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HR Assistant

£29,893 - £29,893
 

Job Description

To work as part of either the Recruitment or the HR Operations Services Team to provide a quality, timely, customer focused HR recruitment/contractual administration/transactional service to key stakeholders, job applicants and customers throughout the Queen Mary community.

To assist with a range of administrative support appropriate to the grade and as required within the HR team, by managers and employees, abiding by all HR policies and procedures and making sure key associated tasks are delivered, including maintenance of records.

To operate as an effective and flexible member of the HR team, supporting the work of the department in the delivery of an effective HR service to line managers, staff and prospective job applicants.

Main duties and responsibilities

0        To provide a high level of customer service to all customers, including staff at the University  and job applicants

0        To support the Recruitment or HR Operations function to help provide high quality HR administrative support. Duties will include:

o        Recruitment administration

o        Asylum & Immigration Documentation checks for New Starters/Re-Joiners/Lifecycle of Employee/ Extensions/Annual Right to Work checks

o        General HR administration

o        Administration of employment administration

o        ResourceLink/Payroll updates

o        Administration support providing letters for grading of posts

o        Probation administration

o        Administration of Parental Leave

o        Termination of employment (all categories)

o        Upkeep of electronically stored personal records

o        Compliance with Data Protection Legislation

0        To provide accurate and timely information to members of staff in the wider University.

0        To apply a good working knowledge of administrative processes to answer queries and resolve problems from colleagues and external customers.

0        To manage own workload allocated by the Recruitment or HR Operations Team Leader ensuring that all queries are dealt with in a timely, accurate manner, escalating complex problems to the relevant senior colleague as required.

0        To input and make revisions to electronic systems and produce contractual and other documentation within defined quality standards and service level agreements.

0        To follow published procedures and work instructions where supplied, using appropriate judgement as to when to escalate an unusual enquiry to the Recruitment or Employment Administration Services Team Leader.

0        To ensure that all written documentation e.g., e-mail, letters, contracts are accurate and contains the correct information.

0        To work across the wider Recruitment and HR Operations Team, in response to peaks and troughs of business activity and to provide additional HR administrative support for seasonal activities such as e.g., the processing of Student Ambassador, Demonstrator, Teaching Assistant and Teaching Fellow and other short term engagements.

0        To provide information and guidance on administrative processes to any new members of staff in the department.

0        Ensure that electronic filing is carried out promptly, securely and accurately.

0        To maintain confidentiality in all matters, adhering to Data Protection legislation at all times.



Qualifications

A minimum of three GCSE?s grades A-C including Mathematics and English or Equivalent



Skills

Relevant administrative experience with the demonstrable ability to work on own initiative and take ownership of allocated activities

Previous experience of working within a Human Resources environment

Previous experience of working with HR systems, and experience of using ResourceLink would be a distinct advantage

Experience of working in a large and complex organisation

Excellent IT skills and knowledge of Microsoft Office Packages specifically Word, Excel, and Teams

Good written and oral communication skills and numeracy skills

Strong customer service skills

The ability to manage conflicting priorities and work well under pressure

Demonstrable team working ethic and skills

A keen interest in Human Resources and an awareness of and/or willingness to learn about relevant employment legislation

Able to draft written correspondence, including contractual correspondence and emails, to a good standard

Ability to present information clearly and concisely using Microsoft Office packages

Able to deal sensitively with confidential information

Good interpersonal skills

Organised, methodical and accurate with excellent attention to detail

Demonstrable focus on continuous improvement

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THIS ROLE IS NOT SUITABLE FOR CURRENT STUDENTS. Please note that start dates are prospective and subject to change depending on recruitment timeline. 

 

To provide a high level of service to both internal and external customers dealing with a wide range of post-award administration duties. To monitor income and expenditure transactions in order to achieve accuracy of data paramount to providing accurate management information to departments and senior officers. To produce invoices and claims in a timely manner to a wide variety of Research sponsors e.g. Charities, Industry, Government and Research Councils to meet pre-determined deadlines to avoid financial sanctions.

To carry out responsibilities with due regard to the College?s Equal Opportunities & Health & Safety Policies. 

To undertake any other duties as may be reasonable expected by the line manager of Head of Department. 

 

Main duties and responsibilities

 

  • To support the Financial Compliance & Management Officers with the daily running of the section, ensuring that an efficient service to both internal and external customers is maintained. Duties will involve a diverse range of activities dealing with specific sponsor types e.g. Charities, Research Councils, Industry and Government Offices. 
  • The preparation of claims and invoices in a frequency determined by the sponsor, ensuring accuracy of information and reconciling the total value of the claim to the general ledger and making any necessary adjustments in agreement with other central service sections and academic departments. 
  • Responsible for ensuring the daily milestone tasks are completed on Worktribe in order of priority to meet the needs of the sponsor. The efficient timing of invoice and claim submissions is essential to facilitate the College?s cash flow.
  • The continuous process of checking the information held in Agresso in order to ensure the accuracy of the data produced, for both routine and management information reports which are regularly presented to academics, Heads of Department, Senior Officers, and the relevant committees.
  • To produce routine reports as required, from the general ledger and PCB modules in Agresso, for data analysis and the compilation of information to meet departmental and external sponsor requirements.
  • Responsible for dealing with customer enquiries to the Helpdesk promptly to ensure a quick response time and efficient levels of service.
  • To initiate and enter journals onto Agresso relating to internal expenditure transfers and salary re-charges, paying careful attention to accuracy to avoid the misrepresentation of data. 
  • To work closely with the Finance Department to ensure accuracy of research grant expenditure and liaison with the Credit Control Section to assist with the collection of income on research grants and contracts.
  • Ensuring that regular budget/expenditure reports are sent to departments in a timely manner. Monitoring budget control and alerting the relevant departmental administrators and grant holders to significant variances for appropriate action.
  • Maintaining document repository on Worktribe to satisfy both internal and external audit requirements, liaising with departments where necessary to complete this process

 



Qualifications

GCE or equivalent in Maths and English



Skills
AAT or relevant experience
Experience/Knowledge
Knowledge of good accountancy practice
Excellent written and oral communication skills
Solid account office experience
Numerate skills to appropriate level
Knowledge of computerised finance systems
Experience of excel and word
Experience of working with all levels of staff including senior officers
Skills/Abilities
Ability to work under pressure and to meet predetermined deadlines
Ability to work on own initiative in a challenging environment
Ability to liaise credibly and articulately with colleagues at all levels including Sponsors, Funders and Sr. Management.
Ability to build and maintain close working relationships with other administration offices and departmental Research Manager, including Human Resources, Procurement, finance and service departments within QMUL and Barts Health NHS Trust
Other
Flexible and professional approach to work
*The ability to meet UK ?right to work? requirements.

COMPASS-MS Therapist



Qualifications

MSc in Health Psychology



Skills

Experience in CBT therapy

Library Student Ambassadors - six roles available to work 15 hours between February and June 2025 

We are looking for enthusiastic and motivated students - at all levels- to become Library Student Ambassadors to help improve the student experience in the Library. We want to increase the student voice and focus on library developments and improvements that are most important to students.  We need you to tell us!

Library Student Ambassadors will be actively involved in a number of library projects, take part in user experience research or focus groups, attend some Library Working Group meeting, and take forward suggestions for improving and developing library services and help promote library services and resources.

The hours will be worked between 9am and 5pm Monday to Friday and we will try to be flexible around your studies and other commitments.  Some weeks it will be 2 or 3 hours and other weeks, no hours - making a total of 15 hours worked between Feb and June 2025



Qualifications

Current London Met student 



Skills

Excellent communication skills in order to act as a sounding board for ideas, talk to other students, and give suggestions for improvements in Library Services and Special Collections

How to apply - PLEASE send letter of interest

Email Laura Simmons (l.simmons@londonmet.ac.uk), Head of Library Operations, with heading LIBRARY STUDENT AMBASSADOR detailing your course and School and what year you are in and no more than 300 words outlining why you think you would make a good Library Student Ambassador in terms of your skills and interests and a suggestion of one thing you would like to see improved or developed in the library either online or in the physical library.  Thank you!

 

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