursdays is crucial. The average 17.5 hours a week the role holder would work are somewhat flexible and there will be the possibility for hybrid/at-home working. However, it will be essential that the successful candidate is available to work in the office for at least a half day a week (in Bush House, KCL) to facilitate their learning of the role duties and to become acquainted with other members of the KBS Research Team.



How to apply: Please send a one page cover letter and your CV to kbsresearch@kcl.ac.uk. 



Contact: If you have any enquiries about the role, please contact kbsresearch@kcl.ac.uk.




Qualifications

Please see experience/ skills required.



Skills

  • Good numeracy and MS Excel skills. 

  • Experience of and the ability to check, analyse and summarise a large volume of data.

  • Good understanding of research in the context of the higher education sector. Desirable to have previous experience of conducting or supporting research (e.g. in an administrative or research assistant role).

  • Confidence, experience, and skills at managing busy inboxes using MS Outlook and being able to independently prioritise and respond to a range of queries.

  • Strong written communication skills.

  • Be discrete in the handling of confidential information and material.

  • Existing experience working in universities/the higher education sector, or an interest in developing knowledge of this sector.

  • Skills and experience of learning and using online systems (ideally including some higher education systems).

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