Digital Content Assistant

Job Description

The Digital Content Assistant will provide administrative, marketing and creative support to the King?s Business School Communications team to support the creation of its video, audio and photographic content. 

The primary responsibility of this role is to host, manage and produce our new podcast series; Office Hours. This requires excellent communication skills and a willingness to be the public voice and face of the podcast. 

Extensive work has gone into the process and creative ideation behind the new podcast. We now require someone in this role who can help improve the marketing. By identifying new online audiences, trends, hashtags, mailing lists or other ways to improve reach and engagement. Podcast hosting, production and marketing, in addition to general admin support will be the primary responsibilities of the Digital Content Assistant.

The role requires a highly organised individual who can manage and speed up processes required for creative media production. This role will also include opportunities for basic media production and editing, so would benefit a self-starter with an eye for design who may be interested in a future career in image or audio content creation.

King?s Business School undertakes ground-breaking research that improves the way people do business. And we engage with organisations around the world to create real value for society.

The Digital Content Assistant will play an important role in helping us to communicate our research, student experience and world class education. We are a diverse and passionate community working to use our expertise to make the world a better place.

We are looking for a flexible self-starter who takes initiative and is comfortable managing multiple projects. As an organised, creative and curious individual you will be someone who enjoys learning new tools and techniques. You will have strong existing digital skills and an ability to adapt your knowledge to new software and hardware.

Your technical adaptability will be complemented by an appreciation for how composition, colour, movement, sound, words and space can be applied across creative media. And what you don?t know, you?re keen to learn and explore.

This will be a hybrid role. Many tasks can be carried out from home, but the post holder will be required to come to Bush House and/or other locations to assist with media production or equipment maintenance where needed on an ad hoc basis. This will generally be during normal working hours, though we may occasionally ask you to support the team at evening events. A minimum of 2-3 days? notice will be provided, and we will seek to be flexible where possible.

Please note that the role holder will be required to provide their own laptop, which should be capable of running both Adobe Premiere Pro and Adobe Photoshop.

Key responsibilities

  • Take a leading role in creating podcasts, from ideation, producing and editing to creating copy and graphics for promotion. This will be according to a pre-defined process created by the Digital Communications Manager using tools such as Riverside.fm and Descript.
  • Management of the King's Business School equipment cupboard. Providing access and managing the process of logging out which equipment has been loaned out, ensuring its timely return and pursuing maintenance when needed.
  • Sourcing, managing and uploading digital assets and maintaining King?s Business School AV equipment. The post holder will be responsible for backing up the King?s Business School digital archive of footage, motion graphics, photography and permission forms and ensuring that licensing is logged and adhered to.
  • Practical assistance on shoots with the Digital Communications Manager if filming opportunities arise. From helping to carry and set up lights, sound and camera equipment, to liaising with talent/interviewees, pursuing and storing permission forms and booking rooms for filming.
  • The creation or sourcing of digital assets using Adobe Photoshop, for use across social media, websites and animations.
  • Fulfilling some requests for content creation using a smartphone camera. Recording simple videos and taking photos to support the needs of the wider comms team and the needs of Student Experience, Marketing, Events and Executive Education teams to gather media which showcases key initiatives.
  • With training and support from the Digital Communications Manager there may be the possibility of editing simple videos using software such as Adobe Premiere Pro.
  • Any other administrative tasks required to support the smooth operation of content creation and management, for example, using, managing and updating tools and managing payments or invoices for services such as Frame.io, Canva, Adobe Creative Cloud, Rev, Envato and Premium Beat.

The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post. 

The number of hours worked is flexible up to a maximum of 20 hours per week. There is an expectation that the post holder will be available to work on some Fridays in any given month. A general work pattern would be agreed upon with the Digital Communications Manager. You will largely be supporting the Digital Communications Manager in this role although support for other Comms team members would also be required. This is a 9-month fixed internship.

Please upload any supporting documents or evidence of any work you?ve produced which will support your application. This will be a key factor in determining the successful candidate for this role.



Qualifications

Qualifications will not be taken into account for this role.



Skills

Skills, knowledge, and experience

We are looking for a motivated, organised and creative individual who is keen to develop their content and creative abilities. They will be comfortable working with large volumes of information and creating processes which speed up workflows. Their organisational skills will play a crucial role in ensuring creative work can be delivered at a greater quality and speed.

We require an outgoing, intellectually curious person who is as comfortable with learning the technical steps of podcast and other media production, as they are with research, people and marketing.

The ideal candidate will have managed competing demands when faced with multiple deadlines.

You are not afraid to ask questions to troubleshoot issues early on to ensure content fits the needs of the brief.

You should have a desire to develop one or more creative skills in the realms of filming, photography, copywriting, graphic design, social media, animation, podcasts or comparable media. This role will provide a broad and varied overview of the processes required to ensure the production of creative media.

Therefore, some experience of producing content, whether through educational, voluntary or recreational activities will be an important pre-requisite. For example, you may have gained experience through a student society or personal creative project.

You enjoy teaching yourself new tools and techniques, and where you run into challenges are not afraid to seek guidance from the Digital Communications Manager.

Essential criteria

  1. Excellent organisational skills.
  2. A self starter with enthusiasm for learning new tools, techniques and skills with cameras or creative software.
  3. You will have an innate and demonstrable interest in creative media.
  4. An ability to identify and suggest processes which speed up workflows across pre-production, production or post-production.
  5. Excellent digital skills, including but not exclusive to Microsoft software packages, using tools such as Onedrive, Word, Teams and Outlook.
  6. Strong writing and spoken communication skills.
  7. Proactive and open to suggesting ideas or sourcing/creating media which adds value to a creative project.
  8. Meticulous attention to detail and the initiative to troubleshoot the needs of stakeholders in pre-production, so that production and post-production are targeted and efficient.
  9. Strong research skills. To understand the technical and practical benefits of using one type of equipment over another when making a purchase. And for researching interesting ideas likely to reach a broader audience.

Desirable criteria

  1. Experience using Adobe Photoshop and/or Adobe Premiere Pro or comparable programmes.
  2. Friendly and comfortable meeting new people from a variety of backgrounds and skill levels.
  3. Experience using Content Management Systems to make basic edits to a website.
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About the us: 

King's Digital is the team responsible for delivering the college's online master's programmes. Online learning is an innovative and dynamic space, creating accessible education for students across the globe. King's College London offers 20 online master's programmes currently being studied by nearly 5,000 students. 

The King's Digital team consists of three core functions: Operations, Production and Student Support. This role sits within the Operations Team but will offer opportunities to work with colleagues across functions. 

About the role: 

The Communications Intern will report to the Communications Manger and be responsible for supporting the delivery of key communications campaigns and website updates. 

The Communications team is a new function within King's Digital, meaning the Communications Intern will be involved with producing content and optimising digital channels right at the beginning of the overall communications strategy. 

In their day-to-day role, the successful candidate will help to optimise King's Digital's webpages and develop content for the Why online? campaign, supported by the Communications Manager. They will work with key stakeholders to create content such as blogs, articles and social media posts. They will also input new and updated content onto the King's Digital webpages to ensure easy access and use for current and prospective students. 

This is a varied role offering opportunities to develop skills in external and internal communications, copy writing, content management systems (CMS) and B2C digital marketing. 

If you would like any further information about the role, please contact Alice Bridge, alice.bridge@kcl.ac.uk



Qualifications

Studying towards an undergraduate degree 



Skills

Essential criteria 

  • Excellent written and verbal communication skills (including accurate grammar, spelling and punctuation)
  • Experience in creating and managing web content with a CMS tool (preferably Contensis Classic) 
  • Highly organised with the ability to deliver in a timely manner 
  • Creative thinker with the ability to develop ideas and produce visual content (such as social media posts)
  • Strong interpersonal skills including tact and confidence when engaging with key stakeholders such as programme academics or senior leaders

Desirable criteria

  • Experience with creative media tools such as Canva 
  • Experience with Sharepoint 
  • Experience writing blogs/articles 
  • Self-motivated, results oriented with a can do attitude 
  • Study in English literature, Marketing or a relatable field

Project Overview:

This project focuses on maximising the benefits of the Year Abroad in a Modern Languages degree. It aims to explore how the skills and experiences gained during the Year Abroad can be better integrated into the final year curriculum and how returning students can be more effectively supported and reintegrated into the academic and social environment.

Key Responsibilities:

  • Collaborate with the academic lead and other stakeholders on curriculum co-creation initiatives.
  • Design and distribute surveys to gather insights from students about their Year Abroad experiences.
  • Lead and facilitate focus groups with returning students to explore their experiences and gather qualitative data.
  • Analyse survey and focus group data and contribute to the development of recommendations for curriculum enhancement.
  • Assist in the creation and delivery of activities and events aimed at improving students? sense of belonging upon return.
  • Support the development of resources that help integrate Year Abroad experiences into final-year academic work.
  • Contribute to the writing of project reports, summaries, and recommendations for internal and external dissemination.
  • Participate in regular project meetings and contribute to project documentation and reporting.


Qualifications

Current undergraduate student in the BA in Modern Languages with experience of the Year Abroad programme.



Skills

Essential:

  • Current undergraduate student in the BA in Modern Languages.
  • Experience of the Year Abroad programme.
  • Strong communication and interpersonal skills.
  • Confidence in leading discussions and facilitating focus groups.
  • Excellent writing skills, with the ability to produce clear and concise reports.
  • Ability to work independently and collaboratively.
  • Interest in curriculum development and student experience enhancement.

Desirable:

  • Experience with survey tools (e.g., Microsoft Forms, Google Forms).
  • Event planning or student engagement experience.
  • Basic data analysis skills.

Benefits:

  • Opportunity to contribute to meaningful curriculum innovation.
  • Gain experience in academic research, qualitative methods, and project work.
  • Develop transferable skills in communication, analysis, facilitation, and reporting

 

Reference: KPRI24

Department: King?s Careers & Employability/The Policy Institute

Role Structure: Part-time (0.2 FTE) alongside your studies / Fixed-term Contract

Start Date: October 2024 for 9 months

Role Location: Hybrid, working remotely and also on the Parliamentary Estate, Westminster

Deadline: 23:59 on 26 August 2024

Interviews: 12 and 13 September 2024 (you must be available for this)

Contact Details: Maria Sanz Taberner ? Work-based Learning Senior Support Officer via internships@kcl.ac.uk  

Restriction: Open to current King?s PhD students and Post-doctoral staff only. We encourage applicants to discuss their interest in the Programme with their Academic Supervisor to both support their application and determine whether such an application is achievable alongside the academic and research commitment of their studies.

About the Programme

The King?s Parliamentary Research Internships programme is a unique opportunity for King?s PhD and post-doc researchers to engage directly with the inner workings of parliament and policy, alongside their academic studies.

It is an exceptional opportunity for candidates interested in broadening their awareness and understanding of the political process - heightening their knowledge of the work of the House of Lords, honing their attributes, developing new skills and, through direct work with members of the House of Lords, gaining experience and networks to help build future career success. You can read more about the programme here.

To access an article about what it is like to take part in this Internship, written by one of our 2021-22 Participants, click this link.

?It has been an amazing experience to do work on an issue that could positively impact the lives of millions and to have received my Peer?s guidance throughout the process. Furthermore, the friendships I developed with the other King?s researchers partaking in the programme have been so rewarding.? ? 2022-23 Participant.

About the Role

Interns will be individually matched with Peers, providing the opportunity to observe and, indirectly, contribute to the business of the Lords. They will work both independently and with some involvement in broader engagement fora and structures including (potentially) APPGs, select committees or wider shadowing of and involvement in Peers? individual work beyond Parliament.

Whilst each opportunity will vary in its specific projects and scope, individuals will work with Peers to identify and agree a programme of work that is likely to include tasks such as provision of research support and analysis, written briefings or summaries, preparation for committees and support to all aspects of the Peer?s work. Most Peers work across a range of issues and so interns will be expected to provide research on issues that extend beyond their primary or core discipline.

In partnership with their Peer, each intern will agree a work schedule that suits both parties and may include working from time to time on the Parliamentary Estate. In this case, and subject to security checks carried out by Parliamentary services, it may be possible for the Peer to secure a Parliamentary Pass for the duration of the internship.

Specific details on the role profile and specification for each internship are provided in this job pack.

This is an exciting opportunity for candidates looking to develop their knowledge, attributes and skills through new experiences which help bring their academic study to life.

Core tasks are likely to include:

  • Horizon scanning for forthcoming issues that lie within the Peer?s areas of interest
  • Analysis, evaluation and interpretation of data to ensure they are accurately informed
  • Preparation and presentation of research and analysis for the purposes of briefing notes for committees, articles, presentations and press releases
  • Preparation and presentation of research and analysis for drafting of oral and written questions and for spoken contributions in debates
  • Support for specialist commissions or inquiries in which the Peer may be engaged
  • Research into aspects of legislation and policy to support engagement with bills at all their stages in the Lords
  • Research into specific policy areas, as agreed, to support development of Private Members? Bills
  • Identifying subject experts and stakeholders on specific topics, convening meetings and roundtables for the Peer, where appropriate
  • Monitoring media coverage and briefing accordingly
  • Bringing research-informed advice to specific policy matters
  • Keeping abreast of developments relating to key issues of interest, as agreed, to ensure the Peer is well informed in a fast-changing environment
  • Dealing with particularly complex queries on the Peer?s behalf, including drafting letters

 

The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post. The list is indicative, based on the experience of previous interns and Peers. However, these are unique opportunities, and the post holder will work with their Peer to agree a work programme with an appropriate range of tasks, responsibilities, and outputs. These will be in line with tasks and responsibilities as may reasonably be expected within the scope and grading of the post.

 

This year, we are particularly interested in applications from candidates who have experience, interest or academic research related to:

  • Cultural Policy and Creative Arts
  • Food, Chemical, and Medical Regulation
  • Human Rights 
  • Housing Development, Physical and Mental Health 
  • Revising the chambers of other major liberal democracies to inform the UK?s own 
  • LGBTQ+ and bridging the gap between Westminster and Academia 
  • Adult Social Care, Mental Health, Learning Disability and Autism, and Assisted Suicide 
  • Physical Disability, Devolution and the UK, and women in Defence services 

 



Qualifications

 

Application & Assessment

 

ALL APPLICANTS MUST BE A CURRENT (2024-25 ACADEMIC YEAR) KING'S COLLEGE LONDON PhD STUDENT OR POST-DOC RESEARCHER.
Applicants from other programmes or individuals who do not meet this criteria will be automatically rejected as ineligible.

Please pay careful attention to the below criteria in order to ensure you understand how your application will be received, reviewed and scored:
 

  • Your application should consist of a standard CV and cover letter, clearly setting out how you meet the essential criteria as a starting point, and if possible, the desirable criteria.
  • If you do NOT provide both of these, or do not meet the basic screening question on eligibility for the programme, your application will not be scored and will be immediately marked as "not selected" on our Talent Bank system.
  • All eligible applications will be scored against criteria by a panel, who will determine the degree to which the full application meets the criteria - starting with essential, and utilising the desiable criteria if necessary. The collective of these scores will be totalled and the top candidates invited to interview.
    • Find tips on writing your application and supporting statement on our website.
  • All eligible applications which are NOT invited for interview will receive basic feedback from our team on why their application may not have been taken forward. Due to the number of applications received, this initial feedback process is based off a number of criteria prompts and will be automated.
  • Interview & Assessment will be held on September 12 and 13 2024 - please ensure before applying that you are able to attend an interview on one of those dates and that they are held in your diary. We are unable to provide additional interview slots due to panel availability, so if you are unable to make these dates, please do not make an application.
  • The interview & asssessment process will consist of:
    • A pre-drafted written task, to be shared with us via the email provided, before your interview slot. Shortlisted candidates will be given at least 3 working days to complete this task.
    • A 45-50 minute online panel interview with members of The Policy Institute and the House of Lords.
  • The panel will make their assessment on the marking scheme for their interview questions - alongside considering the research and experience match of shortlisted candidates, based on the specific Peers who have chosen to host an intern in any given year. The two of these factors together will determine successful candidates and the specific match to a Peer.

Please submit your CV and cover letter via King's Talent Bank, following the "Apply" button above.

Find tips on writing your application and supporting statement on our website. You can also book a 1:1 appointment with our experienced and knowledgeable career consultants through King's CareerConnect (through the appointments tab).

Your application should consist of a CV and cover letter, clearly setting out how you meet the essential criteria as this is how we shortlist applications.

Find tips on writing your application and supporting statement on our website.

Successful candidates will be shortlisted by King?s Careers & Employability and invited to interview with a King?s panel before being matched Peers. Interviews will take place 12 and 13 September 2024.

?Bringing academic research, Parliamentary processes and policy development together can be a simple step to solve complex problems for public good. Above all, working with my Peer has been a lifechanging experience and an immense privilege.? ? 2022-23 Participant.

 



Skills

Essential Criteria

 

Knowledge

  • Knowledge and/or awareness of the UK policy landscape
  • Demonstrable interest and understanding of the Parliamentary & legislative processes

 

Skills & Attributes

  • Application of both qualitative and quantitative research methods, specifically those applied in social research, data management and statistics.
  • Excellent and concise writing skills, including reports and briefings.
  • Ability to review documentation, policy and reports and clearly articulate salient points to different audiences.
  • Ability to confidently present findings to different audiences, including Parliamentarians.
  • Confidence and ability to work flexibly, coping with multiple tasks, projects and reports and competing demands in an agile fashion
  • Collaborative approaches to delivery ? solution-orientated, proactive and self-motivated.
  • Strong interpersonal skills and the ability to communicate clearly, concisely and persuasively in writing, and orally. 
  • Ability to work independently where needed.
  • Ability to communicate complex information clearly in a multi-faceted environment to Peers and a range of other stakeholders at various levels of seniority. 

 

Experience

  • Experience working in a policy-related field
  • Strong digital capabilities, including usage of business communication platforms and research packages

 

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