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Database Assistant

£35,685 - £35,685
London - Central
Temporary / Interim
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Job Description

We are looking for an experienced Database Assistant or similar who will perform a range of regular tasks (such as importing data to our CRM) as well as undertaking a variety of data clean-up tasks.

Service Delivery:

  • Complete regular data imports within set Service Level Agreements (SLAs)
  • Run regular data diagnostics and clean up records as appropriate
  • Undertake a range of regular database administration tasks, such as adding new users to the database manually and via imports
  • Use our helpdesk system to track and manage queries and requests
  • Provide support for all database users via our helpdesk and in person

 

Communication & Networking:

  • The team of Database Assistants are responsible for monitoring and responding to our helpdesk emails; this includes completing straightforward requests within agreed SLAs and assigning more complicated tasks to the appropriate member of the Data Team

 

Teamwork, Teaching & Development:

  • The role holder will need to work closely with the other Database Assistants, as well as the rest of the Data Team and Supporter Operations Team

 

Decision Making, Planning & Problem Solving:

  • Appropriately prioritise your own workload to ensure all tasks are completed within set SLAs
  • Solve day-to-day problems, such as import exceptions and data problems identified by database users

 

Analysis & Research:

  • Perform basic data analysis to identify data quality issues and inform data clean-up tasks

 

Physical Demands & Working Environment:

  • This role includes a high volume of data processing

 

The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.

 



Qualifications

None



Skills

Essential criteria

  1. Excellent attention to detail
  2. High levels of accuracy and consistency
  3. Excellent communication skills, both written and verbal
  4. Ability to manage and prioritise a diverse workload to meet strict deadlines
  5. Ability to work effectively as part of a team
  6. Experience of using Raiser?s Edge and/ or a Microsoft Dynamics fundraising CRM, including the building queries
  7. Experience of importing data into a CRM, including the handling of exceptions
  8. In depth knowledge of Microsoft Office, particularly Excel
  9. Experience of handling/ manipulating large datasets
  10. Ability to provide helpful and friendly support to database users
  11. Understanding of data protection laws and the importance of these

 

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Transcription And Data Assistant

£29,016 - £29,016
London - Central
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King?s Culture are looking for a student to do a small amount of transcription work and collate some survey data, to help us with the evaluation of our Lost & Found season of events, which have taken place across the 2024-25 academic year.
The work involves typing up hand-written reflections cards from various events, and separating out attendance numbers and survey data for individual events. In addition, pulling out useful quotes from the responses that we can use in our wider evaluation report. 
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The hourly rate for the role is ?14.88.
 



Qualifications

NONE



Skills

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Qualifications

NONE



Skills

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£46,215 - £46,215
London - Central
Office, Clerical & Administration
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We are seeking a temporary Research Assistant to support a project led by Jo Underwood and The Policy Institute at King?s College London over the summer of 2025. The role will focus on drafting an initial report summarising preliminary findings from research conducted in 2024?25.

Project Overview:

  • The research examines how London?s local authorities process in-person homelessness applications.
  • FOI requests were submitted to all London boroughs by Jo and King?s Legal Clinic.
  • Additional qualitative research has included stakeholder interviews and a roundtable exploring the impact of closed in-person referrals on A&E departments.


Qualifications

Research Experience 



Skills

Key Responsibilities:

  • Conduct a short literature review on the impact of ?closed-door? local authority practices on:
    • People experiencing homelessness
    • A&E and emergency healthcare services
  • Review and quality-check existing data (FOIs, interviews, roundtable notes)
  • Draft a short-format report and/or public-facing outputs (e.g., blog posts, opinion pieces) to support future funding efforts
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