About the Marketing, Recruitment and Admissions
This department is responsible for the University's student recruitment, its reputation, and external relationships. It works to help define and raise brand awareness of LSBU among target audiences while aiming to attract the best prospective students to the University. The team coordinates: media relations; internal communications; brand and visual identity; digital media; market research and insight; corporate and course marketing; events; and student recruitment. It creates then updates student records through every stage of the application cycle. The department makes decisions on applications for a majority of courses for most Schools. The department’s community engagement project works with a wide range of public, voluntary and community organisations to promote education and gives members of the public the opportunity to visit the University. The Admissions Office process upward of 30,000 applications every year.
Key Responsibilities
1. Maintain up to date knowledge of UKVI requirements and be the key Admissions point of contact for International Application.
2. Obtain and collate all required supporting documentation & credibility interviews in preparation for the issuing of a CAS as per the Student Route regulations and the LSBU Confirmation of Acceptance for Studies (CAS) policy and ensure follow up any missing documents.
3. To provide advice to applicants/students regarding their Student Route supporting documentation and provide basic immigration advice.
4. To create and maintain accurate records on the University databases and ensure all applicant documents pertaining to pre-CAS and CAS issuance are systematically filed and consistently labelled in accordance with audit responsibilities.
5. Respond to e-mails, telephone calls and assist with face-to-face enquiries in connection with UKVI compliance duties up until the student enrols.
6. Support the Admissions team by cascading information to help advise applicants regarding their Student Route supporting documentation and provide basic immigration advice.
7. Attend compliance training sessions.
8. To participate in international students’ enrolment and induction programmes.
Qualificationsn/a
SkillsPerson specification / Selection criteria
A. Experience of working in a higher education institution, preferably including experience of UKVI / Student Visa Route or Home Office processes.
B. Excellent oral and written communication skills.
C. Excellent attention to detail and a high degree of accuracy.
D. Experience of working with international students.
E. Experience of the application of information technology in an administrative setting, including word and data processing skills and experience of using a multi-user computerised record system.
F. The capacity both to contribute to a team and to use own initiative.
G. The ability to operate flexibly and adapt to changes positively
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