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Residence Welcome Ambassador

£26,286 - £26,286
 

Job Description

Job Description:



We are looking for King's students or King’s alumni to work in King's residences to lead a team of Welcome Ambassadors with our Resident Managers the September student arrivals. The Senior Welcome Ambassador plays a key role in ensuring the operation leading to, and during the September arrival weekend are run smoothly and successfully. This is a great opportunity if you are interested in welcoming new students and helping them settle down into their new home. It is also a fantastic opportunity to make friends while earning some extra cash!



Please note that you must be a current student or an alumnus who recently graduated to apply. You must have an active KCL email address.



Job title: Residence Welcome Ambassador



Salary: £13.48 per hour



Hours: 8 hours per shift (please state any visa restrictions to work on your application)



Period of work: Various shifts from 1st September – 18th September Compulsory dates: 16th September – 17th September



Location: Flexible – must be able to work in different locations as required, including:



Great Dover Street Apartment, Stamford Street Apartment, Wolfson House, Angel Lane, Atlas, Canada Water, City – Vine Street, Hayloft Point, Julian Markham House, Moonraker Point, Orchard Lisle and Irish Brook, and Vauxhall.



Report to: Resident Experience Assistant, Resident Experience Managers, Residence Manager, staff members on site



Training: Orientation and briefing on your first day



Booking shifts: Must have access to MS Teams for shift allocations and essential information and updates.



Responsibilities include but not limited to:




  • Induct new Welcome Ambassadors to the site and their duties

  • Supervise a team of Welcome Ambassadors to ensure tasks are completed promptly and successfully

  • Delegate tasks to team members

  • Hand out uniform and umbrellas and keep an account of them, organise return of such during the last shift of Welcome Ambassadors

  • Oversee shift change and transition duties to new team on shift

  • Welcome, meet and greet early arrival residents and parents as they arrive to the hall of residence

  • Actively help carrying luggage and boxes for students, as well as other lifting and carrying duties for the residence’s operation as required

  • Redirecting Welcome Ambassadors to other sites where required

  • Work at various locations as required

  • Promoting Move-In Survey via QR Code

  • Carry out Welcome Ambassador duties where necessary



During the arrival weekend (16th September – 17th September)




  • Welcome, meet and greet new residents and parents as they arrive to the hall of residence

  • Actively help carrying luggage and boxes for students, as well as other lifting and carrying duties for residence’s operation as required

  • Answer queries regarding the university and residence, and direct them as appropriate

  • Assist the Residence Managers in organising resources

  • Lead a team of Welcome Ambassadors and work closely with the site team 

  • Promoting Move-In Survey via QR Code

  • Assisting the Residence Team with various other duties as required



Qualifications

Person specification:




  • Must be a current student or a recent graduate

  • Must be available to work the 16th and 17th of September

  • Friendly, eager to help new students, and with a flexible and positive attitude

  • Excellent customer service skills

  • Excellent communication and interpersonal skills

  • Good time management skills and is able prioritise accordingly

  • A good team player

  • Flexible, adaptable, and can react quickly on the spot

  • Passionate and proud to represent King’s College London



Skills

Experience / Skills Required:




  • Student Ambassador experience preferred

  • Experience living in student accommodation preferred

  • Experience working in Higher Education preferred

  • Experience working in student accommodation desirable

  • Foreign language(s) desirable

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We are looking for a highly organised and motivated Clinical Trials Administrator. You will be joining the Quality Team, who are a friendly team of Clinical Research Associates. The main purpose of this role is to:




  • Assist the Quality Team to ensure that all trials sponsored or co-sponsored by the partner organisations are conducted in accordance with the Clinical Trial Regulations and the KHP CTO SOPs.

  • Provide day to day admin and support to the Quality Team to assist Investigators conducting clinical trials sponsored by the partner institutions ensuring they are working to the highest quality standards.

  • Perform File Reviews and conduct archiving of trial documents for the KHP-CTO.

  • Provide logistical, practical and administrative support as required according to KHP-CTO SOPs, prevailing regulations and best research practice.



This is an office-based role at Guy’s Hospital with some regular travel across London to our various sites and campuses.




Qualifications

NA



Skills

  1. Educated to GCSE-level or equivalent

  2. Able to learn and work to SOPs

  3. Strong planning and organisational skills including the ability to prioritise and manage multiple tasks

  4. Excellent interpersonal skills – tactful and able to deal with a wide range of people in an enthusiastic and helpful manner whilst being capable of firmly maintaining policies and regulations.

  5. Problem solving skills – pragmatic and flexible approach whilst maintaining policies and regulations.

  6. Strong computer skills (proficient with MS WORD, Excel and web-based applications).

  7. Experience acquired in administration role(s), preferably in either a pharmaceutical industry or clinical research setting, including specific experience of clinical trial administration.

  8. Excellent verbal and written communication skills with the ability to demonstrate exceptional attention to detail.



 

Research Temp 




Qualifications

N/A



Skills

Research Experience 

The Global Mobility Office (also known as GloMo) is seeking four current King’s students to join us as Peer Advisors for the 2024/25 academic year.  We encourage applications from students from underrepresented and widening participation backgrounds



We are looking for someone friendly, enthusiastic and reliable who has previously studied or worked abroad on a placement facilitated through GloMo (i.e. Summer exchange or a semester/year abroad as part of your degree).  You should have an interest in international education and an awareness of the value of experiencing different cultures.   



This role will involve assisting with the incoming Study Abroad Orientation week in both September and January (welcoming approximately 1000 students across the academic year), as well as other events during the year for both incoming and outgoing students.  You’ll spend two hours per week in the GloMo office working on other administrative tasks and projects, which will vary depending on the office’s needs and your particular skills.  You will also act as an advisor to outgoing students, by talking about your own experiences and challenges whilst studying abroad, and assisting with events such as pre-departure meetings. 



You must be available for the September 2024 (16th – 20th) and January 2025 (8th – 11th) orientation periods to be eligible for this position.  The role will begin from early September 2024 (exact start date can be negotiated, but ideally week commencing 2nd September) and will finish at the end of April 2025. 



Interviews will be held week commencing 12th August via Teams. 



To apply for the position, please apply via this advert and complete our application form online.   If you have any questions about your eligiblity for this role, please contact Sarah Goodyear, Global Mobility Senior Officer (Incoming Students Coordinator) at sarah.goodyear@kcl.ac.uk




Qualifications

N/A



Skills

You must have studied or worked abroad as part of your degree or facilitated by Global Mobility.



Not essential but beneficial:



Administrative experience



Ambassador experience



Customer service experience

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