Digital Communications Co-ordinator

Job Description

Are you a communications professional looking to further your experience in a dynamic and innovative team?  



King’s College London is one of the world’s top universities, with a Fundraising & Alumni Communications team who boast sector-leading channels. As the Digital Communications Co-ordinator, you will be integral to our goal of building and maintaining lasting connections with alumni, future alumni and donors. Our aim is to keep these audiences engaged, so that they are inspired to support King’s through philanthropy or the gift of time. Working under the supervision of the Digital Engagement Manager, this role will help deliver creative, quality, and effective digital content, copy and campaigns.  



This role will suit a creative individual with copywriting and social media skills, with good experience in digital communications (including email campaigns), and a desire to innovate. This role will support the Fundraising & Alumni Communications team in developing innovative digital communications campaigns to support our objectives. The Digital Communications Co-ordinator will be called to bring to life priorities across the university. The person in this role will be interested and engaged in content development trends and techniques and will be keen to use these to engage King’s alumni, supporters and donors in new and exciting ways.  



This role sits within Fundraising and Supporter Development at King’s College London. The Fundraising and Supporter Development Office is an integrated department with alumni relations professional and fundraisers in major and individual gifts, trusts and foundations and legacy giving. Our purpose is to inspire, ask and enable people to support and engage with King’s. Our vision is to sustain and build a philanthropic community and continue the fundraising momentum achieved with the record-breaking World questions King’s answers campaign. The work we support has made a significant impact on the world in areas as diverse as cancer research, global terrorism and palliative care.



Key responsibilities 





  • Schedule content for the King’s College London alumni social media channels, including the community management of our Instagram channel and support for our WeChat profile 




  • Writing business-as-usual content for day-to-day social media posts 




  • Work with the Content Producer to innovate and use creative skills to deliver digital communications that engage alumni, prospects and donors. Including occasionally editing design assets. 




  • Assist the Digital Engagement Manager on paid media campaigns on all relevant social media platforms 




  • Provide maintenance for the Alumni, F&SD and Giving websites and upload of content 




  • Build and send email marketing campaigns, including our monthly email newsletter 




  • Liaise with our data and compliance teams to enable newsletters to be sent in a timely and compliant fashion 




  • Report on analytics for our social media and paid media output, our website and our email marketing campaigns, and provide suggestions for improvements and testing 




  • Use content creation skills to develop material that is exclusively ‘King’s’ and the best in the field 




  • Assist the Digital Engagement Manager in preparing reports and insights following digital campaigns  





The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.  




Qualifications

Desirable



Degree or equivalent qualification in relevant area, such as communications, marketing or journalism



Skills

Essential experience




  • Experience in a digital communications role e.g. social media executive  

  • Experience of social media work – knowledge of channel personalities, audiences and trends, and knowledge of third-party tools such as Loomly or Hootsuite  

  • Excellent editorial, copywriting and proof-reading skills, including writing for different audiences  

  • Talent in creative writing – skilled storyteller, able to make a story compelling, contagious and inspire to action  

  • Interest in content development trends and innovations  

  • Experience of building email campaigns following a template, using software such as Mailchimp 

  • Ability to work well within a team – collaborating to achieve a shared goal  

  • Experience of using self-service design tools such as Canva and Adobe Express 

  • Organised and diligent; able to prioritise effectively to manage competing deadlines while maintaining attention to detail 

  • Knowledge and experience in applying brand voice and narrative  

  • Participating multiple projects simultaneously    



Desirable experience




  • Experience in measurement and evaluation, including with analytics tools such as Google Analytics   

  • Experience using a web CMS such as Contensis  

  • Understanding of the UK Charity sector or Higher Education sector  

  • Experience using Raiser’s Edge, MS Dynamics or similar customer/donor data base and associated processes and systems  

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Job description 



The King's Festival of Artificial Intelligence is returning between Tuesday 21 and Saturday 25 May 2024, with a series of public events, including lectures, workshops and demonstrations, exploring artificial intelligence with researchers from across King's.  



In order to support with the smooth running of the festival, the KIAI is looking for up to ten event assistants. Event assistants will be responsible for supporting the KIAI team and lead event assistants to register attendees for events, support attendees to navigate King’s, and support event deliverers with any requirements during events. Interviews for the position will be held online on 7th and 8th May (with some flexibility to work around candidates’ other commitments).  



 Hours of work vary, but successful candidates will ideally be expected to work on at least two days between 21 and 25 May. Hours of work are varied but shifts will take place between the hours of 9am and 9pm each day. Event assistants may be required to attend a compulsory paid briefing/training session before their first shift. 



Key responsibilities 



Your responsibilities will vary but in general you may be expected to: 





  • Greet and register attendees to festival events including staffing the registration desks at the entrance to the Strand campus. 




  • Support attendees to navigate King’s including finding the correct venues for their events and make use of King’s facilities, including staffing the navigation desk outside the Great Hall.  




  • Support event organisers to distribute materials at the beginning or during an event and collect these at the end.  




  • Support with Q&As during events, for e.g. through use of microphones.  




  • Support attendees to complete evaluation forms at the end of events (if required).  




  • Report any issues that cannot be resolved immediately to a member of the KIAI team or a Lead Event Assistant. 




  • For Family Zone event assistants: support families attending the event, signposting to available facilities and assist in managing any queues for demos. 




  • This list is not exhaustive and event assistants may be asked to undertake reasonable duties in line with the role to ensure the smooth-running of the festival.  





Qualifications

None required. 



Skills

Experience/ skills required: 



Essential: experience of supporting events including but not limited to academic seminars, conferences, university open days, and outreach events. 



Essential: strong communication skills, and willingness to communicate with the general public.  



Essential: excellent organisation and time management skills with the ability to multitask.  



Desirable: interest in data science and/or AI OR public engagement opportunities.  



Desirable: experience of communicating and/or working with young people (under 18). 



Desirable: first aid trained. 



Desirable: fire marshall trained.  



Desirable: DBS checked.  

UK in a Changing Europe is an academic think tank providing impartial, research-based analysis of the critical issues facing the UK. We are funded by UK Research and Innovation (UKRI) and hosted by King’s College London.



We are looking for a researcher to support the reporting of a large-scale survey among Britain’s ethnic minorities. The successful candidate would assist with the final write-up of this project, helping to translate data findings into a narrative-driven report. They would also be responsible for checking the final write-up of this project for accuracy, cross-checking reporting with the dataset. This a short-term position but due to the tight deadline of the project, additional hours may be available for suitable candidates. 



Interested candidates should apply by sending a C.V and brief covering letter/personal statement.



Qualifications

- A master’s degree in politics, economics or a relevant social science subject (or significant equivalent experience).



Skills

- Candidate should have experience of working with quantitative data (preferably survey/public opinion data). Experience of using R/SPSS is desirable.



- Excellent written communication skills, with an accessible, readable writing style that imparts often complex academic material with clarity, accuracy and impartiality. 



-Good experience of working as part of a busy and successful research team.



-Experience of working within a university/higher education institution is desireable. 

If you are an experienced and well-qualified graphic designer, this position offers an exciting opportunity to play a key role supporting the Healthier Working Lives Impact Project - Care Stories. We are keen to explore innovative, creative ways to share research findings with a diverse audience of care workers and care business owners, as well as relevant organisations and stakeholders.



You’ll need to provide feedback to the research team and potential users about your design process and outputs, and contribute to informal formative assessments. As well as generating appropriate materials, you’ll also be required to liaise with suppliers and the wider communication team for the project. We are looking for someone who can engage the above audiences and think creatively ‘outside the box’ how we can present our findings.



To find out more about the research, please explore the website: https://www.kcl.ac.uk/research/healthier-working-lives-for-the-care-workforce



For success in this role, you will need a relevant degree and experience with the following software:




  • Adobe InDesign, Illustrator, Photoshop, After Effects

  • Figma

  • Web design tools e.g. Readymag / Webflow

  • Premiere Pro or Davinci Resolve

  • Blender



The above should be combined with the equally important ability to understand and explain technical/specialist terminology - in order to support and communicate research outcomes.




Qualifications

Degree or Experience as a graphic designer



Experience of using Adobe InDesign, Illustrator, Photoshop, After Effects and Premiere Pro



 



Skills

Degree / Experience as a graphic designer



Experience of using Adobe InDesign, Illustrator, Photoshop, After Effects and Premiere Pro



Able to work to deadlines



Comfortable to work without supervision 

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