Purpose of the Post:
To work with the Fees & Bursaries Team to ensure the University completes data entry and fee building as quickly as possible.
To grasp the concept of what we are trying to achieve in enrolling and re-enrolling students, gathering data to inform funding returns and update student records in a timely and accurate manner
To familiarise and understand, in a short period, relevant policies and procedures and communicate this information in the training of Data Entry Clerks.
To supervise the team of Data Entry Clerks.
Main Activities and Responsibilities:
To provide training to Data Entry Clerks (DECs) relating to data entry
To manage and monitor the work of Data Entry Clerks (DECs) in completion of their tasks
To record DECS start and finish times and to approve timesheets for payment of DECs salary
To receive, record and batch enrolment and reenrolment records for processing by DECs
To manage workflow relating to the processing enrolment and reenrolment records to the DECs
To be available to answer queries raised by the DECs
To check all new enrolment and reenrolment records are accurately and fully completed by the DECs
To ensure students are registered on the correct course/programmes
To ensure the correct data is entered in all required fields to inform our statistical returns
To ensure all tuition fees are built with relevant discounts applied
To utilise existing data to update certain fee records (Apprentice Spreadsheets for reenrolment fee builds, Issues list notes to apply waivers & discounts, Research Studentship notes to apply Research Waivers etc)
Work with the Fees & Bursaries Information Support Officer to resolve IT systems issues (with ICT/Registry/Finance) and to ensure staff have full access to all systems and facilities.
QualificationsNot applicable
SkillsSelection Criteria:
Qualifications:
- A good standard of education
Experience / Knowledge
- Previous administrative experience in financial or student administration in higher education.
- Experience of data entry with an ability to multi-task and maintain accurate records
- Experience of leadership, team building, staff management and staff training.
- Experience of using and maintaining databases (student records databases preferred but not essential) & finance systems, together with an excellent level of knowledge of Microsoft Word and Excel.
Competencies:
Teamwork ? Show an understanding of how good team works together and build and maintain an environment of co-operation and trust within the team.
Communication ? Excellent communications skills with a high standard of English and be able to communicate clearly and effectively with a range of staff and provide information, in various formats, to a variety of audiences.
Initiative - Be willing to go beyond the normal constraints, work flexibly and apply lateral thinking approaches to problem solving.
Equal Opportunities ? Be able to demonstrate an understanding of equality and diversity and to show an understanding of issues relating to equal opportunity and its practical application in the work environment.
You can also use your social account to sign in. First you need to:
Accept Terms & Conditions and Privacy Policy.