The Engagement and Insights Officer provides insight, communications and engagement support to the Associate Director, London Engagement within the International, Engagement & Service Directorate (IES).
The post holder will deliver a series of focused research projects to identify/map activities across the University that align with the strategic priorities of our home boroughs (Lambeth, Southwark and Westminster). They will also deliver a broader research project focused on identifying/mapping King?s national partnerships and activities. Alongside this, the post holder will provide internal/external communications, engagement and administrative support to the Associate Director, London Engagement and the Senior Engagement Communications Manager.
IES is a new Directorate at King?s that brings together the expertise of teams engaging with communities and partners locally, national and globally. The Directorate provides strategic leadership for the university?s engagement at home and abroad, while providing a home for a portfolio of innovative programmes that generate and measure impact and serve the communities we work with and for. IES is home to some of King?s most innovative and impact-driven programming including Sanctuary, the Afe Babalola Centre for Transnational Education, King?s Volunteering, One King?s Impact, among others, as well as our civic and place-based engagement in London, and across the world.
Key responsibilities:
- Lead focused research projects that identify activities across the University that align with the strategic priorities of our home boroughs (Lambeth, Southwark and Westminster). Through independent research, using internal and external sources, deliver research/insight reports that demonstrate how King?s is supporting the strategic ambitions of our home boroughs.
- Lead a research project to identify/map King?s College London?s national partnerships, relationships and activities across education, research, service and engagement through independent research using internal and external sources.
- Provide hands-on administrative support, including email triage for London Engagement address.
- Provide internal/external communications and engagement support to the Senior Engagement Communications Manager for IES.
- Support the development of CRM to build and expand the contacts database for all audiences.
- Support with the development of engagement materials such as PowerPoint presentations.
The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.
QualificationsNONE
Skills- Proven research skills including experience working with and synthesizing different sources
- Ability to understand and translate information for internal and external audiences
- Excellent written and verbal communication skills
- Experience of delivering administrative support
- Ability to complete tasks whilst maintaining accuracy and attention to detail
- Ability to work independently, prioritise competing demands, and manage workload effectively on time
- Experience of working within a team towards set objectives.
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