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Resident Experience Survey Ambassador

£27,144 - £27,144
 

Job Description

A fun opportunity to engage with King's Residences residents and contribute to the feedback collection for the annual Resident Experience Survey (RES). King's Residences are setting up a 6-week roadshow across all twelve sites to encourage students to give feedback on their stay with King's Residences. After completing the survey, students get a chance try their luck with the fortune wheel and other giveaways. Student Ambassadors' role will be to be a friendly face at residence's common areas during the roadshow and motivate residents to submit their survey feedback via a QR code. You will also support with running the giveaway station and actively listen to students' Resi-related concerns with a positive approach, signposting them to the right body of support if needed.



Qualifications

Part of the King's College London Community (Student, Staff, Alumni)



Skills

Support survey feedback collection by encouraging residents to take part in the survey at roadshows.



Engage King's residents with the roadshow activities - giveaways and fortune wheel.



Contribute to the overall high-dynamic energy during roadshow evenings to create a 'buzz' around the campaign period.



Actively listen and empathise with students' concerns whilst promoting positive communication and signposting to the right body of support within KCL services.



Promote a student-centered approach and amplify student voice.



Social/proactive/Engaging with peers.



Listening skills - ability to empathise with residents



Positivity Role model and relatable whilst professional boundaries/diplomatic/discretion.

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MUST BE CURRENTLY ENROLLED AS A QUEEN MARY STUDENT.



Who we are



Situated within IT Services, the Technology Enhanced Learning Team (TELT) provides strategic oversight of e-learning at QM and works to promote, support, and develop technology-enhanced learning across the institution. It is responsible for institution-wide learning applications such as:




  1. QMplus, the online learning environment (based on Moodle and Mahara)

  2. Q-Review lecture capture (based on Echo360)

  3. Turnitin, to assist with similarity detection

  4. Kaltura for media streaming

     



About the post



Main duties:



To deliver engaging and informative TELT inductions to new students during QM’s Welcome Week, 2024/25. This assignment is a total of 27 hours.



We are seeking 8 enthusiastic, confident, and tech-savvy students to join our team as part-time TEL (Technology Enhanced Learning) Student Ambassadors, to work with members of the TEL Team delivering TEL student inductions during Welcome Week, September 2024.



We recently worked with the Faculty of Humanities and Social Sciences (HSS) on a project where a team of Student Digital Champions gathered feedback from their peers and made suggestions on how the student inductions offered by the TEL Team can be improved. Last year we worked with 3 TEL Student Ambassadors to update and develop the TEL student induction programme, based on the feedback gathered from students. Our new improved inductions were well received, and we intend to deliver a similar programme in September 2024.



As a TEL Student Ambassador, you will play a vital role in promoting the effective use of learning technologies to enhance the educational experience of students.



Responsibilities include:




  • Engage new students with our technologies by sharing individual experiences during face-to-face Welcome Week inductions.

  • Deliver student inductions during the Welcome Week, alongside a member of the TEL Team. This includes presenting information, providing demonstrations, and addressing any queries or concerns raised by students.

  • Actively promote the benefits and features of learning applications supported by the TELT, emphasising how these technologies can enhance the learning experience.



Benefits:




  • Valuable experience in public speaking and presentation.

  • Opportunity to represent the student voice in the development of digital learning initiatives.

  • Training provided in the delivery of the TEL induction programme.

  • Opportunity to enhance your CV and develop transferable skills.

  • £13.99 per hour, paid on a weekly basis



Qualifications

Must be a current QMUL student



Skills

  • Currently enrolled as a student at Queen Mary.

  • Passionate about technology enhanced learning and its potential to improve student experience.

  • Strong communication and interpersonal skills.

  • Excellent public speaking and presentation skills, with the ability to engage and connect with diverse audiences.

  • Strong interpersonal skills, with the ability to build rapport and effectively communicate with students and colleagues.

  • Willingness to work collaboratively with other student ambassadors and the TEL Team.

  • Ability to pick up new technologies in short order.



AVAILABILITY - Mandatory:




  • Available to attend online training during week commencing 26th August 2024. (Exact date to be confirmed)

  • Available to attend in-person training on campus during week commencing 2nd September 2024. (Exact dates and times to be confirmed)

  • Available to work during Welcome Week (16th – 20th Sep), Monday to Friday, between the hours of 9-5pm (exact hours to be confirmed)



Event assistant for an SSPP event on 25 June (Tuesday) in The Exchange, Strand campus. Shift timings are 5-8pm BST.



Duties include checking in guests, helping with the roving mic. 



Event details: 'General Election 2024: Manifestos Under The Microscope'.  



In this event on 25 June polling expert Sophie Stowers (King's Policy Institute) will moderate an expert discussion on the proposed policies in their published manifestos. The panel will seek to answer whether what the parties are proposing is feasible, affordable, or evidence-based. The event will cut through some of the noise of the campaign to provide insights into key policy areas including security, the environment, immigration and the economy.



More: https://www.kcl.ac.uk/events/general-election-2024-manifestos-under-the-microscope



Qualifications

Students who have not completed the Right to work check will not be considered.



Skills

Preference to SSPP students. Prior event experience is desirable but not essential. 

The KCLWP Pre-16 Team are looking for a group of ambassadors to support at our annual Family Day on Saturday 13th July 2024. The shift time will run from 08:45am-3:30pm. Family day will take place on the Stand Campus.



If you are selected for this shift, there is a compulsory PAID briefing on Friday 12th July from 2:00pm-3:30pm on the Strand Campus. Please do not apply for this shift unless you can attend this complusory PAID breifing. 



We will be expecting around 200 guests for a fun and informative day filled with academic skills sessions, subject workshops, parent talks, free lunch etc.



Ambassadors will be supporting with:




  • - Registering guests on arrival

  • - Directing guests to the right rooms

  • - Supporting with the pupil sessions/workshops

  • - Leading campus tours

  • - Sharing your experience as a student at King's

  • - Setting up and packing down the event and more...

  • Any confident medic ambassors will also be potential used to lead clinical skills workshops.



This will be a fun shift where you will get to work with many of our Scholars and their families. Lunch will be provided for you on the day.



If you are selceted for this shift, you will be sent a Microscoft form to fill out with some additional details.



Please do not apply for this shift if you are unavailable to attend the compulsory PAID briefing on Friday 12th July from 2:00pm-3:30pm on the Strand. Campus.



Qualifications

N/A



Skills

N/A

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