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ND Online Course Content Creator

 

Job Description

Job description



You will work with an interdisciplinary team of staff and students from across King’s College London and with key external collaborators from the University of York and the University of Warwick on a project to improve the understanding neurodivergent (ND) student lived experiences of studying at university. There will be focus on accessibility of marking criteria, assessment, and feedback.



Your role will be to work with the NMES Neurodivergent study circle to co-create resources to support staff on how to create marking criteria, assessments and feedback that is accessible to neurodivergent students. You will co-create resources to support neurotypical students to understand the lived experiences of ND students.



You will be creating infographics and pen portraits are based on student data that has already been collected from quantitative surveys and qualitative interviews and focus groups at the collaborating institutions. These explored neurodivergent students learning and teaching experiences. This project aims to capture best practice, promote collaboration (student/staff) and dissemination of ideas and support staff in the development and delivery of inclusive approaches to education. 



Phase 1 Resource scoping: Review current literature, resources created by Royal Society of Chemistry, King’s college London, University of Warwick, and University of York to understand what has already been created for NT students and staff to better understand ND students teaching and learning lived experiences.



Phase 2 Course outline creation: One of the 3 universities will host an away day. The key themes identified in phase 1 will be outlined and divided into subsections. Students will choose which subsection of the course they would like to create.



Phase 3 Content development: Students will work independently, or in small groups to create subsection course content for asynchronous course for NT students and staff. NT students will be recruited to give feedback on the subsections created. The feedback from these focus groups will be thematically analysed and used to inform improvements to the subsections of the course.



Phase 4 Resource dissemination and communication of findings: Publishing the 1-hour open source, asynchronous training course for NT staff and students based in HE settings on the lived experiences of ND students in HE.



Qualifications

N/A



Skills

Essential:




  • Working with interdisciplinary teams

  • Literature searching

  • Experience of digital design

  • Student recruitment (focus group)

  • An understanding of neurodiversity and the student learning experience

  • Attend and support project meetings.

  • Excellent written and oral communication skills

  • Excellent project management skills.

  • Good problem-solving skills

  • Digital skills

  • Understanding of the importance of digital accessibility



Desirable:




  • Experience of creating website for users or equivalent

  • Experience of digital design

  • Video creation and editing

  • Qualitative data analysis

  • Experience using NVIVO

  • Statistical Analysis experience



 

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The main purpose of this role is to provide administrative support to the Residences Wellbeing Manager during the onboarding summer period for the Residence Welfare Lead team. The Residences Welfare Leads (RWLs) provide a live-in pastoral, wellbeing support service to our students in Halls during the evenings, night-times and weekends, when centralised support services may be closed. In the 2024/25 academic year, we will have 42 volunteer workers in our Residence Welfare Lead team, across 13 Halls of Residences. The team is led by 6 Welfare Team Leaders. We have 24 current RWLs from the 2023/24 academic year returning for the 2024/25 year, and we are recruiting for a further 18 voluntary workers to join the team from the staff and student community at King's.



The recrutiment for the 18 additional team members should be completed by the end of June, with July being the onboarding and move in for the team. August is then the main training period, ready for the move-in of our resident students in September. 



The main duties of this role will include:




  • Complete a handover with the Residences Welfare Volunteer Manager prior to their leaving the team on 27/6/24.

  • Cental point of contact for voluntary workers throughout July - September, managing queries and resolving questions.

  • Coordinate all voluntary worker paperwork, ensuring it is all completed and filed accurately and a comprehensive team rosta is put together to track and monitor all essential onboarding activities.

  • Supporting and participating with the organisation and delivery of training to the RWL team, which may include liaising with external trainers, organising training materials and delivering training content (if appropriate - experience depenedent).

  • Organise all necessary team ordering for posters, contact cards, team photos, emergency grabs bags and uniforms, and ensure this is all delivered to the correct people/site teams.

  • Ensure RWL teams site is fully up to date with relevant materials.

  • Support with the organisation of RWL team move-ins, including organising transport, informing sites of arrivals and departures and ensure RWLs are informed and reminded of the moving arrangements.

  • Ensure all site teams are informed of their RWLs for the next academic year, providing a pack of information so all sites are aware and confident of the role.

  • Support new Volunteer Workers to settle into their roles.

  • Support with any ad-hoc recruitment activities as needed such as shortlisting, interviewing, note taking and communication as needed.

  • Coordinate with RWL team and Resilife to plan move-in activities for the RWL team to ensure visibility.

  • Work with marketing to put together social media content for residents arriving to King's in September on the RWL team.

  • Support the Welfare Team leaders with any administrative or team-related needs.



Please note: this is not an exhaustative list.



This is a full time (35 Hours per week) Monday – Friday, with some evening and weekend work required at key points within the year. As this role oversees a team of night shift workers, a degree of flexibility in standard working hours may be required. Core working hours for the department are 10am – 4pm, with your typical shifts being 9-5pm.



Qualifications

Mental Health First Aid certificate or similar training (ideally Instructor Member with Mental Health First Aid England or similar).



Skills

Essential criteria



Excellent organisational skills and the ability to work effectively with a high volume of admin required.



Good understanding of administration, notably managing and collating team paperwork, note taking and inbox/query management. 



Strong ability to adapt, be solution-focused and be flexible to a fast-paced and changeable work environment.



Experience with developing and presenting training or leading on meetings to a large team.



Experience of managing work confidentially, effectively, and sensitively and ability to maintain professional boundaries.



Evidence of emotional resilience and ability to work calmly under pressure, containing anxiety in self and others and exhibiting strong interpersonal and communication skills.



A need to interpret rules, procedures and regulations and provide advice to others on how they should be applied.



Confident IT user, including Microsoft 365 and Outlook.



Desirable criteria



Experience with supervising or managing welfare staff/workers/volunteers/students.



Knowledge and understanding of the range of issues which may affect University students e.g. debt, relationships, drug/alcohol abuse.

To assist with logistics at the NMPC Faculty Futures Awayday and pre event preparation -



Thursday 25th April - 4 hours on site in JCMB and Friday 26th April 08.30am to 17.30.



Event will be offsite at Senate House, Malet Street, London WC1



 



Duties include: -



Holding the agenda for the day Briefing, looking after and introducing speakers



Announcing agenda items to make sure participants know what’s happening



Running the event and facilitating group exercises and agenda items Liaising with the event coordinator to manage/collaborate with any support staff/volunteers



Creating a registration check-in list



Creating name badges Setting up the registration desk on the day



Registering people, giving name tags, giving information, stewarding people to where they need to be from event start to finish



Set up and test the necessary tech on stage / in the space



Take roving mics to people during Q&A / whole group discussion



Help R&A set up the space with resources for each exercise



Make sure discussions in groups are being scribed and that notes are collected for post-event processing



Act as networking buddies during the breaks to support introverts to make new connections and be included in conversations



Tech support for breakout spaces



Registering, stewarding and managing participants experience in the breakouts



Providing support to breakout group facilitators



Keeping time for the breakouts.



Qualifications

N/A



Skills

Good communication skills. Microsoft office skills .Experience at working at or running events desirable but not essential.

 

This is an opportunity to join a small and dynamic team within the Brand & Marketing Department, known as MOST (Marketing Operations Support Team). We are a lean group formed to undertake tasks that, whilst critical to the work of the Marketing Campaigns team, do not require marketing expertise and experience.  



The Marketing Assistant will support the Faculty-based Marketing team in achieving their objectives to increase the volume of applications from high achieving students across King’s portfolio of courses, and convince offer holders to accept their offer and enrol. For this role, this is achieved through administering marketing activities to help achieve outcomes that advance the university's student recruitment and brand strategy. 



This includes video editing and captions, events set up and administration (required to run online events, invite prospective students and log their attendance etc), web page updates to ensure consistency and a variety of other tasks. 



Brand & Marketing is a large vibrant department.  If you enjoy variety and working in a fast-paced environment then this could be the role for you. 




  • Under the supervision of the relevant Marketing lead, provide assistance with marketing activities and projects, helping to ensure that they are delivered to a high standard, on time and within budget.  

  • Where relevant, assist with the curation of content for on and off-line marketing assets to support King’s student recruitment activities. 

  • Work flexibly with the line manager to prioritise requests for support from the faculty-based Marketing team. 

  • In conjunction with the line manager, build relationships with internal and external stakeholders to assist with the delivery of marketing activities and initiatives. 

  • Monitor relevant inboxes and enquiries as may be required, responding to queries and escalating complex enquiries to the relevant member of staff; 

  • Receive guidance and support from line management in order to carry out duties effectively, including where appropriate a range of internal and external training opportunities. 

  • Work effectively as part of a dynamic team. 

  • Work within the department on a range of team building and learning exercises, general university marketing activities and team meetings. 

  • Support the department on additional key activities as required, such as open days, UCAS fairs, open evenings, taster days and other ad-hoc recruitment events. 

  • Develop an awareness of data protection/confidentiality and an understanding of the importance of handling certain information with discretion and care. 

  • General administrative duties such as the organisation of Marketing team meetings and away days, meeting and greeting visitors and preparing rooms for meetings, workshops and interviews.  

  • Other duties as specified by the Director or Deputy Directors of Brand & Marketing. 

  • Daily responsibilities may include: 

  • Assisting with the planning and delivery of online and on-campus events for the Marketing team. 

  • Responding to enquiries via the contact centre, email or social media platforms as required. 

  • Supporting the recruitment, organisation and administration of student ambassadors for the Marketing team. 

  • Contributing to content production for the Marketing team. 

  • Updating web pages with copy and content as required. 



 



The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post



Qualifications

There are no qualification required.  Good attention to detail is necessary.



Skills

Essential criteria 




  1. Prioritising and Organising: the ability to co-ordinate resources and activities appropriately, taking into account competing demands across multiple projects; this includes personal time management and the management of stakeholder expectations 

  2. Proven ability to communicate clearly and effectively orally, by e-mail and in writing with colleagues, external enquirers and institutions in a manner sensitive to diverse backgrounds 

  3. Strong IT and general office administrative skills 

  4. Strong proofreading skills with excellent grammar and spelling 

  5. Drive for Excellence: Works to a high personal standard to achieve both their own and team objectives; will look for solutions when things are not running smoothly and knows when to seek support or ‘delegate upwards’ 

  6. Resilience and Adaptability: Manages on-going pressure over time, responding flexibly to change or conflicting priorities; maintains a professional approach and stays focused on solutions when faced with work challenges or tight deadlines 

  7. Breaking down Boundaries: Cooperates with others within the team, the department and the faculty; does their share of the work and helps out others when requested; proactively seeks to learn from others and willingly shares information 

  8. Influence and Relationship Building: Seeks to influence by tailoring the message and approach to address the concerns of the other party; recognises the importance of considering other perspectives and listens to others attentively 

  9. Interest in, and enthusiasm for, brand and marketing 

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