Residence Senior Welcome Ambassador

Job Description

We are looking for King's students or King’s alumni to work in King's residences to lead a team of Welcome Ambassadors with our Resident Managers the September student arrivals. The Senior Welcome Ambassador plays a key role in ensuring the operation leading to, and during the September arrival weekend are run smoothly and successfully. This is a great opportunity if you are interested in welcoming new students and helping them settle down into their new home. It is also a fantastic opportunity to make friends while earning some extra cash!



Please note that you must be a current student or an alumnus who recently graduated to apply. You must have an active KCL email address.



Job title: Residence Senior Welcome Ambassador



Salary: £14.99 per hour



Hours: 8 hours per shift (please state any visa restrictions to work on your application)



Period of work: Various shifts from 2st September – 15th September Compulsory dates: 14th September – 15th September



Location: Flexible – must be able to work in different locations as required, including:



Great Dover Street Apartment, Stamford Street Apartment, Wolfson House, Angel Lane, Atlas, Canada Water, City – Vine Street, Hayloft Point, Julian Markham House, Moonraker Point, Orchard Lisle and Irish Brook, Battersea and Vauxhall.



Report to: Resident Experience Assistant, Resident Experience Managers, Residence Manager, staff members on site



Training: This role will include an online induction prior to starting the role. Orientation and briefing on your first day.



Booking shifts: Must have access to MS Teams for shift allocations and essential information and updates.



Responsibilities include but not limited to:




  • Induct new Welcome Ambassadors to the site and their duties

  • Supervise a team of Welcome Ambassadors to ensure tasks are completed promptly and successfully

  • Delegate tasks to team members

  • Hand out uniform and umbrellas and keep an account of them, organise return of such during the last shift of Welcome Ambassadors

  • Oversee shift change and transition duties to new team on shift

  • Welcome, meet and greet early arrival residents and parents as they arrive to the hall of residence

  • Actively help carrying luggage and boxes for students, as well as other lifting and carrying duties for the residence’s operation as required

  • Redirecting Welcome Ambassadors to other sites where required

  • Work at various locations as required

  • Promoting Move-In Survey via QR Code

  • Carry out Welcome Ambassador duties where necessary



During the arrival weekend (14th September – 15th September)




  • Welcome, meet and greet new residents and parents as they arrive to the hall of residence

  • Actively help carrying luggage and boxes for students, as well as other lifting and carrying duties for residence’s operation as required

  • Answer queries regarding the university and residence, and direct them as appropriate

  • Assist the Residence Managers in organising resources

  • Lead a team of Welcome Ambassadors and work closely with the site team and Community Facilitators to run the pizza party on 14th September (such as setting up rooms/space, distributing supplies and food, cleaning up after)

  • Promoting Move-In Survey via QR Code

  • Assisting the Residence Team with various other duties as required



For further information, please contact Saara Suortti on saara.suortti@kcl.ac.uk. Applications sent directly to this email will not be considered.



Qualifications

Must be a current student or a recent graduate who has an active KCL email address



Skills

Experience / Skills Required:




  • Time leading experience preferred

  • Supervisory experience preferred

  • Student Ambassador experience preferred

  • Experience living in student accommodation preferred

  • Experience working in Higher Education preferred

  • Experience working in student accommodation desirable

  • Foreign language(s) desirable



 



Person specification:




  • Must be a current student or a recent graduate who has an active KCL email address

  • Friendly, eager to help new students, and with a flexible and positive attitude

  • Excellent customer service skills

  • Excellent communication and interpersonal skills

  • Good time management skills and is able prioritise accordingly

  • Excellent team player with strong leadership skills

  • Good organisation and time management skills

  • Flexible, adaptable, and can react quickly on the spot

  • Passionate and proud to represent King’s College London

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The post-holder will provide research support for the qualitative elements of the project, including tasks such as: recruitment and arrangement of student and staff interviews, contributing to the drafting of qualitative interview topic guides, conducting student focus groups and one-to-one staff interviews, data management (e.g. cataloguing data files, sending files for transcription etc.), data analysis, and report writing. The RA will also provide ad hoc administrative support to the project team. The RA will be expected to attend in-person project meetings with funders in London.



Qualifications

BA and MA/MSC in a Social Science/Arts & Humanities discipline, undertaking a doctorate.



Skills

Experience of MS Teams, and MS office suite (e.g. Word etc.),  and knowledge of bibliographic software (e.g. Endnote) and qualitative data analysis software (e.g. Nvivo). 

Interest in the experiences of racialised groups in the education system and/or social justice in education. 

Understanding of research design and project management. Good understanding of qualitative methodologies, specifically prior experience of focus group or individual interviewing. 

Good communication, organisational and interpersonal skills. 

Ability to travel across London to attend meetings and conduct interviews. 

We are looking for an enthusiastic technician to join our team of scientists and clinicians to develop bone marrow organoids and investigate the interaction between malignant cells and the immune system. The successful candidate will work with fresh and frozen peripheral blood and bone marrow samples from healthy donors and patients with myeloproliferative neoplasm. 

The Research technician needs to use a variety of techniques such as flow cytometry, cell culture, imaging and other necessary techniques. 



Qualifications

A degree in biology or an equivalent degree in a relevant subject.



Skills

Essential:

Experience in cell culture, flow cytometry, and work with organoids.

Familiar with essential molecular techniques.

 

NOT SUITABLE FOR STUDENTS

Job purpose 

To work as part of either the Recruitment or the HR Operations Services Team to provide a quality, timely, customer focused HR recruitment/contractual administration/transactional service to key stakeholders, job applicants and customers throughout the Queen Mary community.

To assist with a range of administrative support appropriate to the grade and as required within the HR team, by managers and employees, abiding by all HR policies and procedures and making sure key associated tasks are delivered, including maintenance of records. 

To operate as an effective and flexible member of the HR team, supporting the work of the department in the delivery of an effective HR service to line managers, staff and prospective job applicants.

 

Main duties and responsibilities 

To provide a high level of customer service to all customers, including staff at the University and job applicants 

To support the Recruitment or HR Operations function to help provide high quality HR administrative support. Duties will include: 

o Recruitment administration 

o Asylum & Immigration Documentation checks for New Starters/Re-Joiners/Lifecycle of Employee/ Extensions/Annual Right to Work checks o General HR administration 

o Administration of employment administration o ResourceLink/Payroll updates 

o Administration support providing letters for grading of posts 

o Probation administration o Administration of Parental Leave 

o Termination of employment (all categories) 

o Upkeep of electronically stored personal records 

o Compliance with Data Protection Legislation

To provide accurate and timely information to members of staff in the wider University. 

To apply a good working knowledge of administrative processes to answer queries and resolve problems from colleagues and external customers. 

To manage own workload allocated by the Recruitment or HR Operations Team Leader ensuring that all queries are dealt with in a timely, accurate manner, escalating complex problems to the relevant senior colleague as required. 

To input and make revisions to electronic systems and produce contractual and other documentation within defined quality standards and service level agreements. 

To follow published procedures and work instructions where supplied, using appropriate judgement as to when to escalate an unusual enquiry to the Recruitment or Employment Administration Services Team Leader. 

To ensure that all written documentation e.g., e-mail, letters, contracts are accurate and contains the correct information. 

To work across the wider Recruitment and HR Operations Team, in response to peaks and troughs of business activity and to provide additional HR administrative support for seasonal activities such as e.g., the processing of Student Ambassador, Demonstrator, Teaching Assistant and Teaching Fellow and other short term engagements. 

To provide information and guidance on administrative processes to any new members of staff in the department. 

Ensure that electronic filing is carried out promptly, securely and accurately

To maintain confidentiality in all matters, adhering to Data Protection legislation at all times.



Qualifications

A minimum of three GCSE?s grades A-C including Mathematics and English or Equivalent



Skills

Administrative experience with the demonstrable ability to work on own initiative and take ownership of allocated activities

Previous experience of working within a Human Resources environment

Previous experience of working with HR systems, and experience of using ResourceLink would be a distinct advantage

Experience of working in a large and complex organisation

Excellent IT skills and knowledge of Microsoft Office Packages specifically Word, Excel, and Teams

Good written and oral communication skills and numeracy skills

Strong customer service skills

The ability to manage conflicting priorities and work well under pressure

Demonstrable team working ethic and skills

A keen interest in Human Resources and an awareness of and/or willingness to learn about relevant employment legislation

Able to draft written correspondence, including contractual correspondence and emails, to a good standard

Ability to present information clearly and concisely using Microsoft Office packages

Able to deal sensitively with confidential information

Good interpersonal skills

Organised, methodical and accurate with excellent attention to detail

Demonstrable focus on continuous improvement

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