Assessment Support Hub Student Assistant - Job Description
The Assessment Support Hub team are seeking to recruit a Student Assistant to join their team to contribute to this exciting University project.
The Assessment Support Hub (ASH) is a digital site hosted on SharePoint which has been designed as a one-stop shop to provide information for Queen's students on all things assessment. The site is the result of a cross-campus collaborative project which aims to demystify assessment, let students know about services which can help with things like academic writing, wellbeing concerns, etc. and provides support if things aren't going as planned. Students were involved from the beginning, and helped to benchmark what was available at other universities, to co-design the site, and to create its content.
The primary role of the ASH Student Assistant will be to provide effective administrative support to the project leads as the site moves into the next phase of communications and implementation.
The postholder will play a key role in ensuring the student voice is firmly embedded within the ASH and help to design and shape content that promotes how students can be empowered to become healthy learners and make informed decisions around preparing for and engaging with assessment.
Hours may vary throughout the project but will be up to a maximum of 20 hours per week. Hours may vary throughout the project. It is anticipated that this post will be available until August 2024 but will be reviewed on the basis of funding.
The postholder will primarily work Monday to Friday, however occasional evening and/or weekend work may be required. The postholder will be based on-campus. Interviews will be held on Thursday 4 July.
General Duties:
- To carry out administrative tasks including scheduling and planning meetings, developing action lists, and ensuring they are followed-up. To monitor, draft and respond to emails, and coordinate robust file management and version control across shared platforms e.g., Teams sites.
- To contribute towards the communication plan for the next phase of implementation for the digital site to include social media, training for staff, student and staff newsletters, digital screens etc.
- To contribute towards the ongoing monitoring and evaluation of the project.
- To develop engaging content in relation to the ASH including video content for the site, social media, web-based copy and graphics, intranet material, and project updates to key stakeholders.
- Engage with key stakeholders connected to the ongoing development of the ASH, including but not limited to members of the Project Implementation and User Groups, staff and students, and members of Faculties, Schools, and Directorates across the University.
- To act as an ambassador for the University including supporting the ASH project leads and academic and professional staff in service delivery as required.
- To undertake all relevant training as required.
- Carry out any other duties which are appropriate to the post as may be reasonably requested by the supervisor(s) and provide regular updates to supervisory staff.
QualificationsN/A
SkillsPerson Specification
Applicants must be a registered student at Queen’s University Belfast for academic year 2023 – 2024.
Please apply with an up-to-date CV and Cover Letter. Applicants are asked to specifically refer to any essential and/or desirable criteria that they meet in their application statements, as the panel will use this information to shortlist and invite candidates to interview. Please provide clear examples, avoid acronyms or jargon that would not be familiar to panel members, outline your specific role, and be as clear as possible as the panel will not make assumptions based on any existing knowledge.
Essential Criteria
- Evidence of completing small, medium, and large tasks, as part of a wider project. Evidence of working as part of a team.
- Evidence of using own initiative to proactively progress goals and objectives, with a problem-solving attitude.
- Demonstrate an understanding about the aims, objectives, and areas of focus of the Assessment Support Hub.
- Demonstrate a strong willingness to enhance the student experience.
- An ability to work effectively both independently and in a team environment.
- Excellent time management skills, with a flexible attitude and the ability to prioritise, meet deadlines and work under pressure whilst delivering high quality work.
- Effective I.T. skills including evidence of use of packages such as Microsoft Office.
- Motivated, energetic, and enthusiastic.
- Flexible, with a willingness to learn.
Desirable Criteria
- Experience of working within a University setting.
- Evidence of designing and building content across a range of platforms including, for example, Virtual Learning Environments, social media, or websites.
- Evidence of presenting in front of small and large audiences.
- Experience of working on marketing/promotional campaigns.
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