Assistant Finance Administrator - REQ8051

Job Description



School/Department:          Student Operations


Job Title/Grade:                   Assistant Finance Administrator – Grade 4     


Reporting to:                       Team Leader/Programme Manager


Purpose of the post            To provide a quality administration service to students and staff as required within Student Operations. The post holder will be responsible for administration related to health, student travel and dual accommodation expense (TDAE) claims in accordance with the NHSBSA claims process and internal LSBU process, as well as providing other finance administration support related to the collation of tuition fee and placement invoicing details. The post holder will be a key point of contact between students, internal and external stakeholders, therefore a professional and discreet level of conduct and service will be expected at all times. A considerate and flexible approach to work will be expected as well as the provision of support and assistance to the Administration Team Leader and fellow Student Administration colleagues



  1. Triage and undertake checks of health student NHS Travel & Dual Accommodation Expense claims and evidence and take forward any queries

  2. Provide student claim details to the NHSBSA when claims are approved

  3. Maintain accurate records of student TDAE claim submissions and provision of claim details sent to the NHSBSA

  4. Act as first point of contact in relation to student TDAE claims

  5. Maintain and update Frequently Asked Questions in relation to TDAE claims on Salesforce

  6. Collate details of CPPD student tuition fee invoices and liaise with LSBU’s central finance team re invoicing requirements

  7. Assist with the collation of Social Work student placement invoicing information

  8. To understand University financial and HR policies and procedures and apply them whilst carrying out daily tasks

  9. To deal with student and staff queries in a timely, calm, sensitive, focussed way seeking resolution, where possible, or escalation where applicable

  10. Assist in the provision of services to students and staff, rotating jobs tasks and activities as appropriate

  11. Any other duties as may be reasonably expected, consistent with the grade of the post



Degree or equivalent work experience, preferably in the higher education sector. (E)



 Essential (E) Desirable (D)    


  1. Degree or equivalent work experience, preferably in the higher education sector. (E)

  2. Demonstrable experience of work within finance/admin environment. (E)

  3. Excellent communication skills, with the ability to clearly explain and convey information and ideas in verbal and written form. (E)

  4. Able to deal sensitively with enquiries from a diverse range of individuals and de-escalate and manage potentially difficult or conflict situations calmly and with confidence. (E)

  5. Ability to use initiative and to work in a team and/or independently. (E)

  6. A meticulous approach and attention to detail. (E)

  7. Ability to collaborate and exchange/disseminate information effectively with colleagues at all levels with both internal and external stakeholders. (E)

  8. Ability to cope with tight scheduled in a calm and effective manner (E)

  9. Excellent IT skills with experience of using word processing, databases, spreadsheets (E)

  10. Able to demonstrate an understanding of, and commitment to, equality and diversity, and its practical application (E)


Exam Invigilation Supervisor

Grade 6 - £18.34 p/h


We are hiring for a temporary Exam Invigilation Supervisor for the January 2023 period at London South Bank University. 

The dates of the exams are 09/01/2023 - 20/01/2023 and this placement will run from 19th Dec 2022 to 20th Jan 2023.


Main purpose of the job

  • To manage the invigilation timetabling process and ensure the exam period runs smoothly


Main duties

  • To coordinate and oversee the timetabling of the invigilators, checking their availability and scheduling them for multiple exams, across the two-week period in Jan 2023

  • To ensure registers are printed and distributed to relevant university staff and all invigilators in a timely manner

  • To meet and greet exam invigilators during the exam period, and escort to exam rooms


Not applicable.


Person specification and skills


  • Ability to manage complex exam timetables  

  • Ability to work to deadlines and to cope with tight schedules in a calm and efficient manner

  • Excellent coordination and time-management skills

  • Highly effective interpersonal and communication skills including oral, written/literacy, numeracy, and presentation skills.

  • Good knowledge of word processing, databases and spreadsheets

An exciting opportunity exists for a MA or PhD student assistant to work within the Centre for Primary Health and Social Care at the Schools of Social Sciences and Professions at London Metropolitan University.

The successful candidate will work with Professor Yolanda Eraso, Director of the Research Centre on key tasks to support the work of the centre, including: liaising with centre members, promoting the centre?s events through Eventbrite and social media, gathering information on funding bids of interest to centre members, providing support for the organisation of events.

Students enrolled on PhD programme or PhD holders
Students enrolled on MA programme or MA holders

Excellent communication skills
IT skills to manage Weblearn, Eventbrite page and social media
Social media communication skills (Twitter, Facebook)
Funding/grants search skills



School/Department: Technical Support Services        


Job Title/Grade:     Newsroom Technician G5              


Reporting to:         Technical Service Manager      



Purpose of the post



Elephant Studios at LSBU represents a multi-million investment by the University to create an industry-ready media facility that will ensure graduates have the best possible experience and employment outcomes in a fast changing media landscape.



The post holder will be responsible for ensuring the smooth running of all activities in the newsroom and radio studios and associated areas in the Elephant Studios @ LSBU facilities. The post holder will carry out the day-to-day preparation, operations, maintenance, and booking of the designated specialist spaces, as well as the support for the academic courses, research and enterprise projects. The post holder will provide professional expertise in the areas of newsroom operations, to provide guidance and advice as well as contribute to the delivery of academic activities in the specialist areas. This may include inductions, technical demonstrations including camera and lighting techniques, or other related processes. The post holder will be the first port of call for student and staff support and will be working closely with academic staff on live broadcast events.





  1. To work as part of the technical team to provide high quality technical support and demonstrations in relation to teaching, research and enterprise within the designated curriculum area.

  2. Present and demonstrate technologies, processes, software and/or associated equipment to individuals or groups of students, staff and other identified stakeholders as required.

  3. Undertake the preparation of the newsroom facilities including radio studios for classes and projects, making sure that they are safe, supplied and maintained. Manage the designated studios bookings via our online booking system.


  1. Work closely with, and be able to deputise for the technical team colleagues, including rota duty covering evening support hours across the facility. Occasional overtime may be required at busy periods of the year including shows and events.


  1. Provide expert advice related to the procurement, use and implementation of the associated technologies, including testing and evaluation of systems or relevant software.

  2. Responsible for the maintenance of all specialist equipment in the designated area/s, providing installation and hardware support where appropriate or liaising with external partners as required ensuring that the systems remain operational.

  3. To act as health and safety representative for activities taking place within the designated spaces ensuring that the facilities are fully compliant with all health and safety regulations. Carry out risk assessments and keep appropriate records.

  4. Maintain, develop and broaden expertise with his/her own knowledge of processes, systems and procedures associated with the area evaluating and implement new technical advances, innovations in hardware, software or processes in line with professional practice.

  5. Undertake other temporary duties commensurate with the level of the role, as agreed through the appropriate line management structure with the Studios Manager to meet the requirements of the department.


It is expected that the post holder will not take annual leave during key points in the academic calendar.  The post holder will be required to work flexibly due to the nature of the work in this curriculum area.


Not applicable




D = Desirable, E = Essential


  1. Professional experience in a relevant area (E). Practical Knowledge of and experience of live newsroom environments (E) including Newsroom Systems (D), practical knowledge of a range of relevant media hardware such as radio microphones, in-ear monitors and studio cameras (E) Practical knowledge of basic TV studio lighting and techniques (E), practical knowledge of broadcast equipment such as the NewTek TC1  Tricaster or other, vision mixers, sound mixers, remote camera systems and on-screen graphics (E) Knowledge of studio communications such as skype boxes, video streaming (D.) Practical knowledge of live radio studio environment (D) with Broadcast systems such as Synergy, Burli,  Ross Inception or similar (E).

  2. ICT Skills: To be committed to and have experience of using applications associated with Media ICT in both bespoke and networked environments (E). Knowledge of media distribution systems (D). Some practical knowledge of a range of relevant media applications such as Adobe premiere, After Effects, DaVinci resolve, as well as file transfer systems (D).

  3. Proven ability in providing excellent technical support and technical demonstrations in either a higher education or professional environment (E).


  1. Operational experience of Health and Safety Issues (E) and practical application of Health and Safety Measures and risk management (E).

  2. Excellent organisational, administrative and technical skills, be able to: use initiative, plan, prioritise and organise own varied workload, and potentially those of others, in a timely manner (E), to approach challenges/problems in a flexible, creative and proactive way (E). An ability to successfully undertake the projects (E). Ability to identify own training needs. (E).

  3. Highly effective interpersonal and communication skills including both oral, written and presentation skills (E).

  4. Able to demonstrate a commitment to continued learning, the willingness and ability to learn new skills in order to carry out the duties of the role, in a continuously evolving environment (E).

  5. To be able to demonstrate good customer service skills (E) and to a commitment to the provision of a quality service to both staff and students within the School of Arts and Creative Industries (and elsewhere within the University) and to external stakeholders (E).

  6. Able to demonstrate an understanding of, and commitment to, equality and diversity, and its practical application (E).