Key Responsibilities Localised culture change and change management
1. Provide a customer-focussed, risk-based, expert, and professional OD service to managers and employees, liaising with the relevant HR Business Partner and the OD Business Partner to ensure that impactful support is given.
2. Provide pro-active support and interventions on local change related projects working in collaboration with the relevant HR Business Partner, managers and local leaders, e.g. Team Charter creation, team stress interventions.
3. To pro-actively manage local action planning as a result of staff surveys and staff voice mechanisms advising the relevant HR Business Partner and providing high quality data interrogation to help inform meaningful actions.
4. With guidance from the Organisational Development Business Partner, to facilitate high-quality OD interventions for impactful outcomes using a range of facilitation techniques
5. To proactively work with members of the LSBU Group to highlight areas where there needs to be localised variations of group-wide initiatives
6. To enable and equip local staff to be agents of change through initiatives such as champion programmes, evaluating the impact of these initiatives and making recommendations and adjustments where required
Group-wide Organisational Development support 7.
To prepare and interrogate group-wide data dashboards, advising the OD business partner, wider members of the OD & Change team and HR Business Partners where wider strategic interventions may be needed. This will include, but not be limited to, exit survey data, Occupational Health and EAP data, staff survey data and sickness absence data.
8. With guidance from the OD Business Partner to co-ordinate and plan OD related events and projects ensuring high-quality planning, administration and communication and that these are evaluated against intended impact.
9. Working with the OD Business Partner and communications team, to prepare communication campaigns designed to create change in line with wider strategic aims. This will include, but not be limited to, the scoping of ideas and the drafting of comms where necessary.
10.To signpost leaders and managers to the relevant OD initiatives and support, displaying high-quality OD knowledge.
11.To be the first point of contact for any Occupational Health and Employee Assistance Programme contract and service queries, supporting members of the wider HR team in effective delivery of these services.
Qualifications Associate CIPD membership, or working towards CIPD Level 5 qualification, or equivalent relevant experience in OD or change settings
SkillsA. Associate CIPD membership, or working towards CIPD Level 5 qualification, or equivalent relevant experience in OD or change settings
B. Understanding of Organisational Development including change management theory and effective OD interventions.
C. Experience of supporting change management projects from an OD perspective, advising managers on the application of culture and change management theory.
D. Effective IT, numeracy and data analytical skills, with the ability to analyse relevant data to identify the need for new processes and procedures and OD interventions.
E. High quality presentation and facilitation skills, including a variety of contexts such as group facilitation or Action Learning Sets
F. Experience of delivering high-quality, impactful and well-managed events and projects, preferably within an OD/HR function
G. Excellent communications skills including presentation of strategic information to senior managers.
H. Highly effective interpersonal skills, with the ability to communicate with people at all levels both verbally and in writing, and to provide clarity and firmness in scenarios where emotional intelligence and empathy is also required.
I. Ability to develop and sustain relationships with key stakeholders, delivering excellent customer service and working collaboratively to analyse risk and identify solutions.
J. Experience of influencing managers and leaders to create change
K. Experience of evaluating interventions in a way that displays impact.
L. Experience of prioritising own workload and managing time, especially working in an environment with competing projects
M. Able to demonstrate an understanding of equality and diversity, and its practical application.
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