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Centre Administrator

 

Job Description

Camões Centre for Portuguese Language and Culture Centre Administrator Job Description – 2023/24



King's College London has a rich history of pioneering Portuguese language education in British universities, dating back to the 1860s. The Camões Centre, created in 2010 through an agreement between Instituto Camões and King's College London, plays a vital role in promoting Portuguese culture and education. The Centre facilitates interdisciplinary symposia, fosters partnerships with Portuguese universities, and encourages exchanges of professors and students. With its interdisciplinary approach, the Camões Centre contributes to the growing interest in the Portuguese language and aligns with King's College London's broader internationalization strategy, serving as a hub for academic and cultural activities related to Portugal across various disciplines at the university level in the UK.



The Camões Centre for Portuguese Language and Culture are looking for a Centre Administrator to provide administrative, communications, and impact and engagement support for the diverse programme of creative activity.



Through their programme, the centre explores new ways of developing and conducting interdisciplinary and socially engaged research and research-led teaching with a range of stakeholders, participants and audiences. The Centre Administrator will actively contribute to embedding related cultural competencies throughout the AHRI research centres.



 



Role purpose:



The main responsibilities are as follows:




  • Development and management of a series of on- and off-line impact and engagement activities throughout the academic year

  • Tasks involved with virtual activities may involve liaising with the KCL IT team, academics, artists and participants, acting as producer for online activity, managing bookings, enquiries and evaluation

  • Tasks involved with physical activities may include organising and coordinating events, booking catering and AV, liaising with academics, artists and participants, managing bookings, enquiries and evaluation

  • Oversight and management of the research centre’s budget, submitting monthly reports to the AHCentre Director

  • Room bookings for centre activity throughout the academic year

  • Management of the research centre inbox

  • Raising the profile of the research centre and of associated engagement and impact activities through mailing lists, web pages, email newsletters and social media activities

  • Ensuring clear lines of communication between the research centre and the AHRI, maximising cross-promotional opportunities and sharing good practice with other centres

  • Active participation in a range of professional development and support opportunities organised by the College



Role conditions



Applicants must be a King’s College London PhD Student available to work for the centre for the remainder of the academic year.



The role-holder will be paid £13.48 per hour, for 4 hours per week. Hours can be worked flexibly in agreement with the Centre Director. The start date for the first assignment is 20th November 2023.



Assignment dates:




  • Monday 20th November to Friday  5th July 2024



The Centre Administrator will be required to submit a report at the end of each assignment, detailing their engagement activities over the past semester and plans for the next semester.



To apply



Interested applicants should send their CV and cover letter to the Director Camões Centre for Portuguese Language and Culture, Alexandra Lourenco Dias (alexandra.lourenco_dias@kcl.ac.uk) by 5pm, Monday 13th November 2023, with interviews taking place in person on Friday 17th November in the Camões Centre, VWB room 5.43



The cover letter should be no longer than 2 pages, detailing:




  • Why you are interested in the role and how your research connects with that of the research centre

  • The relevant skills and experience you have that would make you suitable for the role

  • One innovative engagement activity that you would suggest for your research centre that would enable them to reach new, non-academic public



Informal enquiries should be made to Alexandra Lourenco Dias (alexandra.lourenco_dias@kcl.ac.uk)



King's is committed to creating and sustaining a diverse and inclusive workforce which represents all aspects of the communities we are part of and welcomes all applications.



Please note that applicants do not need to speak Portuguese and will work in English.



King’s encourages applications from individuals with a disability who are able to carry out the duties of the post. If you have any adjustments in relation to your application, please get in touch.



Qualifications

Applicants must be a King’s College London PhD Student available to work for the centre for the remainder of the academic year.



Skills

Essential Requirements:




  • Excellent time management and organisation skills, able to manage own workload and prioritise tasks

  • Excellent verbal and written communication skills, and ability to communicate effectively with a wide variety of stakeholders

  • Practical, pragmatic approach, able to act on own initiative

  • Excellent IT and digital skills

  • Able to think creatively with originality and insight

  • Experience of event planning and management

  • Experience of balancing competing priorities under pressure of deadlines and workload

  • Experience in administration and inbox management



Desirable Requirements:




  • Academic qualification in a relevant discipline or equivalent experience in a relevant discipline

  • Knowledge of interdisciplinary, socially engaged research and education activities, especially those in relation to Arts, Culture and Humanities

  • Experience of using email

  • Experience of using social media

  • Experience of budget management

  • Able to work occasional evenings and weekends as required for the delivery of events



 

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The School of Politics & Economics will be recruiting Welcome Desk Assistants to help in the School Office for Welcome Week (16th September - 20th September 2024) and the first week of teaching (23rd September - 27th September 2024).  

This is a great opportunity to help welcome new and returning students at the start of the new term. Welcome Desk Assistants will staff the front desk of the School of Politics and Economics main office, Room 7.01 in Bush House North East Building. Throughout these weeks, the School Education Office will be attending academic and welcome inductions for students so you will be the first point of contact for student queries, helping with questions such as how to find timetables, access KEATS, signpost to wellbeing services or locate a room on campus.  

For more complex queries, you will take full details and contact information and pass on to the Programme teams for them to respond directly to the student. This is a fantastic opportunity to enhance your administration, communication, and support service skills as well as problem-solving, active listening and attentiveness.  

In-between queries, you will be asked to complete administrative tasks such as supporting us in designing a mentoring pilot scheme, reviewing and providing student perspectives on policies, testing submission forms and researching initiatives to support our careers offer.  

Welcome Desk Assistants will work in shifts, so we are looking for people who are available between 10-1PM or 1-4PM. Welcome Desk Assistants will be paid at a standard student rate of ?13.92 per hour.  

To apply for shifts for this role, please complete the questions on this job advert. If you pass our pre-screening, you will be invited for an informal call to discuss the role further.  

Please note, this role is open to Undergraduate and Postgraduate students enrolled in the following departments which sit in the School of Politics and Economics: Department of Political Economy, European & International Studies, and King?s Russia Institute only. 



Qualifications

NONE



Skills
  • Excellent customer service - ability to interact and ask questions in a polite and friendly manner.
  • Patience - demonstrate patience and empathy, conveying information calmly and clearly.
  • Organisation - ability to multitask, clearly find documentation and keep a tidy workspace.
  • Technical - confident in using and guiding students on different platforms including timetables, Student Services Online and KEATS.
  • Information retention - you will be provided with guides and handbooks, but this can be a busy environment, so we are looking for candidates who can read and retain information so they can have this readily available for student queries. 

King's Venues is the event support department for KCL and sits within Estates and Facilities, its purpose is to assist faculties, departments, students and external clients to realise their event requirements and to communicate these to our in-house service providers to deliver the clients requirements.

In this role, the individual will be responsible for supporting King's Venues Operations team with the day-to-day running of our events programme. This will predominantly be by supporting with administrative tasks using our Event Management Software, Kinetic, such as running reports and updating details on event bookings. You will also support by checking on a number of ongoing events, ensuring that the client is satisfied and developing relationships with service teams, such as AV, King's Food and Campus Operations.

The role will include:

  • Sending weekly and bi-weekly Conference Lists to teams based at each of our campuses.
  • Sending bi-weekly Audio-Visual reports.
  • Leading Operational meetings with Strand, Bush House, New Hunts House, and Franklin-Wilkins service teams.
  • Leading meetings with Strand and Bush House AV teams.
  • Updating details on events using Kinetic, such as catering quantities, room layouts and AV requirements.
  • Supporting with King's Venues shared inbox during busy periods.
  • Checking on a number of events, ensuring that the AV, catering, room set up and cleaning requirements have been met.
  • Troubleshooting any issues that arise with events and responding flexibly to ensure client satisfaction.
  • Assigning shifts to a pool of Student Ambassadors to support at events.
  • Supporting the team with financial processes (including raising Purchase Orders and invoices)


Qualifications

NONE



Skills

The post holder will require a high level of written and spoken communication dealing with a wide-ranging client base.
There may be events in the evening and weekends that may require you to provide event support, so flexibility of working hours is essential.
 

Transcription of qualitive interviews (individual or dyad) in Saudi Arabic - Eastern province dialect



Transcription of 18-20 digital recordings of qualitative interviews in Saudi Arabic - Eastern province dialect.



Interviews conducted and transcribed Saudi Arabic - Eastern province dialect.



Interview length 40- 60 minutes. Interviews are with adults living with Sickle Cell Diesease and/or their family carers.



Transcriptions will need to be undertaken in the Cicely Saunders Institute, Denmark Hill Campus using KCL laptop. Workstartion and footpeddle for transcription provided.



Supervision re level of transcription and quality overseen by Khulood Alyami, PhD student.



Qualifications

High level of spoken and written Saudi Arabic - Eastern province dialect. Ideally, native language BSc preferrably in health or social sciences, or other related degree



Skills

Essential criteria is Saudi Arabic - Eastern province dialect, and experience of transcribing qualitative research interviews

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