Digital Content Assistant

Job Description

The Digital Content Assistant will provide administrative, marketing and creative support to the King?s Business School Communications team to support the creation of its video, audio and photographic content. 

The primary responsibility of this role is to host, manage and produce our new podcast series; Office Hours. This requires excellent communication skills and a willingness to be the public voice and face of the podcast. 

Extensive work has gone into the process and creative ideation behind the new podcast. We now require someone in this role who can help improve the marketing. By identifying new online audiences, trends, hashtags, mailing lists or other ways to improve reach and engagement. Podcast hosting, production and marketing, in addition to general admin support will be the primary responsibilities of the Digital Content Assistant.

The role requires a highly organised individual who can manage and speed up processes required for creative media production. This role will also include opportunities for basic media production and editing, so would benefit a self-starter with an eye for design who may be interested in a future career in image or audio content creation.

King?s Business School undertakes ground-breaking research that improves the way people do business. And we engage with organisations around the world to create real value for society.

The Digital Content Assistant will play an important role in helping us to communicate our research, student experience and world class education. We are a diverse and passionate community working to use our expertise to make the world a better place.

We are looking for a flexible self-starter who takes initiative and is comfortable managing multiple projects. As an organised, creative and curious individual you will be someone who enjoys learning new tools and techniques. You will have strong existing digital skills and an ability to adapt your knowledge to new software and hardware.

Your technical adaptability will be complemented by an appreciation for how composition, colour, movement, sound, words and space can be applied across creative media. And what you don?t know, you?re keen to learn and explore.

This will be a hybrid role. Many tasks can be carried out from home, but the post holder will be required to come to Bush House and/or other locations to assist with media production or equipment maintenance where needed on an ad hoc basis. This will generally be during normal working hours, though we may occasionally ask you to support the team at evening events. A minimum of 2-3 days? notice will be provided, and we will seek to be flexible where possible.

Please note that the role holder will be required to provide their own laptop, which should be capable of running both Adobe Premiere Pro and Adobe Photoshop.

Key responsibilities

• Take a leading role in creating podcasts, from ideation, producing and editing to creating copy and graphics for promotion. This will be according to a pre-defined process created by the Digital Communications Manager using tools such as Riverside.fm and Descript.
• Management of the King's Business School equipment cupboard. Providing access and managing the process of logging out which equipment has been loaned out, ensuring its timely return and pursuing maintenance when needed.
• Sourcing, managing and uploading digital assets and maintaining King?s Business School AV equipment. The post holder will be responsible for backing up the King?s Business School digital archive of footage, motion graphics, photography and permission forms and ensuring that licensing is logged and adhered to.
• Practical assistance on shoots with the Digital Communications Manager if filming opportunities arise. From helping to carry and set up lights, sound and camera equipment, to liaising with talent/interviewees, pursuing and storing permission forms and booking rooms for filming.
• The creation or sourcing of digital assets using Adobe Photoshop, for use across social media, websites and animations.
• Fulfilling some requests for content creation using a smartphone camera. Recording simple videos and taking photos to support the needs of the wider comms team and the needs of Student Experience, Marketing, Events and Executive Education teams to gather media which showcases key initiatives.
• With training and support from the Digital Communications Manager there may be the possibility of editing simple videos using software such as Adobe Premiere Pro.
• Any other administrative tasks required to support the smooth operation of content creation and management, for example, using, managing and updating tools and managing payments or invoices for services such as Frame.io, Canva, Adobe Creative Cloud, Rev, Envato and Premium Beat.

The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post. 

The number of hours worked is flexible up to a maximum of 20 hours per week. There is an expectation that the post holder will be available to work on some Fridays in any given month. A general work pattern would be agreed upon with the Digital Communications Manager. You will largely be supporting the Digital Communications Manager in this role although support for other Comms team members would also be required. This is a 9-month fixed internship.

Please upload any supporting documents or evidence of any work you?ve produced which will support your application. This will be a key factor in determining the successful candidate for this role.

Qualifications will not be taken into account for this role.

Skills, knowledge, and experience

We are looking for a motivated, organised and creative individual who is keen to develop their content and creative abilities. They will be comfortable working with large volumes of information and creating processes which speed up workflows. Their organisational skills will play a crucial role in ensuring creative work can be delivered at a greater quality and speed.

We require an outgoing, intellectually curious person who is as comfortable with learning the technical steps of podcast and other media production, as they are with research, people and marketing.

The ideal candidate will have managed competing demands when faced with multiple deadlines.

You are not afraid to ask questions to troubleshoot issues early on to ensure content fits the needs of the brief.

You should have a desire to develop one or more creative skills in the realms of filming, photography, copywriting, graphic design, social media, animation, podcasts or comparable media. This role will provide a broad and varied overview of the processes required to ensure the production of creative media.

Therefore, some experience of producing content, whether through educational, voluntary or recreational activities will be an important pre-requisite. For example, you may have gained experience through a student society or personal creative project.

You enjoy teaching yourself new tools and techniques, and where you run into challenges are not afraid to seek guidance from the Digital Communications Manager.

Essential criteria

1. Excellent organisational skills.
2. A self starter with enthusiasm for learning new tools, techniques and skills with cameras or creative software.
3. You will have an innate and demonstrable interest in creative media.
4. An ability to identify and suggest processes which speed up workflows across pre-production, production or post-production.
5. Excellent digital skills, including but not exclusive to Microsoft software packages, using tools such as Onedrive, Word, Teams and Outlook.
6. Strong writing and spoken communication skills.
7. Proactive and open to suggesting ideas or sourcing/creating media which adds value to a creative project.
8. Meticulous attention to detail and the initiative to troubleshoot the needs of stakeholders in pre-production, so that production and post-production are targeted and efficient.
9. Strong research skills. To understand the technical and practical benefits of using one type of equipment over another when making a purchase. And for researching interesting ideas likely to reach a broader audience.

Desirable criteria

1. Experience using Adobe Photoshop and/or Adobe Premiere Pro or comparable programmes.
2. Friendly and comfortable meeting new people from a variety of backgrounds and skill levels.
3. Experience using Content Management Systems to make basic edits to a website.