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Junior Communication Manager
Job Description
SSTP Junior Communication Manager Job Role
Job description
The Student Success Transformation Programme (SSTP) will be an ambitious programme of work designed to transform the educational provision and overall student experience at King’s College London. The programme is in its early stages of scoping and design, but aims to deliver significant change, working with our education community to address areas of potential improvement as identified by students and staff. It recognises the vital importance of enabling a thriving staff community who can in turn provide an excellent experience for our students during their time at King’s.
Working closely with the Service Team within the Strategic Programmes Office, the Junior Communications Manager role is to manage and maintain the communication plan for the portfolio. This will involve coming up with content proposals, creating collateral and writing updates on the SSTP, in order to keep stakeholders informed and engaged. Dependent on the programme requirements at the time, the role holder will be responsible for creating a wide variety of content using a range of formats to upload to the SSTP Sharepoint site, writing content for posts to be displayed on Viva Engage (Yammer), blogs and university-wide platforms such as the newsletter. Maintenance of these channels and analysing engagement will be an integral part of the role, in addition to the creation of the content itself.
The role holder will work in close collaboration with the Communications Project Manager and should expect to work reactively and autonomously at times, while also taking responsibility for the overall execution of the established communications plan. Brand and style guidelines will need to be followed across all forms of communication, however, there is room for creativity in this role with regard to design and delivery format of content.
Responsibilities
- Create SSTP “stories”: produce clear and engaging copy based on programme updates, maintaining the university’s brand guidelines, tone of voice and house style.
- Liaise with external agencies to develop and implement specific SSTP branding; create a programme brand and style guidelines in accordance with this, for use by wider team.
- In addition to written content, create videos, GIFs and posters to supplement the SSTP brand.
- Build positive working relationships with the Service Team (responsible for Change Management) and the SSTP’s key stakeholders in order to understand and absorb the essence of the SSTP and create relevant, fully aligned content.
- Develop and maintain the SSTP Sharepoint site.
- Post content to a range of channels in order to maximise reach, e.g. Sharepoint, Viva Engage (formerly Yammer), blog, etc. and manage any engagement responses we may receive.
- Independently manage and maintain the pace/regularity of updates, based on user engagement experience in similar or comparable roles.
- Evaluate and report on communications and engagement – the role holder will be expected to implement ways of measuring engagement rates, to escalate concerns and proactively work to maintain/increase engagement where appropriate.
- Share best practice and methodology with the SSTP Service Team for future use.
Qualifications
See above
Skills
Person specification
While direct experience in a comparable role would be highly useful for this position, we would like to hear from any candidates with relevant experience. The key focus is on successful change communications: the ability to create engaging and often persuasive content to keep stakeholders interested and informed in a long-term project.
Experience and understanding of the Higher Education environment would be an advantage. The successful candidate should also have demonstrable fluency in a range of communication channels and IT software, such as Teams, social media, website content management systems and Sharepoint. A background in working with stakeholders at all levels of an organisation would also be an advantage.
Essential criteria
- Degree level qualification or equivalent experience.
- Experience of producing copy for a variety of audiences/stakeholders within an organisation and using design software such as Canva to create engaging visual content.
- Excellent writing skills, including the ability to absorb and transform factual information into newsworthy updates, often at short notice.
- Ability to communicate efficiently and effectively with a range of stakeholders, including very senior colleagues.
- Ability to develop and roll out effective communication strategies and plans.
- Excellent IT skills; proficient in online and web-based communication platforms such as CMSs and Microsoft 365 – specifically Sharepoint.
- A high level of attention to detail, with the ability to edit and proofread copy accurately and without supervision.
- Ability to evaluate impact of communication engagement work and compile analyses and reports.
- Understanding of what constitutes impactful change communications.
- Strong time-management skills and a proven ability to deliver to tight, and sometimes conflicting, deadlines.
Desirable criteria
- Knowledge and understanding of the Higher Education sector.
- A good understanding of change methodologies and frameworks, and/or project management.
- Experience and/or knowledge of producing communications content for multimedia, e.g. short films, podcasts, social media, explainers.
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The KCL Global Cultures Institute seeks a Research Assistant to work on the Hussein Shariffe Unhoused Archive project. This digital archiving and transnational outreach project focuses on the Sudanese artist-filmmaker Hussein Shariffe. It explores how research on audiovisual archives that are born in conditions of exile, migration and diaspora enables new thinking on questions of postcolonial restitution, repatriation and reparation. The RA role involves support with completion of a digital archive of Hussein Shariffe’s papers, and administrative support for a hybrid workshop series based in London and Cairo. The workshop series begins in January 2024, and explores methods and approaches for restitution and reparation. The RA will report to the Project PI, Erica Carter, and liaise with a working group that includes colleagues in the UK, Ireland, Germany and the MENA region.
Qualifications
You must be either a PGR student or postdoc.
Skills
The RA will need to be a postgraduate student or postdoc with native or near-native Arabic language competence; basic knowledge of document capture, scanning, spreadsheets and similar digital tools; good organisational and communication skills; some awareness of issues in postcolonial cultural history and/or heritage. Knowledge of issues in film history and audiovisual heritage is desirable but not essential.
Pay is normally £20.02/hour but rates are graded according to qualifications.
The role is to work across a range of projects related to mental health policy research.
Qualifications
PhD in a mental health field
Skills
Key Objectives:
• To coordinate delivery of the project objectives and facilitate effective communication and collaboration between stakeholders.
• To conduct systematic reviews.
• To conduct semi-structured interviews
• To establish and maintain good working relationships with multiple stakeholders.
• Conduct quantitative and qualitative analysis and lead on the interpretation of results.
• To assist and/or lead writing up of project reports and papers for publication in collaboration with other team members.
• To present project progress and results at internal/external meetings/seminars/conferences.
• To ensure project documentation is organised and maintained to a good standard.
• To ensure ethics and governance standards are adhered to.
Communication & Networking:
• Communicate and collaborative effectively with team members and stakeholders.
• Establish and maintain good working relationships with clinical services.
• Collaborate with others in writing for publication.
• Present to a wide range of audiences at seminars, conferences and meetings.
• Alert to needs of service users and sensitive working within mental health settings.
Decision Making, Planning and Problem Solving:
• Contribute to the planning of research proposals and papers for publication.
• Contribute to collaborative decision making with colleagues.
• Prioritise and manage own workload to meet deadlines.
• Attend and contribute to departmental meetings and seminars.
Team Work:
• Form excellent working relations with stakeholders and colleagues at all levels.
• Collaborate with team members on data analysis and writing for publication.
• Attend and contribute to team meetings.
• Actively participate as a member of the department, undertaking general tasks to support team activities.
Other:
• We strongly encourage those with lived experience of inpatient mental health settings to apply to this role.
Location: University Hospital Lewisham, Lewisham
All applicants and invigilators for this role must NOT be part of the MBBS course at King’s College London or the Faculty of Life Sciences and Medicine.
How these exams work
OSCEs (Objective Structured Clinical Examinations) assess performance in a simulated clinical environment. Our medical candidates complete a series of timed stations in a circuit. Each station has an examiner who will assesses the candidate’s performance of the clinical scenario inside the station.
The role of an OSCE Invigilator is responsible for ensuring that the exams are conducted in an appropriate manor within the correct time frame. The main part of the role is to supervise students moving in numerical order to the next station.
Once students have completed all stations on the circuit, they return to the student registrations whilst supporting roles prepare for the next round of students.
Locations
This job advertisement is for the following location:
- Location: University Hospital Lewisham, Lewisham
Qualifications
Experience is desirable.
Skills
-
What we ask from you
- Assist with setting up the circuit(s): putting out clipboards, sharp pencils, and rubbers inside each station.
- Assist with the setup of equipment (training will be given for the setting up of props or the resetting of station equipment).
- Direct examiners, patients, simulated patients to the correct stations.
- Be the first response for examiner questions or concerns, raising issues with the lead invigilator or senior examiner.
- Ensure that marksheets and feedback sheets are kept in the correct order.
- Invigilate in a busy exam environment.
- Be vigilant of student malpractice and report any observances immediately to the Lead Invigilator.
Ensure that noise is kept to a minimum on the circuit and that exam conditions are maintained throughout. Provide water for students and examiners during the set break periods. Always observe general politeness and professionality. Be available for the duration of the exam and notify the lead invigilator / KCL staff member if this changes.
Skills Required
Must be available for the full duration of the exam. Punctual. Available for a prompt early start: timings maybe different depending on the location but will generally be between the hours of 07:30 AM - 06:00 PM. Please ensure you are available between these times until we are able to confirm the exact timings. Professional. Observant. Shows initiative. Handles confidential documents responsibly. Available for the full duration of the exam.
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