International Support And Compliance Administrator

£23,302 - £23,302

Job Description

International Support and Compliance is a specialist team based within DVC Academic. The team provides specialist support, advice and guidance for international students and ensures that the University fulfils all of its compliance obligations as Student Sponsor.

International Support and Compliance is looking for an International Support and Compliance Administrator for a full-time,six month position in the team.

Based within the International Student Monitoring function, this role provides support to this branch of the wider International Support and Compliance Team.

Reporting to the Senior International Support and Compliance Officer, the post holder will assist the team by undertaking some Student visa compliance functions such as attendance monitoring and enrolment; supporting basic queries from staff and students, assisting with student experience events as well as other day to day activities.

The post holder will work closely with colleagues from the wider International Support and Compliance team, as well as Academic Services, Academic Schools, Finance and Student Services teams.

All training will be provided in post.

Due to the required working hours, the successful candidate will ideally be a graduate and must have the ability to work full time in the UK for the entire period of the appointment..

Key Areas:

1. Undertake/assist with Student visa student attendance monitoring in line with University procedures, ensuring that all registers/records have been completed.

2. Participate in enrolment helping ensure that all international students enrolled at the University have the right to study in the UK and support follow-up student record audits

3. Assist with the induction, social programme and support of Student visa students

4. Respond to basic level queries from students and staff via email, telephone and in person

Main duties and responsibilities:

The postholder will: .

  • Participate in the enrolment for international students – Student visa holders and other students under immigration control. Ensure that the immigration status of all international students subject to immigration control has been checked and only those eligible to study are enrolled, referring students with pending visa applications or irregular leave are referred to the International Support and Compliance Officer for approval.

  • Assist with the provision of the international induction, if required, and facilitate the social events programme.

  • Respond to basic queries from students and staff by email, telephone and in person, signposting where required.

  • Undertake/assist with the weekly attendance monitoring of all Student visa holders promptly and within the agreed time frames, ensuring that all attendance records/registers are complete, including timesheets for placement students. Contacting and interviewing students at risk of withdrawal and retaining evidence of authorised absence as per University procedures.

  • Escalate to the Senior International Support and Compliance officer any students who are at risk/ have missed four weeks of attendance unauthorised so necessary reporting can be completed.

  • Assist with audits and checks of the academic records of Student visa holders to ensure that they have a full programme of study and that current visa and passport information is held on file.

  • Ensure all international students have current contact information.

  • Act as an additional first port of call for international students with queries, liaising and referring to colleagues or other departments as appropriate.


First degree


Experience: Previous experience dealing with students, especially international students, would be an advantage, but not required

Skills: Good communication (written and verbal), good organisation skills, high attention to detail, ability to follow instructions/processes, MS Office (Excel and Word); SITS knowledge an advantage but not essential

No prior knowledge required of Student visa regulations

All training to be provided



This post will be based in the Immunology Group headed by Dr Yun Ma at the Institute of Liver Studies (ILS) at the King’s College Hospital and King’s College London, Denmark Hill campus. The post holder will be focused on two related projects: 

1) to assist the Regional Operational Coordinator (ROC) at King’s College Hospital for the project “Success in organ transplantation starts with quality in organ donation” (QUOD) managed by Oxford University. The main task is to process QUOD samples obtained from donors according to the protocol. The samples should be processed on time and then ship to the Oxford University on weekly basis. All the samples should be recorded accurately in the database. In addition, the candidate should attend regularly QUOD meeting and training in order to run QUOD project smoothly and to meet updated requirement. Meanwhile, the candidate should take care of the replenishment of consumables, database correction, incidents reporting, and replying any questions and sorting out any issues requested by QUOD members on daily basis. 

2) to perform liver transplantation related research project entitled: Assessing the effect of Andrographolide (Andro) on fatty liver graft in the setting of ex-situ normothermic machine perfusion: Andro is a botanical compound which has a potent anti-inflammatory property by inhibiting NF-κB, Nrf2 activation and in reducing fat content of liver in animal model. The candidate will collect hepatic mononuclear lymphocytes in liver perfusate and set up cell culture after adding different doses of Andro. Once the explanted fatty liver tissue is available, the immune cells within the liver tissue will be isolated to culture after adding Andro. The effect of Andro on immune cells will be assessed using FACs technique (multiple parameter flow cytometry and advanced flow cytometry data analysis). The co-culture of Andro treated immune cells with primary hepatocytes will be performed. The candidate should also have a strong background in molecular biology techniques (CRISPR/Cas9 editing tools, gene expression, ChIP, etc.), since the impact of Andro on gene expression will be assessed by RNA-seq, ChIP-seq analyses etc.

The candidate will also be involved in the training and supervision of PhD students and undergrade BSc students who are involved in related research projects.

This post is a fixed-term contract with the possibility to further extension, being a part-time post: 10.5 hours per week



  • PhD or equivalent level in Immunology, including transplantation immunology and tumour immunology

  • Expertise in blood processing, liver tissue processing, T cell and B cell immunology in human beings

  • Willingness to work as part of a team, to collaborate and help other colleagues when necessary

  • Excellent verbal and written communication skills


  • Having performed or mastered followng techniques: molecular biology techniques (RNA isolation, gene expression analysis, plasmid isolation, bacterial transformation), multiple parameter flow cytometry experimental setup and analysis

  • Gene silencing and activation on primary Tregs and Teffs cells (shRNA and/or CRISPR/Cas9 editing tools)

  • Statistical analysis of data

We are looking for 3x students with an interest in web design to complete our CMS (content management system) training. You will be paid to complete the online training (4 hours) and attend a workshop (1 hour) where we run through how we build webpages at Queen Mary.

Once you have passed this training, you will be added to a pool of students to which website building jobs can be promoted throughout the year. These jobs will usually be one-off projects where a team at the university would like additional support to edit or build their webpages. We cannot guarantee that any future jobs will come up, but if/when they do you will be the people we recommend they hire.

Working days and times will vary from project to project. At the start of a project, you will be able to discuss your availability with the project lead to ensure you can fit the work around your other commitments.


• GCSE English Language at grade A*-C (or equivalent) - strong writing and editing skills and the ability to draft correspondence are key skills required for the role


• Knowledge of web content best practice - Once trained, role holders will spend the majority of their time building and editing webpage content

• Basic understanding of HTML is desirable

• Strong writing and editing skills with high attention to detail

• Excellent organisation/time-management skills working to strict deadlines

• Ability to use own judgement to make decisions and use own initiative when needed

We are looking for a Digital Communications Assistant to work closely with the School Communications Officer and enhance the school's activities on social media. There will be a focus on Twitter and Linkedin, targeting an academic audience, as well as the possibility to work on Instagram with the Student Engagement Officer.

Responsibilities will include:

  • Producing digital content for the ECS Twitter account, including writing engaging copy about our events, news and blogs, and designing relevant visuals. You will also ensure all content is accurate and conforming to King’s style and brand guidelines.

  • Scaling up our use of Linkedin.

  • Developing a social media plan. 

  • Producing a monthly analytics report, monitoring and evaluating the performance of: 

    • ECS website.

    • ECS Twitter.

    • CRESTEM Twitter.

    • ECS Instagram.

    • ECS Linkedin.

    • Newsletter to students.

    • Newsletter to external audiences.


Higher education degree.


We are looking for someone with already some amount of relevant experience, as that will ensure they can work independently early on in the role, and take initiatives (suggesting new types of posts and being willing to think outside the box and trying new things would be an asset). 

  • Experience of using Twitter and Linkedin for professional purposes.

  • Demonstrable experience of tracking and analysing data in support of effective marketing and communications activities.

  • Understanding of Web Content Accessibility Guidelines and SEO.

  • Excellent writing, proofreading and copy-editing skills.

  • Excellent attention to detail.