Student Careers Engagement And Communications Officer

Job Description

About the Role



The Student Careers Engagement and Communications Officer will be responsible for all campaigns and content across King's Careers & Employability’s (KC&E) social media and websites, as well as for developing content that encourages and compels students to engage with KC&E services and activities. The role holder will be expected to work closely with all colleagues across the department to support in creating content for activities such as careers fairs, events, internships, workshops, awards programmes, and more. The role holder will also be expected to work closely with other members of the Student Careers Engagement (SCE) team to ensure communications and attraction activities are done in line with priority needs and gaps identified, and done with the student voice in mind.



Collaboration is key to this role, so the role holder will be expected to seek out partnerships across the directorate and the wider College, and will collaborate with various internal partners on initiatives such as Welcome Week, Offer Holder, Graduation, and Open Day events.



This is an exciting opportunity for colleagues looking to work closely with staff and students, and who wish to gain and develop their skills and experience in marketing & communications within a university setting.



We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role.



Key responsibilities




  • Creating and maintaining an annual Communications Planner and Content Calendar to ensure digital content and social media campaigns reflect departmental events & activities, ensuring planned activities compliment wider King’s communications.

  • Creating and producing creative and innovative content and campaigns in consultation with relevant colleagues, and sourcing content and case studies that demonstrate improved outcomes and enhanced employability.

  • Creating and managing a ‘pool’ of collaborators for collaborative content, such as blogs, vlogs, videos, podcasts, etc. Co-creating content with current students, alumni, academics, and other professional services colleagues.

  • Planning, scheduling, and developing regular campaigns to support the programmes, events and activities run by KC&E; ensuring plans and approaches are flexed accordingly to increase engagement and participation from our underrepresented students.

  • Overseeing design and layout of internal publications, web content and social media; ensuring all communications are consistent to KC&E, its brand, and to the King’s brand; and ensuring all marketing & communications activities support and compliment KC&E’s student engagement vision and aims.

  • Supporting a team of Communications & Engagement Assistants (student ambassadors).

  • Reviewing, making sense of, and acting upon data and research, and on the feedback of our students, to identify gaps, needs and priority areas.

  • Working closely with other members of the broader SCE team and wider KC&E department to ensure engagement-related data, statistics and research, along with analytics data, inform KC&E marketing and comms activities, as well as any other attraction and engagement activities.



 



This is a full-time role (35 hours per work) with an immediate start date (3rd June) and is temporary until the 30th August 2024, with the possibility that it might be extended. Our offices are in Bush House (Strand Campus). There is an option for hybrid working (a mixture of working from home and in the office) depending on work needs and personal preferences. Key responsibilities may vary over the Summer period.



To apply:



Applications for this role will close on Friday 24th May at 11:59pm. Interviews will take place on Thursday 30th May on MS Teams. You must be available on this day for interview. Applications must be submitted through King's Talent Bank. Please provide clear examples of how you meet the essential criteria (and desirable if applicable) in your cover letter, along with motivations for applying for the role. 



If you have any questions about the role, please email meghan.yang@kcl.ac.uk. 



Qualifications

None required



Skills

Essential criteria




  1. Excellent interpersonal and communication skills; ability to diversify communication style according to audience.

  2. An interest in and a demonstrable commitment to social justice, equality, diversity, and inclusion; and an understanding of how the lived experience of historically underrepresented groups is affected by structural inequality.

  3. Excellent time management skills to manage projects effectively, meet strict deadlines and handle competing tasks and priorities. 

  4. Ability to build strong relationships with a range of different people at different levels to collaborate on shared objectives.

  5. Ability to work well in a team environment and willingness to support others.

  6. Creative use of social media and other digital communication platforms as promotional tools.

  7. Well organised, with high levels of attention to detail.

  8. The ability to show initiative and feel confident in pitching new ideas and in taking responsibility for projects.

  9. Ability to work autonomously and without direct supervision to ensure projects are completed to deadline.



Desirable criteria




  1. Proficient with Adobe Creative Suite (InDesign, Premiere Pro and Photoshop).

  2. Knowledge of how to design and facilitate engagement activities.

  3. Audio and video editing skills.

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This particular role is a full time assignment and is not suitable for a student.



Working hours Monday to Friday 8:30am - 4:30pm 



The role is to cover semester activities, please see the dates below:



09/09/2024 - 13/12/2024



13/01/2025 - 17/04/2025



The face of King’s” is the primary focus for this role and involves being available to help and support students, staff, and visitors when they are on site.  Most of this role will be on ‘the shop floor’, supporting the community in our public spaces. Good customer service skills are required to support the Directorates vision of ‘World class services, for a world class University.’ The post holder will have good communication skills, and to act as a key information contact for stakeholders.



Along with customer service, this role will have a strong focus on H&S, focusing on stewarding of high traffic areas (pinch points) throughout the day due to high levels of campus activity. You will play a vital role in ensuring that we provide a safe working environment of all building users by identifying issues and reporting via the correct channels. You will also act in the capacity of fire evacuation marshal in the event of a fire alarm activation.



The successful candidate will be required to work five shifts in seven on a revolving shift pattern in accordance with the needs of the business.



Customer Service and Quality




  • Become the familiar face for all building users to assist with the delivery a world class campus experience.

  • To role model the highest levels of customer care though the Fit for King’s programme and monitor, where required, the quality of all services provided to the community.

  • Helping all building users with wayfinding, knowledge of campus activity and general queries whilst highlighting health and safety issues and promoting positive behaviours



Communication




  • To be confident and pro-active in conversing with students, staff and visitors.

  • Develop and maintain excellent relationships with all members of the Campus Operations team and communicate regularly with their line manager with any new or important issues as they may arise.

  • Work cohesively within a team of 12+ individuals, motivating, supporting and driving the team forward for the benefit of the business.



Manage flow of building occupants




  • Actively encouraging the flow of staff and students through high traffic areas (pinch points) when entering/exiting teaching spaces, informal learning space etc. and politely moving on students and staff who are congregating in corridor areas.

  • To act in the capacity of evacuation marshal as required, by monitoring areas to prevent re-entry to affected spaces as well as shepherding staff and students away from the buildings.



General




  • The successful candidate will be required to work five shifts in seven revolving shift patterns in accordance with the needs of the business.

  • The post holder may be required to undertake other duties as may reasonably be required from time to time.

  • To take pride in their appearance, ensuring immaculate presentation in line with campus activity



Qualifications

n/a



Skills

  • Demonstrable ability to deliver a high level of customer satisfaction 

  • Excellent oral & written communication skills 

  • Experience in delivering high level customer service

  • Presentable appearance 

  • Professional and positive approach to work 

I am hiring a 6-month Postdoctoral (Grade 6) researcher to join the Human-Centred Computing group at King's College London department of Informatics to work on the ecological impact of AI by documenting green(er) AI practices. The successful candidate will be interviewing developers, testing carbon visualisation tools in-the-wild and running co-design workshops. Besides this position, there is also a PhD working on the project, so that there is ample potential for publication. This position would be ideal for a recent graduate PhD student or a motivated MSc student. The project is funded through the King’s Climate and Sustainability Seed Fund and is in collaboration with Dr Gabrielle Samuel.



Interested applicants should upload their CV and a short cover letter reflecting on their suitability for the position.

Shortlisted applicants will be interviewed end of July 2024. 



Questions and informal inquiries can be addressed to Dr Georgia Panagiotidou georgia.panagiotidou@kcl.ac.uk. 



 



Qualifications

- PhD in HCI, Data Visualisation or related field

 



Skills

- Demonstrable experience conducting interviews and/or running in-the-wild deployments, 

- Familiarity with ML research process 

- Experience or strong interest in sustainability research

- Research publications in reputable venues



NOTE: Due to the short duration, applicants should have the right to work in the UK. 

King's Climate & Sustainability Team is advertising for an Admin Assistant to support King’s at COP29. King’s College London is officially admitted as a non-governmental organisation (NGO) Observer to COP negotiations and is eligible to nominate delegates to attend the Intersessional meetings and COPs. King’s Climate & Sustainability Team coordinate the process for the whole university.



The main responsibility will be to provide administrative support for the selection and pre-event training of the King’s delegation. Tasks will include:




  • collate applications and prepare papers for the Selection Panel

  • coordinate and send out applicant responses – unsuccessful and successful

  • manage and maintain communication with nominees

  • manage information and registrations on the UN registration system, including keeping up to date with new information about COP29 as it becomes available, updating nominees, inputting and submitting nominee information

  • organise agenda and contribute to development of materials for pre-event training



This work will give the opportunity to put into practice / develop further knowledge on the background, structure and processes of the COP negotiations and the role research plays, and to build professional networks with others across the university working in climate related research. It will also provide the opportunity to deliver key sessions in the pre-event training about UN and COP processes.



The contract is for around 50 hours of work between July and November. We expect there to be busier periods of 4-5 hours a week between 8 July and 5 August and in the lead-up to COP in late Oct/Nov, when the role holder must be available, but in the quieter periods we expect there to be around 1-2 hours a week of work.



It is likely to be particularly suitable for a PhD student studying a climate-related discipline.



Please apply by 10am on Thursday 27 June.



Qualifications

N/a



Skills

Knowledge of COP processes



Understanding of climate related topics



IT literate



Good verbal and written communication skills



Flexibility

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