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Clinical Informatics Service Evaluation Lead
Job Description
The Clinical Informatics Service aims to develop informatics tools which enable SLaM staff to use clinical data to inform their decision making at individual patient and service levels to improve the quality and equity of the care delivered. Tools including interactive visualisation will feedback data to clinicians in ways that maximise their ability to quickly extract relevant insights and interact with the data. Our work will be directed by the questions identified as important by clinicians and our tools developed iteratively with the teams who will be using them in their routine practice, translating the unique data resources and clinical informatics research and expertise within the BRC to build a learning health system that solves practical problems within the trust.
A project to assess the potential to utilise informatics services established and developed through the BRC CRIS services for direct clinical purposes was initiated in 2019 and has resulted in the development of a proof of concept tool - VIEWER.
The Clinical Informatics Service has recently been awarded funding to develop this further and to transition the proof of concept tools into a fully operational service within SLaM.
As part of this project we are seeking to recruit an evaluation lead to:
- Work with the team to develop the Evaluation Strategy to improve service effectiveness and enable appropriate learning.
- Provide regular reports on progress to project leads and steering committee.
- Develop specific evaluation plans for the development and deployment of specific use cases into clinical teams.
- Design, collect, analyse and summarise mixed methods (qualitative and quantitative) data in order to evaluate the impact of the Clinical Informatics Service and its outputs on staff, patients and the wider Trust as a whole.
- Ensure evaluation findings are reflected back into the service, including recommendations for improvement.
- Manage interaction with the project stakeholders, including requirements and logistical support.
- Lead on the writing of evaluation reports for dissemination to funders and partners, and academic papers describing the evaluation process and findings.
Qualifications
- Undergraduate degree in biological, psychological or social sciences
- Masters-level qualification including research component
Skills
- Knowledge and experience of designing, collecting and analysing both quantitative and qualitative data.
- High quality writing skills through project reports and/or peer-reviewed publications at conferences or in journal articles.
- Knowledge of health and care systems to understand the context in which insights will be required to facilitate the adoption of Clinical Informatics service tools within clinical services.
- Experience working with clinical professionals and teams in role involving piloting of interventions and/or collection of data.
- Experience facilitating and managing stakeholder input into project design and implementation.
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Formatting a PhD thesis, including table of contents and subheadings.
Qualifications
Experience as above
Skills
Experience in workign with large documents, Access to KCL computers
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Yoga Qualification
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Grade 4 Programme Officer (Timetabling)
Temporary from 23rd July (excluding UK Bank Holiday) Kings College London, Guy’s Campus (Tower Wing, Floor 18, Academic Centre Office) SE1 9RT.
Candidates must be available throughout the dates specified above. Annual leave will not be viable. Work will be on campus (hybrid/remote working not available for this assignment).
Role purpose
Working as a member of the programme administration team, who deliver high-quality customer experience to relevant stakeholders throughout preparation for teaching support for the student lifecycle, from pre-enrolment activities, through to graduation. Resolving day-to-day issues, responding in line with university Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), assisting with annual tasks for curriculum set up and implementation.
Your primary role will scheduling our non-clinical undergraduate programme timetables, quality assuring data integrity and making amendments to sessions as necessary in response to changing business needs. You will be working alongside our clinical scheduling team to ensure student timetables are cohesive, with highest data integrity and adequate venue provision.
Highly accurate data entry will be a significant portion of this role’s responsibilities. You must be confident in maintaining consistent attention to detail during the working day whilst performing repetitive tasks.
Key Accountabilities
- Work with relevant colleagues within programme administration to produce undergraduate timetables, including finalising all room booking requests, during the crucial final period of the FoDOCS timetabling processes.
- Work flexibly as part of a team, supporting others in times of high-volume activity. Covering staff absence as and when required, including in student facing activities (e.g. student reception).
- Identify and investigate any low-level data discrepancies, escalating these matters to the Non-Clinical Programme Manager.
- Notify the Non-Clinical Programme Manager of any challenges or data integrity risks/problems.
- To take personal accountability to ensure all key performance indicators towards timetable creation are met during assignment, including data quality.
- Ensure all work is carried out in a professional and timely manner, with appropriate confidentiality and sensitivity. To maintain an up-to-date knowledge of the data protection and GDPR working in accordance with KCL’s university regulations.
- To work with professional excellence, in accordance with, and to represent, KCL’s workplace values.
- Carry out any other duties, commensurate with the post, as required.
About the Faculty of Dentistry, Oral & Craniofacial Sciences
As the largest, most influential centre of excellence in the UK for oral and dental research, with an outstanding record for quality assurance in learning and teaching, King’s College London Faculty of Dentistry, Oral & Craniofacial Sciences is one of the top five centres of excellence for dental education, research and oral healthcare provision in the world. The Faculty’s international excellence in research has been confirmed by the outcome of the 2008 UK Research Assessment Exercise (RAE).
Our international reputation attracts students and staff from across the globe. The largest dental academic centre in the UK, we teach over 800 undergraduate students, 260 graduate taught students including 160 on flexible learning programmes and over 100 graduate research students. The Faculty provides both routine and specialist clinical care and educates and trains dental personnel at all levels, including dental care professionals. Our internationally renowned Faculty undertakes and actively promotes cutting edge basic, clinical and translational research in collaboration with its world-famous partner hospitals – Guy’s, King’s College and St Thomas’.
Working hours are 09:00-17:00 (requests for 09:30-17:30 will be considered)
Qualifications
Degree / A-Level qualified, or equivalent.
Skills
- Strong prioritisation skills in a fast-paced environment
- Expert attention to detail and accuracy
- Experience of learning new software systems
- Intermediate to advanced Microsoft Office Excel skills
- Professional and diplomatic communication skills
- Experience of working with shifting information and priorities
- Self-motivated, customer focused with common sense approach
- Desirable: experience in timetabling / scheduling role, preferably in the HE sector
- Desirable: experience using HE timetabling software
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