School Administrative Assistant -REQ8108

Job Description

School/Department:              School of Arts and Creative Industries



Job Title:                                School Administrative Assistant (REQ8108)



Grade and Contract Type:               HERA Support Grade – 4



 



Reporting to:                         School Director of Operations



                                                 



We are seeking to appoint a School Administrative Assistant to join the School of Arts and Creative Industries Administrative Team. We are a small team that provides and supports (in collaboration with central Professional Service Functions) the academic delivery of the School.



 



The post holder will provide a high standard of administrative and clerical support to the Senior Management Team in relation to day-to-day management activities and bespoke School initiatives. The post holder will need to have experience of completing tasks to a high standard, in order to meet the needs of stakeholders.



 



Successful candidates will have excellent organisational and administrative skills; be able to work collaboratively with other team members and staff across the University; and be able to demonstrate a commitment to providing exceptional service.



 



You will be expected to work on campus unless otherwise stated by the School. The school will also require you to work some Saturdays for Open Days or other activities.



 



Grade 4 spinal point 13 (£26,865 including LW) Fixed term full time to start as soon as possible for 6 months with the intention to extend.



 



Purposes of the post



 



To provide a high standard of administrative and clerical support to Director of Operations and Senior Administrator (DoO and SA) and Director of Research and Enterprise, to support research and enterprise events and activities.



 



The post holder will be an operational point of contact with the professional service groups of the University (i.e. procurement, student administration, marketing, events and diary management etc).



To assist the lead on operational aspects of processes such as Marketing, Student Attendance Monitoring, and Research and Enterprise.



 



Main activities and responsibilities



 



1. Undertake duties of and provide absence cover for the School Administration Team as and when required, to ensure continuous support is provided.



 



2. Provide administration and clerical assistance in the day to day running of the School, in liaison with central service departments.



 



3. In liaison with parent PSGs provide support for the arrangement and management of marketing and promotional and other school events.



 



4. Assist the senior team with the organisation of diaries / calendars / work schedules, typing of correspondence, taking messages, notes and minutes, arranging meetings.



 



5. To deal with written and oral queries from staff, other university departments and external contacts in a professional, sensitive, confidential and effective manner, re-directing queries where appropriate.



 



6. Assist in the preparation, collection, collation and dissemination of information as requested by the DoO and SA.



 



7. To ensure that procedures for access to, and retention of, information within the School comply with the requirements of the University and the Data Protection Act.



 



8. In liaison with the Director of Research and Enterprise, and Heads of Research Centres, provide support for the research and enterprise events and activities, as well as research and enterprise reports and deliverables.



 



9. Undertake other reasonable duties as agreed by the DoO and SA and commensurate with the level of the role, which may be necessary, from time to time, to meet the requirements of the School.



 



The line manager may request additional duties that are within the scope, spirit and purpose of the role. Within reason, the duties and role of the postholder may be changed, after appropriate consultation, in response to changing organisational requirements. It is expected that the postholder will not take annual leave during key points in the academic calendar.



Qualifications

A degree (D) and/or practical administrative experience (E) and knowledge of typical procedures in an office environment (D) preferably within the Education sector (D).



Skills

 Selection criteria



 



D = Desirable, E = Essential



 



A. A degree (D) and/or practical administrative experience (E) and knowledge of typical procedures in an office environment (D) preferably within the Education sector (D).



 



B. Excellent organisational and administrative (E) skills, be able to: use initiative, plan, prioritise and organise own varied workload, in a timely manner (D), to approach challenges/problems in a flexible, creative and proactive way (D), and to operate flexibly either as part of a team or independently (E).



 



C. Ability to work to deadlines and to cope with tight schedules in a calm and efficient manner (E).



 



D. Highly effective interpersonal and communication skills including oral (E), written/literacy (E), numeracy (E) and presentation skills (D). Good customer service/relationship skills (E).



 



E. To be committed to and have experience of the application of ICT in administration (E). Knowledge of word processing, databases and spreadsheets (E) and of the use of the web (D). Willingness and ability to learn new packages in order to carry out the duties of the role (E).



 



F. Committed to and have experience of qualitative office practice in relation to version control, file management (D), administrative procedures (D), diary management (D), business hospitality (D).



 



G. Experience of taking minutes (D) and servicing committees (D).



 



H. Able to demonstrate an understanding of, and commitment to, equality and diversity, and its practical application within the context of the University’s Behavioural Framework (E).



 



I. Ability to demonstrate commitment to excellence in customer service (E).

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Exam Invigilation Supervisor



Grade 6 - £18.34 p/h



 



We are hiring for a temporary Exam Invigilation Supervisor for the January 2023 period at London South Bank University. 



The dates of the exams are 09/01/2023 - 20/01/2023 and this placement will run from 19th Dec 2022 to 20th Jan 2023.



 



Main purpose of the job




  • To manage the invigilation timetabling process and ensure the exam period runs smoothly



 



Main duties




  • To coordinate and oversee the timetabling of the invigilators, checking their availability and scheduling them for multiple exams, across the two-week period in Jan 2023

  • To ensure registers are printed and distributed to relevant university staff and all invigilators in a timely manner

  • To meet and greet exam invigilators during the exam period, and escort to exam rooms



Qualifications

Not applicable.



Skills

Person specification and skills



 




  • Ability to manage complex exam timetables  

  • Ability to work to deadlines and to cope with tight schedules in a calm and efficient manner

  • Excellent coordination and time-management skills

  • Highly effective interpersonal and communication skills including oral, written/literacy, numeracy, and presentation skills.

  • Good knowledge of word processing, databases and spreadsheets

An exciting opportunity exists for a MA or PhD student assistant to work within the Centre for Primary Health and Social Care at the Schools of Social Sciences and Professions at London Metropolitan University.

The successful candidate will work with Professor Yolanda Eraso, Director of the Research Centre on key tasks to support the work of the centre, including: liaising with centre members, promoting the centre?s events through Eventbrite and social media, gathering information on funding bids of interest to centre members, providing support for the organisation of events.

Qualifications
Students enrolled on PhD programme or PhD holders
Students enrolled on MA programme or MA holders

Skills
Excellent communication skills
IT skills to manage Weblearn, Eventbrite page and social media
Social media communication skills (Twitter, Facebook)
Funding/grants search skills

JOB SPECIFICATION



 



School/Department: Technical Support Services        



 



Job Title/Grade:     Newsroom Technician G5              



 



Reporting to:         Technical Service Manager      



 



 



Purpose of the post



 



 



Elephant Studios at LSBU represents a multi-million investment by the University to create an industry-ready media facility that will ensure graduates have the best possible experience and employment outcomes in a fast changing media landscape.



 



 



The post holder will be responsible for ensuring the smooth running of all activities in the newsroom and radio studios and associated areas in the Elephant Studios @ LSBU facilities. The post holder will carry out the day-to-day preparation, operations, maintenance, and booking of the designated specialist spaces, as well as the support for the academic courses, research and enterprise projects. The post holder will provide professional expertise in the areas of newsroom operations, to provide guidance and advice as well as contribute to the delivery of academic activities in the specialist areas. This may include inductions, technical demonstrations including camera and lighting techniques, or other related processes. The post holder will be the first port of call for student and staff support and will be working closely with academic staff on live broadcast events.



 



 



MAIN ACTIVITIES AND RESPONSIBILITIES



 




  1. To work as part of the technical team to provide high quality technical support and demonstrations in relation to teaching, research and enterprise within the designated curriculum area.

  2. Present and demonstrate technologies, processes, software and/or associated equipment to individuals or groups of students, staff and other identified stakeholders as required.

  3. Undertake the preparation of the newsroom facilities including radio studios for classes and projects, making sure that they are safe, supplied and maintained. Manage the designated studios bookings via our online booking system.



 




  1. Work closely with, and be able to deputise for the technical team colleagues, including rota duty covering evening support hours across the facility. Occasional overtime may be required at busy periods of the year including shows and events.



 




  1. Provide expert advice related to the procurement, use and implementation of the associated technologies, including testing and evaluation of systems or relevant software.

  2. Responsible for the maintenance of all specialist equipment in the designated area/s, providing installation and hardware support where appropriate or liaising with external partners as required ensuring that the systems remain operational.

  3. To act as health and safety representative for activities taking place within the designated spaces ensuring that the facilities are fully compliant with all health and safety regulations. Carry out risk assessments and keep appropriate records.

  4. Maintain, develop and broaden expertise with his/her own knowledge of processes, systems and procedures associated with the area evaluating and implement new technical advances, innovations in hardware, software or processes in line with professional practice.

  5. Undertake other temporary duties commensurate with the level of the role, as agreed through the appropriate line management structure with the Studios Manager to meet the requirements of the department.



 



It is expected that the post holder will not take annual leave during key points in the academic calendar.  The post holder will be required to work flexibly due to the nature of the work in this curriculum area.



Qualifications

Not applicable



Skills

SELECTION CRITERIA



 



D = Desirable, E = Essential



 




  1. Professional experience in a relevant area (E). Practical Knowledge of and experience of live newsroom environments (E) including Newsroom Systems (D), practical knowledge of a range of relevant media hardware such as radio microphones, in-ear monitors and studio cameras (E) Practical knowledge of basic TV studio lighting and techniques (E), practical knowledge of broadcast equipment such as the NewTek TC1  Tricaster or other, vision mixers, sound mixers, remote camera systems and on-screen graphics (E) Knowledge of studio communications such as skype boxes, video streaming (D.) Practical knowledge of live radio studio environment (D) with Broadcast systems such as Synergy, Burli,  Ross Inception or similar (E).

  2. ICT Skills: To be committed to and have experience of using applications associated with Media ICT in both bespoke and networked environments (E). Knowledge of media distribution systems (D). Some practical knowledge of a range of relevant media applications such as Adobe premiere, After Effects, DaVinci resolve, as well as file transfer systems (D).

  3. Proven ability in providing excellent technical support and technical demonstrations in either a higher education or professional environment (E).



 




  1. Operational experience of Health and Safety Issues (E) and practical application of Health and Safety Measures and risk management (E).

  2. Excellent organisational, administrative and technical skills, be able to: use initiative, plan, prioritise and organise own varied workload, and potentially those of others, in a timely manner (E), to approach challenges/problems in a flexible, creative and proactive way (E). An ability to successfully undertake the projects (E). Ability to identify own training needs. (E).

  3. Highly effective interpersonal and communication skills including both oral, written and presentation skills (E).

  4. Able to demonstrate a commitment to continued learning, the willingness and ability to learn new skills in order to carry out the duties of the role, in a continuously evolving environment (E).

  5. To be able to demonstrate good customer service skills (E) and to a commitment to the provision of a quality service to both staff and students within the School of Arts and Creative Industries (and elsewhere within the University) and to external stakeholders (E).

  6. Able to demonstrate an understanding of, and commitment to, equality and diversity, and its practical application (E).

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