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Network Technician

£73,125 - £73,125
 

Job Description

Our prestigious client is seeking a Network Infrastructure Technician for their Northwood operation North London.



The applicant must have NATO SC Clearance and must be fluent in English written and spoken this a 12 month rolling contract with a long term extended prospective.



The applicant will be working for NATO in a civilian capacity on the NATO unit.



 



Statement of Work



Requirement Title: Technician (Infrastructure Support)



Requirements Description: Under the direction of NSO OFM 0020, the incumbent will perform



 



duties such as the following:



- Maintain network and communications infrastructure in support of



Allied Maritime Command and the United Kingdom;



- Maintain databases, spreadsheets, and drawings in support of



CSU Northwood configuration management activities;



- Maintain and perform asset management audits relevant to



systems assigned;



- Diagnose and rectify both physical and logical network issues



within and outside of MARCOM HQ;



- Travel to overseas locations as part of the Standing Naval Force



Operational Handover team to install and set to work TACSAT and



or SEMARCOMM+/SEMARCIS as directed;



- Travel to overseas locations as part of the Standing Naval Force



Operational Handover team to install and set to work the



connectivity to the deployed BI-SC kits as directed;



- Manage the maintenance and support of ICT infrastructure



relevant to the NATO COMMCEN comprising HF & VLF systems;



- Manage the maintenance and support of Cornet matrix switches;



- Assist with planning and supporting/implementing assigned



project work packages;



- Utilize procedures, tools, and techniques for monitoring and



managing the performance of Information and Communications



Technology Platforms and provide reports as required;



- Install operate, and maintain assigned Information and



Communications Technology Platforms;



- Support the integrity of assigned Information and



Communications Technology Platforms, support IT Service



Continuity Management (ITSCM), Business Continuity, and



Disaster Recovery Plans;



- Liaison with other internal CSU staff, external NCIA Service



Lines, and other third party customers and technical organizations



as required;



- Respond to, and implement solutions for, ITSM tickets relevant to



the area of work;



- Perform maintenance of assigned systems/services;



- Stay abreast of technological developments relevant to the area



of work;



- Take the initiative to investigate and resolve technical issues in a



systematic approach;



- Advise his/her superiors and recommend technical solutions;



- Work on own initiative with limited supervision;



- Deputize for higher-grade staff, when required;



 



Duties & Role:



 



- Perform other duties as may be required.



 



Requirements Description: - Higher vocational training in a relevant discipline with 2 years



post-related experience. Or a secondary educational qualification



with 4 years post-related experience;



- Experience working in NATO or NCI Agency and familiarization



with NCI Agency organizational concepts such as Enterprise



Service Delivery Model;



- ITIL Foundation Certificate.



 



Contact Stephen Baldwin for more detail.



Qualifications

Min SC Clearance required 



Skills

Min SC Clearance required 

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Duties include liaising with relevant colleagues to collate content, editing and uploading copy and assets (such as photos, videos and publications) onto the CMS (Contensis), and managing the sign off process with key stakeholders.



Qualifications

N/A



Skills

Experience of using content management systems (CMS) to manage websites (ideally Contensis), an eye for detail, good writing/editing skills and excellent stakeholder management skills.

 



Hybrid role

Ideal role for a recent Grad with an understanding (personal and/or professional) of students searching for and applying for jobs. Initially a 6-7 month contract with the possibility of extension.



The Careers Administrative Assistant provides administrative support to the in-house recruitment agency. This includes guidance for students how to complete registration,  compliance checks, scheduling interviews, and carrying out reporting tasks. In addition to managing the shared inbox there will also be administration involved with student correspondence, marketing and database management.



• Manage shared inboxes and provide appropriate and accurate information to a range of stakeholders such as students, staff, businesses/external organisations or signpost where relevant.



• Manage team and shared diaries



• Be the first point of contact for students and external candidates.



• Administer the registration of new candidates including ensuring they are legally compliant and have the right-to-work in the UK and monitor timesheets where necessary.



• Schedule interviews with participants in a timely manner and communicate outcome of applications to students. 



 



Qualifications

Ideally a degree holder



Good level of general education



Skills

Office administrative tasks and MS packages



Knowledge of Client Relationship Management sytems (CRM) or simiar database



Experience of a recruitment related role - Ideal



Multi-tasking and time management skills



Excellent communication skills



Demonstrable skills in diplomacy and resilience



 



 

We can only consider candidates who can begin work on the week commencing the 12th of august. 



Shortlisted candidates will be invited to an assesment day onsite on the week commencing the 22nd of July.



Please note that the end date for this role may change depending on workload. 



Roles and responsibilities 




  • Provide professional and courteous support to students and other callers via telephone, guiding them through the clearing process and addressing their inquiries.

  • Assist applicants with the completion of application forms, ensuring accuracy and compliance with university policies and procedures.

  • Act as a knowledgeable resource, providing information on available courses, admission requirements, and any other relevant details.

  • Maintain accurate and up-to-date records of interactions and application progress.

  • Collaborate with the admissions team to ensure a smooth and efficient clearing process.

  • Handle confidential information in a secure and responsible manner.

  • Support admissions officers on ad-hoc tasks



Qualifications

Please see above 



Skills

  • Previous experience in a customer service role, demonstrating excellent interpersonal and communication skills.

  • Ability to communicate effectively over the telephone / emails with a clear and professional voice.

  • Strong attention to detail and organizational skills to handle multiple tasks and applications simultaneously.

  • Familiarity with university admissions processes or clearing procedures is a plus.

  • Proficiency in using computer database and software applications relevant to the role.

  • A commitment to providing outstanding service and maintaining a positive and helpful attitude.

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