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Residence Welcome Ambassador

£26,286 - £26,286
 

Job Description

Job Description:



We are looking for King's students or King’s alumni to work in King's residences to lead a team of Welcome Ambassadors with our Resident Managers the September student arrivals. The Senior Welcome Ambassador plays a key role in ensuring the operation leading to, and during the September arrival weekend are run smoothly and successfully. This is a great opportunity if you are interested in welcoming new students and helping them settle down into their new home. It is also a fantastic opportunity to make friends while earning some extra cash!



Please note that you must be a current student or an alumnus who recently graduated to apply. You must have an active KCL email address.



Job title: Residence Welcome Ambassador



Salary: £13.48 per hour



Hours: 8 hours per shift (please state any visa restrictions to work on your application)



Period of work: Various shifts from 1st September – 18th September Compulsory dates: 16th September – 17th September



Location: Flexible – must be able to work in different locations as required, including:



Great Dover Street Apartment, Stamford Street Apartment, Wolfson House, Angel Lane, Atlas, Canada Water, City – Vine Street, Hayloft Point, Julian Markham House, Moonraker Point, Orchard Lisle and Irish Brook, and Vauxhall.



Report to: Resident Experience Assistant, Resident Experience Managers, Residence Manager, staff members on site



Training: Orientation and briefing on your first day



Booking shifts: Must have access to MS Teams for shift allocations and essential information and updates.



Responsibilities include but not limited to:




  • Induct new Welcome Ambassadors to the site and their duties

  • Supervise a team of Welcome Ambassadors to ensure tasks are completed promptly and successfully

  • Delegate tasks to team members

  • Hand out uniform and umbrellas and keep an account of them, organise return of such during the last shift of Welcome Ambassadors

  • Oversee shift change and transition duties to new team on shift

  • Welcome, meet and greet early arrival residents and parents as they arrive to the hall of residence

  • Actively help carrying luggage and boxes for students, as well as other lifting and carrying duties for the residence’s operation as required

  • Redirecting Welcome Ambassadors to other sites where required

  • Work at various locations as required

  • Promoting Move-In Survey via QR Code

  • Carry out Welcome Ambassador duties where necessary



During the arrival weekend (16th September – 17th September)




  • Welcome, meet and greet new residents and parents as they arrive to the hall of residence

  • Actively help carrying luggage and boxes for students, as well as other lifting and carrying duties for residence’s operation as required

  • Answer queries regarding the university and residence, and direct them as appropriate

  • Assist the Residence Managers in organising resources

  • Lead a team of Welcome Ambassadors and work closely with the site team 

  • Promoting Move-In Survey via QR Code

  • Assisting the Residence Team with various other duties as required



Qualifications

Person specification:




  • Must be a current student or a recent graduate

  • Must be available to work the 16th and 17th of September

  • Friendly, eager to help new students, and with a flexible and positive attitude

  • Excellent customer service skills

  • Excellent communication and interpersonal skills

  • Good time management skills and is able prioritise accordingly

  • A good team player

  • Flexible, adaptable, and can react quickly on the spot

  • Passionate and proud to represent King’s College London



Skills

Experience / Skills Required:




  • Student Ambassador experience preferred

  • Experience living in student accommodation preferred

  • Experience working in Higher Education preferred

  • Experience working in student accommodation desirable

  • Foreign language(s) desirable

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Research assistant to support specific research studies on palliative dementia care, including update of systematic reviews (data extraction, analsyis, reporting and publication), and setup of new national network for dementia care



Duties:

Systematic reviews: data extraction of identified eligible published evidence; update results including tables and figures and narrative reporting; and preparation for publication. One review is being updated on 'Service level interventions to promote quality of life for adults with dementia in the last 1 or 2 years of life,, and their family carers', and 2nd review results reporting and discussion on 'Individual level interventions for physical wellbeing to promote quality of life for adults with dementia in the last 1 or two years of life'. Supporting setup of new ESRC funded national dementia network on inequalities in dementia care. Coordination of meetings with community partners, lived experts and researchers, planning delivery of activities for year 1, and network promotion e.g. website, social media



Location:

Cicely Saunders Institute, Denmark Hill Campus King's College London and remote working




Qualifications



Esstential - BSc in health or social sciences, or relevant area Desirable - MSc in health or social sciences, or relevant area



Skills



Expertise in health or social sciences with relevant BSc, and preferrably MSc. Experience in supporting/conducting systematic reviews using narrative synthesis - data extraction and results reporting Experience of supporting research studies in the health or social sciences Interest in long-term conditions, dementia and/or palliative care, desirable



 

Description:



This is a position intended for a current KCL student in computer science, informatics or applied statistics or similar subject areas. 



The purpose of the role is to contribute to writing a computing application written in Python that is currently under development.  The computer application will provide a graphical interface for applying topic modelling and searching for key terms in student dissertation projects.  The end goal is to develop a tool that can provide insights into the content of dissertation projects that students are completing on different degree programmes within the faculty. 



This job will involve attending the KCL Denmark Hill campus in-person two days a week initially - there may be some flexibility to work remotely as the project progresses.  This is a discrete project with an assigned maximum number of hours available in the budget (a total of 98 hours).  There can be some flexibility in when/how these hours are worked. However, hours worked cannot exceed 20 hours in any one week.  It is envisaged that the candidate will work two to three days per week on the project for around 7 weeks.  The successful candidate will work closely with the Project Manager, Dr Samuel Evans.



The job application process will involve a short interview.



Key responsibilities:




  • To work under the direction of the project manager (Dr Samuel Evans) to generate a working computer application coded in the Python programming language.

  • To contribute to project planning and delivery.

  • To manage administrative duties related to the project.

  • To liaise with project collaborators.



Qualifications

  • Studying for a BSc or MSc in computer science, informatics, applied statistics or a related area.



Skills

The skills and experience required are as follows.



 



ESSENTIAL:




  • Excellent computing skills in Python.

  • Good communication skills.

  • Ability to work independently when required.

  • Good time management and prioritisation skills.



DESIRED:




  • Experience/knowledge of applying topic modelling and natural language processing techniques to text data. 

  • Experience of using the Tkinter Python library.

  • Experience in compiling Python software for cross-platform applications.

  • Experience in using Github.

We can only consider candidates who can begin work on the week commencing the 12th of august. 



Shortlisted candidates will be invited to an assesment day onsite on the week commencing the 22nd of July.



Please note that the end date for this role may change depending on workload. 



Roles and responsibilities 




  • Provide professional and courteous support to students and other callers via telephone, guiding them through the clearing process and addressing their inquiries.

  • Assist applicants with the completion of application forms, ensuring accuracy and compliance with university policies and procedures.

  • Act as a knowledgeable resource, providing information on available courses, admission requirements, and any other relevant details.

  • Maintain accurate and up-to-date records of interactions and application progress.

  • Collaborate with the admissions team to ensure a smooth and efficient clearing process.

  • Handle confidential information in a secure and responsible manner.

  • Support admissions officers on ad-hoc tasks



Qualifications

Please see above 



Skills

  • Previous experience in a customer service role, demonstrating excellent interpersonal and communication skills.

  • Ability to communicate effectively over the telephone / emails with a clear and professional voice.

  • Strong attention to detail and organizational skills to handle multiple tasks and applications simultaneously.

  • Familiarity with university admissions processes or clearing procedures is a plus.

  • Proficiency in using computer database and software applications relevant to the role.

  • A commitment to providing outstanding service and maintaining a positive and helpful attitude.

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