Professional Practice Advisor

Job Description

PURPOSE OF POST 



 



The postholder will contribute to the day-to-day support and administration of an efficient end to end Professional Practice service to students working across both the School of Nursing and Midwifery and the School for Allied and Community Health. 



 



The postholder will be the key administrative and customer support contact to staff and students around professional practice administration including placement allocation, database administration, registration and pre professional practice tasks.



 



 



KEY RESPONSIBILITIES  




  1. Manage a portfolio of professional placement providers and students to ensure students professional practice experiences are fit for purpose and meet compliance requirements.

  2. To support the Professional Practice Manager to achieve the day-to-day tasks supporting colleagues to ensure that all tasks and services are supported therefore contributing to team metrics/KPI’s.

  3. To establish and maintain good working relationships with all stakeholders, providing advice, information, signposting and sharing specialist knowledge with all team colleagues relating the NHS Trust or professional practice provider they have been allocated to work with.

  4. To play an active role in ensuring that the team provide excellent customer service, contributing to the continual enhancement of services offered by highlighting processes, procedures or policies that are not easily administrable, identifying any barriers and possible solutions.  

  5. Providing accurate and timely responses to all queries relating to their portfolio and working directly with academic colleagues, escalating complex queries or concerns as appropriate.

  6. Supporting the successful delivery of all aspects of professional practice, including but not limited to;  attending mapping meetings, placement allocations and maintaining a central database, processing of Disclosure and Baring Service (DBS) checks, Occupational Health (OH) checks, recording the status of both DBS and OH checks, notifying of any failures or concerns, applications and distribution of Uniform and ensuring all information is accurately recorded on the placement manager and University systems.

  7. Working collaboratively with Student Administration to track and record any student interruptions, withdrawals and failures at Examination Boards and supporting all follow actions to support the student upon their return to University or in successfully completing retrieval placements.

  8. To support the smooth running of activity that takes place during and post a professional practice placement, including placement audits, administering evaluation reports of students and mentors, signposting to LSBU services such as Student Support and Wellbeing, advice around placement expenses, bursary support, directional statements and finally PIN registration.

  9. Working as a team to help plan and deliver services in line with deadlines set by the Academic Calendar and contribute into discussions around these deadlines.



 



This list is not exhaustive. The postholder will be expected to carry out relevant and related tasks as commensurate with the current grade and agreed with the Head of Employability and Placements or their nominee.



Qualifications

N/A



Skills

Experience  




  • Practical administration experience (E) working in a higher education setting (D), supporting and resolving students/customer concerns both face to face and online (E).

  • Experience of maintaining accurate records, (E) the use the IT systems/software to input, store and where appropriate gather data (E).

  • To be able to use own initiative to plan (E), prioritise and organise own varied workload, in a timely manner (E), to approach challenges/problems in a creative and proactive way (E).

  • To operate flexibly either as part of a team or independently (E).

  • Excellent organisational and administrative skills (E) and to cope with high volumes of work and work as a team during stressful periods in the academic year in a calm and efficient manner (E).

  • Good customer service/relationship skills (E), dealing sensitively with enquiries from a diverse range of individuals, and de-escalate and manage potentially difficult or conflict situations calmly and with confidence (D).

  • Experience of servicing committee meetings, both in preparation and minute taking, and following up matters as a consequence of meetings (D).

  • To be committed to and have experience of the application of ICT in administration (E). Knowledge of word processing, databases and spreadsheets (E) and of the use of the web (D). Willingness and ability to learn new packages in order to carry out the duties of the role (E).



 



Behavioural Framework



 



Student and Services Orientated 





Understands who their customers are and puts themselves in their shoes. Manages customer expectations in the appropriate manner. Actively seeks and uses feedback to continuously improve student and customer experience. Adapts communication style, tone and language to engage audience. Demonstrates openness and honesty with customers.



 



Seeing the Bigger Picture



 



Is open to new ideas, learns from best practice and seeks diverse ideas from inside and outside of the organisation. Embraces change and is open to the potential of using new technologies and working methods. Actively engages with internal and external networks to share best practice and bring innovative ideas back to LSBU. Keeps up to date with the latest thinking in their professional area.



 



Taking Ownership  



 



Takes personal responsibilities for decisions and actions and delivers on commitments to others. Shows consistency between words and actions. Keeps track of commitments and holds each other accountable. Understands where decisions can be made and when they need to be escalated. Is confident to share thoughts and opinions and challenge ways of working.



 



Inclusive Working



 



Takes time to celebrate successes and gives praise for work well done. Values diversity and treats every person with respect and dignity. Seeks to collaborate with internal and external stakeholders. Takes time to listen and understand before developing solutions. Considers how their actions impact others.



 



Outcome Focused



 



Manages information and data so that it is accurate, easily located and reusable. Understands that all actions have a cost and chooses the most effective way to do something in a resource efficient way. Identifies and seeks solutions to common problems or weaknesses. Works in partnership across the organisation to develop and deliver service outcomes.



 



Changing and Improving



 



Learns new procedures, seeks to exploit new technologies and helps colleagues to do the same. Co-operates with and is open to the possibilities of change and considers ways to implement and adapt to change in own work role. Responds positively to new ways of working.



 



Leading and Communicating



 



Listens to and respects the value of different views, ideas and ways of working. Promotes the work of the department/division and plays an active part in supporting LSBU values and culture. Expresses ideas effectively, both orally and in writing, with sensitivity and respect for others.



 



 



ADDITIONAL INFORMATION



 



The nature of this role means that the postholder will be involved in regulated activity with vulnerable adults.

MORE JOBS LIKE THIS

King’s Health Partners Women and Children Health Clinical Academic Partnership are looking for a research assistant to support the services we provide.  



The post holder will be responsible for reviewing transcripts from qualitative interviews. This will involve:




  1. Listening to the audio recording of an interview and correcting and amending an AI version of the transcript.



There will be be approximately 20 interviews of varying lengths (25mins - 1 hour). This work will take approximately 40 - 50 hours to complete.



Qualifications

BSc/BA



Skills

  • Good IT skills (Microsoft Word)

  • Experience with qualitative interview transcripts

  • Some knowledge of Women and Children's Health 

Application Closing Date: 25th Feb 



 



Purposes of the post:



We are looking for an adaptable team player who is willing to be on campus 5 days per week ensuring resourcing of teaching space. This role will have a School administrator focus and provide research support to the associate dean for research and enterprise.



 



 



About you:




  • Can-do attitude

  • Dynamic

  • Strong ability to problem solve

  • Comfortable with lone working and as a team



 



MAIN ACTIVITIES AND RESPONSIBILITIES




  • Undertake duties of and provide cover for, the School administrator with a Research focus, as and when required, to ensure continuous support is provided.

  • Provide administration and clerical assistance in the day to day running of the School, in liaison with central service departments.

  • In liaison with stakeholders provide support for the arrangement and management of marketing and promotional and other school events.

  • Assist the Deanery team with organisation of diaries / calendars / work schedules, typing of correspondence, taking messages, notes and minutes, arranging meetings.

  • Assist the Deanery team with raising Purchase orders and onboarding contracts within the School.

  • To deal with written and oral queries from staff, other university departments and external contacts in a professional, sensitive, confidential and effective manner, redirecting queries where appropriate.

  • Assist in the preparation, collection, collation and dissemination of information as requested by the DoO and SET.

  • To ensure that procedures for access to, and retention of, information within the School comply with the requirements of the University and the Data Protection Act.

  • Undertake other reasonable duties as agreed by the DoO and commensurate with the level of the role, which may be necessary, from time to time, to meet the requirements of the School. The line manager may request additional duties that are within the scope, spirit and purpose of the role.

  • In liaison with the Associate Dean for Research and Enterprise (ADRE) and Research Group leads, provide support for research events and activities, as well as research and enterprise reports and deliverables.

  • Provide administrative support to the ADRE, such as collating information related to REF29, minute taking for meetings, financial administrative (e.g., organising payments and tracking of payments for research related costs) and assist with comms within the school.

  • Within reason, the duties and role of the postholder may be changed, after appropriate consultation, in response to changing organisational requirements. It is expected that the postholder will not take annual leave during key points in the academic calendar.



 



Qualifications

N/A



Skills

SELECTION CRITERIA



D = Desirable; E = Essential




  1. Practical administrative experience (E) and knowledge of typical procedures in an office environment (D) preferably within the Education sector (D).

  2. Excellent organisational and administrative (E) skills, be able to: use initiative, plan, prioritise and organise own varied workload, in a timely manner (D), to approach challenges/problems in a flexible, creative and proactive way (D), and to operate flexibly either as part of a team or independently (E).

  3. Ability to work to deadlines and to cope with tight schedules in a calm and efficient manner (E).

  4. Highly effective interpersonal and communication skills including oral (E), written/literacy (E), numeracy (E) and presentation skills (D). Good customer service/relationship skills (E).

  5. To be committed to and have experience of the application of ICT in administration (E). Knowledge of word processing, databases and spreadsheets (E) and of the use of the web (D). Willingness and ability to learn new packages in order to carry out the duties of the role (E).

  6. Committed to and have experience of qualitative office practice in relation to version control, file management (D), administrative procedures (D), diary management (D), business hospitality (D).

  7. Experience of taking minutes (D) and servicing committees (D).

  8. Able to demonstrate an understanding of, and commitment to, equality and diversity, and its practical application (E).

  9. Ability to demonstrate commitment to excellence in customer service (E). Able to demonstrate an understanding of, and commitment to, equality and diversity, and its practical application.

We are seeking a Content Editor to oversee the content of WoolfNotes.com, a major new digital humanities project at King’s College London.



WoolfNotes.com is the website of a project to digitize Virginia Woolf’s reading and research notes, bringing into the public domain Woolf’s last remaining substantial unpublished work. Her personal reading and research notebooks demonstrate the depth of her historical knowledge and the wide range of her reading, casting new light on both her fiction and critical work. WoolfNotes.com presents high specification images of approximately 7000 manuscript and typescript pages from the archives of the Monks House Papers in Sussex (UK), the Berg Collection at the New York Public Library, and the Beinecke Library at Yale. 



The Content Editor will be expected to:




  • manage the content for Woolfnotes.com,

  • initially verify the site,

  • proofread existing entries and check for any lacunae,

  • manage any changes and expansion of the content,

  • attend periodic meetings with WoolfNote.com’s academic co-leads.



 



The content editor will report to Clara Jones and Anna Snaith, academic co-leads of WoolfNotes. We anticipate the role will run until June or July 2024.



Qualifications

You must be a current PhD student. 



Skills

Content Editor Requirements




  • Strong time management skills and the ability to work independently.

  • Excellent command of the English language.

  • Writing, copy editing, and proofreading experience.

  • Highly organised and detail oriented.

  • Proficient in desktop publishing software.

  • Understanding of digital humanities projects is desirable.

  • Familiarity with WordPress platform is desirable.

MORE JOBS LIKE THIS