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Junior Communication Manager
Job Description
SSTP Junior Communication Manager Job Role
Job description
The Student Success Transformation Programme (SSTP) will be an ambitious programme of work designed to transform the educational provision and overall student experience at King’s College London. The programme is in its early stages of scoping and design, but aims to deliver significant change, working with our education community to address areas of potential improvement as identified by students and staff. It recognises the vital importance of enabling a thriving staff community who can in turn provide an excellent experience for our students during their time at King’s.
Working closely with the Service Team within the Strategic Programmes Office, the Junior Communications Manager role is to manage and maintain the communication plan for the portfolio. This will involve coming up with content proposals, creating collateral and writing updates on the SSTP, in order to keep stakeholders informed and engaged. Dependent on the programme requirements at the time, the role holder will be responsible for creating a wide variety of content using a range of formats to upload to the SSTP Sharepoint site, writing content for posts to be displayed on Viva Engage (Yammer), blogs and university-wide platforms such as the newsletter. Maintenance of these channels and analysing engagement will be an integral part of the role, in addition to the creation of the content itself.
The role holder will work in close collaboration with the Communications Project Manager and should expect to work reactively and autonomously at times, while also taking responsibility for the overall execution of the established communications plan. Brand and style guidelines will need to be followed across all forms of communication, however, there is room for creativity in this role with regard to design and delivery format of content.
Responsibilities
- Create SSTP “stories”: produce clear and engaging copy based on programme updates, maintaining the university’s brand guidelines, tone of voice and house style.
- Liaise with external agencies to develop and implement specific SSTP branding; create a programme brand and style guidelines in accordance with this, for use by wider team.
- In addition to written content, create videos, GIFs and posters to supplement the SSTP brand.
- Build positive working relationships with the Service Team (responsible for Change Management) and the SSTP’s key stakeholders in order to understand and absorb the essence of the SSTP and create relevant, fully aligned content.
- Develop and maintain the SSTP Sharepoint site.
- Post content to a range of channels in order to maximise reach, e.g. Sharepoint, Viva Engage (formerly Yammer), blog, etc. and manage any engagement responses we may receive.
- Independently manage and maintain the pace/regularity of updates, based on user engagement experience in similar or comparable roles.
- Evaluate and report on communications and engagement – the role holder will be expected to implement ways of measuring engagement rates, to escalate concerns and proactively work to maintain/increase engagement where appropriate.
- Share best practice and methodology with the SSTP Service Team for future use.
Qualifications
See above
Skills
Person specification
While direct experience in a comparable role would be highly useful for this position, we would like to hear from any candidates with relevant experience. The key focus is on successful change communications: the ability to create engaging and often persuasive content to keep stakeholders interested and informed in a long-term project.
Experience and understanding of the Higher Education environment would be an advantage. The successful candidate should also have demonstrable fluency in a range of communication channels and IT software, such as Teams, social media, website content management systems and Sharepoint. A background in working with stakeholders at all levels of an organisation would also be an advantage.
Essential criteria
- Degree level qualification or equivalent experience.
- Experience of producing copy for a variety of audiences/stakeholders within an organisation and using design software such as Canva to create engaging visual content.
- Excellent writing skills, including the ability to absorb and transform factual information into newsworthy updates, often at short notice.
- Ability to communicate efficiently and effectively with a range of stakeholders, including very senior colleagues.
- Ability to develop and roll out effective communication strategies and plans.
- Excellent IT skills; proficient in online and web-based communication platforms such as CMSs and Microsoft 365 – specifically Sharepoint.
- A high level of attention to detail, with the ability to edit and proofread copy accurately and without supervision.
- Ability to evaluate impact of communication engagement work and compile analyses and reports.
- Understanding of what constitutes impactful change communications.
- Strong time-management skills and a proven ability to deliver to tight, and sometimes conflicting, deadlines.
Desirable criteria
- Knowledge and understanding of the Higher Education sector.
- A good understanding of change methodologies and frameworks, and/or project management.
- Experience and/or knowledge of producing communications content for multimedia, e.g. short films, podcasts, social media, explainers.
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About the Role
This post will provide technical support for the Flow Cytometry Service at the Barts Cancer Institute(BCI)/WHRI.
The post-holder will be responsible for day-to-day operation, maintenance and quality control of cell-sorters/analysers and provide users support at all levels. A collaborative approach is essential to cover duties during colleagues' absences or high-demand periods.
Prior knowledge and hands-on experience with BDFACSAria sorters and analysers, along with a strong understanding of Diva software and multicolour Flow Cytometry principles, are essential. Additional training can be provided if needed.
About You
You should have a relevant BSc or equivalent, with a strong background in cancer cell biology or immunology, along with the ability to design, conduct, and analyse complex flow cytometry-based cell assays. Knowledge of PBMC preparation, cell, and tissue culture is desirable. The ideal candidate will be detail oriented, motivated to learn, capable of working both independently and as part of a team, with strong organizational skills, effective communication, and a focus on customer service. Prior experience in a flow cytometry core lab is highly desirable.
About the Institute
BCI is a Cancer Research UK Centre of Excellence whose work aims to transform the lives of those with/at risk of cancer through laboratory-based innovative research, in patients and populations. BCI is internationally renowned in many areas of cancer research. It combines ground-breaking basic research with the expertise of clinicians and scientists from the Centre for Experimental Cancer Medicine and the Barts NHS Trust to achieve improvements in cancer patient care. BCI is also a partner in the CRUK City of London Major Centre, which is a Centre of Excellence in Biotherapeutics. It?s one of six institutes within The School of Medicine and Dentistry.
Further information on the responsibilities will be provided upon shortlisting.
Qualifications
BSc or equivalent in relevant subject
Skills
EXPERIENCE
- Experience in the operation of flow cytometers
- Experience in cell sorting
- Experience in other biochemical techniques
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- Experience of working in a biomedical research laboratory
- Experience with computer software relevant to laboratory research, data presentation and statistical evaluation of results
- Knowledge of the principles of flow cytometry
- Experience of working in a core service laboratory (Desirable)
- Experience in multiparameter (>10) cell sorting and cytometric analysis, on a variety of cytometers
- Experience with Liquid and Imaging mass cytometry (Desirable)
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- Experience with Spectral Flow cytometry (Desirable)
- Knowledge of flow cytometry analysis software
SKILLS
- Ability to follow written and oral instructions
- Ability to maintain accurate and up to date records
- Understanding of the research process
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- Computer literacy
- Evidence of good team-working
- Good communication skills
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- Flexible and co-operative
- Self-motivated and hardworking
- Willingness to work flexibly in order to achieve project demands
- Willingness to learn new skills
- *The ability to meet UK ?right to work? requirements.
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