Student Content And Communications

Job Description

Student Content Officer (Student Surveys)



 



Job Description



Are you passionate about providing students with the chance to have their say while they are at King’s? Do you have a wealth of ideas on how to encourage students to provide feedback on their university experience? 



We are looking for a Student Content Officer to deliver digitally-led and student-focused content and communications for two critical institutional surveys.




  • The National Student Survey (NSS) runs every year for final year students and is a key contributor to how King’s is ranked and how prospective students view life at King’s.

  • The Postgraduate Taught Experience Survey (PTES) also runs once a year and gives postgraduate students the chance to share their experiences of university life to help identify areas that are working and areas for improvement for future students.



Key areas of responsibility



Adopting a multi-channel approach, the Student Content Officer (Student Surveys) will deliver agreed communications campaigns for both surveys, building on the approach taken in previous years, while also being able to put forward new ideas and ways of engaging and encouraging students to complete the surveys.



This includes preparing and sending posts on social media and the King’s Student app, plus targeted emails and student newsletters, articles on our Student Services Online knowledge base, and King’s webpages including the Student News hub. They will also contribute to evaluation and measurement of effectiveness in order to improve the campaigns in the future.



The role sits within the Student Content Management team and provides the opportunity to work alongside a team which is also delivering content and communications to support our students throughout their time here at King’s. The role holder will report to the Head of Student Content Management and will also work closely with the Associate Director, NSS & PTES Strategy.



This is an exciting opportunity for candidates looking to gain experience in delivering communications campaigns who wish to use their skills and expertise in writing, social media and planning. This is an opportunity to grow your skills in the execution of complex communications campaigns.



The role is hybrid working from home and on campus. These roles will be based in our department, on the Strand campus.



 




Qualifications

Educated to a degree level.



Skills

Key experience and skills required




  • Understanding and experience of a multi-channel approach to communications and engagement.

  • Writing experience, with the ability to adapt and tailor content to different channels and to target different audience.

  • Excellent attention to detail.

  • Creative thinker who can come up with new and innovative ways in which to engage and inspire students to complete surveys and share their feedback with others.

  • Knowledge of using social media, emails and websites to target and engage with audiences.

  • Time management skills – the ability to prioritise a busy workload and to meet tight deadlines.

  • Stakeholder management experience – with the experience of negotiating and influencing at different levels.

  • The ability to evaluate data and feedback.

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Duties will include setting up the examination room, admitting candidates tot he examination room in a quiet and orderly way, checking attendance, collecting scripts, liaising with candidates and examination staff to resolve queries, and being constantly vigilant whilst the examination is running, ensuring that the conduct of the exam takes place within the stipulated guidelines,  



We are looking for enthusiastic people who can dmionstrate common sense, accuracy,a ttention to detail, and are wrilling to provide the best examination experience possible for students. You must be reliable, punctual, have a flexible attutde to work and possess good communication skills. 





Start time: 4pm



End time: 6pm



Location: Waterloo Campus




Qualifications

Previous experience of invigilating



Skills

The role requires excellent customer service skills, including effective and confident communication, the ability to work in a team and to multi-task, and a good standard of English and numeracy. You must also be able to enforce regulations firmly but fairly if necessary and deal effectively and promptly with any problem. Flexibility, reliability and an eye for detail are essential. 



If you have previous experience invigilating for students with Personalised Assessment Arrangements please mention this in your application. 

Camões Centre for Portuguese Language and Culture Centre Administrator Job Description – 2023/24



King's College London has a rich history of pioneering Portuguese language education in British universities, dating back to the 1860s. The Camões Centre, created in 2010 through an agreement between Instituto Camões and King's College London, plays a vital role in promoting Portuguese culture and education. The Centre facilitates interdisciplinary symposia, fosters partnerships with Portuguese universities, and encourages exchanges of professors and students. With its interdisciplinary approach, the Camões Centre contributes to the growing interest in the Portuguese language and aligns with King's College London's broader internationalization strategy, serving as a hub for academic and cultural activities related to Portugal across various disciplines at the university level in the UK.



The Camões Centre for Portuguese Language and Culture are looking for a Centre Administrator to provide administrative, communications, and impact and engagement support for the diverse programme of creative activity.



Through their programme, the centre explores new ways of developing and conducting interdisciplinary and socially engaged research and research-led teaching with a range of stakeholders, participants and audiences. The Centre Administrator will actively contribute to embedding related cultural competencies throughout the AHRI research centres.



 



Role purpose:



The main responsibilities are as follows:




  • Development and management of a series of on- and off-line impact and engagement activities throughout the academic year

  • Tasks involved with virtual activities may involve liaising with the KCL IT team, academics, artists and participants, acting as producer for online activity, managing bookings, enquiries and evaluation

  • Tasks involved with physical activities may include organising and coordinating events, booking catering and AV, liaising with academics, artists and participants, managing bookings, enquiries and evaluation

  • Oversight and management of the research centre’s budget, submitting monthly reports to the AHCentre Director

  • Room bookings for centre activity throughout the academic year

  • Management of the research centre inbox

  • Raising the profile of the research centre and of associated engagement and impact activities through mailing lists, web pages, email newsletters and social media activities

  • Ensuring clear lines of communication between the research centre and the AHRI, maximising cross-promotional opportunities and sharing good practice with other centres

  • Active participation in a range of professional development and support opportunities organised by the College



Role conditions



Applicants must be a King’s College London PhD Student available to work for the centre for the remainder of the academic year.



The role-holder will be paid £13.48 per hour, for 4 hours per week. Hours can be worked flexibly in agreement with the Centre Director. The start date for the first assignment is 20th November 2023.



Assignment dates:




  • Monday 20th November to Friday  5th July 2024



The Centre Administrator will be required to submit a report at the end of each assignment, detailing their engagement activities over the past semester and plans for the next semester.



To apply



Interested applicants should send their CV and cover letter to the Director Camões Centre for Portuguese Language and Culture, Alexandra Lourenco Dias (alexandra.lourenco_dias@kcl.ac.uk) by 5pm, Monday 13th November 2023, with interviews taking place in person on Friday 17th November in the Camões Centre, VWB room 5.43



The cover letter should be no longer than 2 pages, detailing:




  • Why you are interested in the role and how your research connects with that of the research centre

  • The relevant skills and experience you have that would make you suitable for the role

  • One innovative engagement activity that you would suggest for your research centre that would enable them to reach new, non-academic public



Informal enquiries should be made to Alexandra Lourenco Dias (alexandra.lourenco_dias@kcl.ac.uk)



King's is committed to creating and sustaining a diverse and inclusive workforce which represents all aspects of the communities we are part of and welcomes all applications.



Please note that applicants do not need to speak Portuguese and will work in English.



King’s encourages applications from individuals with a disability who are able to carry out the duties of the post. If you have any adjustments in relation to your application, please get in touch.



Qualifications

Applicants must be a King’s College London PhD Student available to work for the centre for the remainder of the academic year.



Skills

Essential Requirements:




  • Excellent time management and organisation skills, able to manage own workload and prioritise tasks

  • Excellent verbal and written communication skills, and ability to communicate effectively with a wide variety of stakeholders

  • Practical, pragmatic approach, able to act on own initiative

  • Excellent IT and digital skills

  • Able to think creatively with originality and insight

  • Experience of event planning and management

  • Experience of balancing competing priorities under pressure of deadlines and workload

  • Experience in administration and inbox management



Desirable Requirements:




  • Academic qualification in a relevant discipline or equivalent experience in a relevant discipline

  • Knowledge of interdisciplinary, socially engaged research and education activities, especially those in relation to Arts, Culture and Humanities

  • Experience of using email

  • Experience of using social media

  • Experience of budget management

  • Able to work occasional evenings and weekends as required for the delivery of events



 

 The KCL component of the XCEPT project is looking for a Project Assistant to join our team within the next month, the sooner the better. The role is full time and until March 31st, 2024. XCEPT is a large multi-country research project, funded by the UK's FCDO and UKAID, that explores pathways to peace and/or violence in fragile and conflict affected states. We have multi-method studies underway in Iraq, Lebanon, Turkey, Syria and soon in South Sudan. 



The Project Assistant will assist with the research (3 days per week) and support with project operations (2 days per week). Therefore, we think this is an exciting opportunity to gain broad experience in how large, complex research projects are implemented. Operations duties will include (but are not limited to) supporting the Project Manager with financial administration, aspects of procurement, contracting, duty of care planning and monitoring the outputs schedule. Research assistance tasks will involve literature reviews, data management and processing of survey data, quantitative data analysis, and contributing to outputs such as working papers and journal articles.  



 



We’d like to hear from people who are enthusiastic about the subject area and would like to continue their career in this field. As this is an early career role, it’s not expected candidates will have prior professional experience. However, research skills developed in reviewing literature, quantitative data analysis, and writing research outputs during your studies are important for the position. The Project Assistant will be listed as co-author on any papers they contribute to either through data analysis or writing. There will also be an opportunity to work on communications outputs such as blogs, podcasts, and video pieces, if this is of interest. 



 



 



Qualifications

- bachelors degree in a relevant subject area



Skills

- quantitative research skills developed during studying 



- administrative skills

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