This job is no longer available.
You can view related vacancies or set-up an email alert notification when similar jobs are added to the website below.

End User Services Analyst


Job Description

to provide second line support to users to assist in the provision of a reliable and stable information systems service. Typical duties will include support for devices including personal computers, terminals, printers, mufti-function devices, smart phones, hand held computers and other mobile technology equipment. Also providing hardware and software support for both staff and student PC?s, as well as support to users themselves. This will include installations, troubleshooting, creating network and mail accounts, and drive access requests. Those who prefer to isolate themselves from end users will not be suitable for this role.
The IT Support team is responsible for ensuring that a high level of customer service.
Deliver IT Support both remotely and via desk side visits as required, ensuring that incidents are prioritized appropriately.

Professionally qualified and/or appropriately experienced

Able to install, configure, upgrade and test desktop computers, peripherals and basic office applications.
Experience of hardware servicing.
Experience of M/S Windows and MAC OsX.
Experience of installing and trouble shooting software
A proven track record of working in IT Support
Ability to work under pressure and meet challenging deadlines
Excellent communication, liaison and coordination skills

To operate as an effective member of the team; provide support, assistance and cover to other members of the team; supporting colleagues without waiting to be asked.


I want support with developing a protortype for an app that can help record people entering and leaving a room. This will be used using the developed app which will be connected to an NFC tag to record who has entered a lab space, similar to the solution provided here

- Develop the app

- Connect it to an NFC tag

- Develop reporting mechnism


A qualification or reelvant expecrience in IT, primarily app devleopment


- App development, primrily trhough MS Power apps

- System development nderstanding

- Experience using Microsoft 365 suite

  •     assisting in conducting research activities related to computer vision, including literature reviews, data collection, experimentation, and analysis

  •     assisting in the development and implementation of computer vision algorithms, including image processing, object detection, recognition, segmentation, and tracking

  •     preparing and annotating datasets for training and evaluation purposes, ensuring data quality and relevance to research objectives

  •     contributing to the solution in a form of software tools and frameworks for computer vision research, using programming languages such as Python or C/C++

  •     assisting in the analysis of qualitative and quantitative data, as directed.




  • Some prior experience and strong interest in the subject of Computer Vision

  • Understanding of deep learning frameworks (e.g., TensorFlow Keras, PyTorch) and some proficiency in training convolutional neural networks (CNNs) for computer vision tasks.

  • Familiarity in training deep learning models using preprocessed and augmented datasets, monitoring model performance and convergence during training.

  • Practical knowledge in utilizing programming languages relevant to machine learning, deep learning and computer vision (Python 3.4 and above is an absolute must).

  • Experience working with video / image data, including data preprocessing, annotation and analysis using popular libraries (e.g. OpenCV)

  • Knowledge of common evaluation metrics for assessing model performance in computer vision tasks, such as accuracy, precision, recall, and F1 score.

  • Knowledge in web frameworks written in Python (e.g. Flask) is desirable but not essential

“Beyond 1932” is an ERC/UKRI research project based at King’s Music Department under the lead of Professor Martin Stokes which explores the sonic legacy of the 1932 Arab Music Congress. The Beyond 1932 team is looking for a student with website design experience (specifically Wordpress experience) to help design and create a dynamic, interactive website for the project. The job will involve initial meeting(s) with the team to discuss our requirements; creating the Wordpress website and populating it with content we provide; progress meetings with the team to discuss changes; creating subsequent draft(s) of the website.

We anticipate the job will be approximately 15-30 hours in total, and will need to be completed in June 2024.

Payment is £18.07 per hour and timesheets will be submitted via King’s Talent Bank. Registration to King’s Talent bank is necessary to apply for this role.

Please note this job is only open to current KCL students and KCL alumni (not external candidates). 

If you are interested in applying, please email Sophie Frankford at with a paragraph outlining your experience and motivation to get involved, and a link to any examples of your previous website design work. The deadline for applications is 5pm, 25th May 2024.






Essential criteria

  • Experience with Wordpress website design

  • Ability to work as part of a team and communicate clearly


Desirable criteria

  • Arabic language proficiency 

  • An interest in music of the Middle East and North Africa