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KBS PhD Administrator

 

Job Description

PGR Administrator (King’s Business School)



KBS is seeking a highly organised administrator to support our busy PhD (PGR) student programme.  We currently have over 100 students in our PhD cohort, and they need regular support to answer their queries about their degree programme, milestones and timelines.  This administrator would work closely with our existing PGR Officer to manage the busy PhD inbox, answering and filing student queries, as well as assisting with the arrangement of student travel bookings for their research-related travel (via our university’s Key Travel system) and other expenses processing.  Record-keeping is also an important element of this role, and this administrator would support with maintaining our local, computer-based records of our students’ progress and finances (related to any scholarship funding they hold).  There is also scope to assist with our PGR training programme, admissions process and symposium.  The role will likely evolve over the coming months as the candidate becomes familiar with how the PhD programme works and how College systems operate. 



Qualifications

  • We are ideally looking for a PhD, Masters level student or a third year undergraduate student who is able to commit until end of March 2023.

  • You must be able to routinely work 18 hours/week, no less than 14 hours.  Availability to work some hours on Wednesdays and Thursdays is crucial.

  • The average 18 hours/week you would work are somewhat flexible and there will be the possibility for hybrid/at-home working. However, it will be essential that the successful candidate is available to work some initial hours (in the first few weeks of the assignment) and occasionally going forward in-office (in Bush House, KCL) to facilitate their learning of the role duties and to become acquainted with other members of the KBS Research Professional Services team.



Skills

 




  • An excellent candidate for this role would be numerate and able to confidently use MS Excel.  Prior experience managing budgets and handling financial matters/payments is highly desirable.

  • Confidence and skills at managing busy inboxes using MS Outlook. 

  • Strong written communication and prioritisation skills for dealing with large volumes of email correspondence quickly and professionally. 

  • Existing experience working in universities/higher education sector, or an interest in developing their knowledge of this sector. 

  • The candidate should be skilled at learning and using online systems and have an interest in further developing these skills with systems that are common across university/high education sector settings (student records, finance, travel, room bookings etc).  

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This particular role is a full time assignment and is not suitable for a student.



Working hours Monday to Friday 8:30am - 4:30pm 



The role is to cover semester activities, please see the dates below:



09/09/2024 - 13/12/2024



13/01/2025 - 17/04/2025



The face of King’s” is the primary focus for this role and involves being available to help and support students, staff, and visitors when they are on site.  Most of this role will be on ‘the shop floor’, supporting the community in our public spaces. Good customer service skills are required to support the Directorates vision of ‘World class services, for a world class University.’ The post holder will have good communication skills, and to act as a key information contact for stakeholders.



Along with customer service, this role will have a strong focus on H&S, focusing on stewarding of high traffic areas (pinch points) throughout the day due to high levels of campus activity. You will play a vital role in ensuring that we provide a safe working environment of all building users by identifying issues and reporting via the correct channels. You will also act in the capacity of fire evacuation marshal in the event of a fire alarm activation.



The successful candidate will be required to work five shifts in seven on a revolving shift pattern in accordance with the needs of the business.



Customer Service and Quality




  • Become the familiar face for all building users to assist with the delivery a world class campus experience.

  • To role model the highest levels of customer care though the Fit for King’s programme and monitor, where required, the quality of all services provided to the community.

  • Helping all building users with wayfinding, knowledge of campus activity and general queries whilst highlighting health and safety issues and promoting positive behaviours



Communication




  • To be confident and pro-active in conversing with students, staff and visitors.

  • Develop and maintain excellent relationships with all members of the Campus Operations team and communicate regularly with their line manager with any new or important issues as they may arise.

  • Work cohesively within a team of 12+ individuals, motivating, supporting and driving the team forward for the benefit of the business.



Manage flow of building occupants




  • Actively encouraging the flow of staff and students through high traffic areas (pinch points) when entering/exiting teaching spaces, informal learning space etc. and politely moving on students and staff who are congregating in corridor areas.

  • To act in the capacity of evacuation marshal as required, by monitoring areas to prevent re-entry to affected spaces as well as shepherding staff and students away from the buildings.



General




  • The successful candidate will be required to work five shifts in seven revolving shift patterns in accordance with the needs of the business.

  • The post holder may be required to undertake other duties as may reasonably be required from time to time.

  • To take pride in their appearance, ensuring immaculate presentation in line with campus activity



Qualifications

n/a



Skills

  • Demonstrable ability to deliver a high level of customer satisfaction 

  • Excellent oral & written communication skills 

  • Experience in delivering high level customer service

  • Presentable appearance 

  • Professional and positive approach to work 

I am hiring a 6-month Postdoctoral (Grade 6) researcher to join the Human-Centred Computing group at King's College London department of Informatics to work on the ecological impact of AI by documenting green(er) AI practices. The successful candidate will be interviewing developers, testing carbon visualisation tools in-the-wild and running co-design workshops. Besides this position, there is also a PhD working on the project, so that there is ample potential for publication. This position would be ideal for a recent graduate PhD student or a motivated MSc student. The project is funded through the King’s Climate and Sustainability Seed Fund and is in collaboration with Dr Gabrielle Samuel.



Interested applicants should upload their CV and a short cover letter reflecting on their suitability for the position.

Shortlisted applicants will be interviewed end of July 2024. 



Questions and informal inquiries can be addressed to Dr Georgia Panagiotidou georgia.panagiotidou@kcl.ac.uk. 



 



Qualifications

- PhD in HCI, Data Visualisation or related field

 



Skills

- Demonstrable experience conducting interviews and/or running in-the-wild deployments, 

- Familiarity with ML research process 

- Experience or strong interest in sustainability research

- Research publications in reputable venues



NOTE: Due to the short duration, applicants should have the right to work in the UK. 

King's Climate & Sustainability Team is advertising for an Admin Assistant to support King’s at COP29. King’s College London is officially admitted as a non-governmental organisation (NGO) Observer to COP negotiations and is eligible to nominate delegates to attend the Intersessional meetings and COPs. King’s Climate & Sustainability Team coordinate the process for the whole university.



The main responsibility will be to provide administrative support for the selection and pre-event training of the King’s delegation. Tasks will include:




  • collate applications and prepare papers for the Selection Panel

  • coordinate and send out applicant responses – unsuccessful and successful

  • manage and maintain communication with nominees

  • manage information and registrations on the UN registration system, including keeping up to date with new information about COP29 as it becomes available, updating nominees, inputting and submitting nominee information

  • organise agenda and contribute to development of materials for pre-event training



This work will give the opportunity to put into practice / develop further knowledge on the background, structure and processes of the COP negotiations and the role research plays, and to build professional networks with others across the university working in climate related research. It will also provide the opportunity to deliver key sessions in the pre-event training about UN and COP processes.



The contract is for around 50 hours of work between July and November. We expect there to be busier periods of 4-5 hours a week between 8 July and 5 August and in the lead-up to COP in late Oct/Nov, when the role holder must be available, but in the quieter periods we expect there to be around 1-2 hours a week of work.



It is likely to be particularly suitable for a PhD student studying a climate-related discipline.



Please apply by 10am on Thursday 27 June.



Qualifications

N/a



Skills

Knowledge of COP processes



Understanding of climate related topics



IT literate



Good verbal and written communication skills



Flexibility

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