MME Steward

Queen's University Immigration Support Service (ISS) requires part-time Student Helpers to provide assistance with International Enrolment and Registration 2024.  These posts are available from an anticipated start date of week beginning 09 September 2024 to 11 October 2024. Hours will vary, but we anticipate to be able to offer 8-10 hours per week.

Main duties associated with this post:

Helping to set up a venue near the Student Information Point in One Elmwood to ensure the smooth running of the process. 

Queue management for BRP collection. 

General wayfinding for newly arrived students. 

Providing basic advice to students on the Immigration Document Check process, to prepare them for their appointment. Full training will be provided. 

Answering general queries from students.  

Refer more complex queries to the appropriate member of staff or department. 

Carry out any other duties which are appropriate to the post as may be reasonably requested by the supervisor. 

Registered students at Queen's University Belfast for academic year 2024-25 and for the full period that these posts are available. 

Completed at least one year of study at Queen's University Belfast. 

Will be required to attend mandatory training, date to be confirmed.

Strong organisational and time management skills, with the ability to work independently to meet deadlines and manage multiple tasks concurrently. 

Excellent interpersonal skills and the ability to develop good working relations with colleagues. 

Knowledge of the Immigration Document checking process for student visa holders would be an advantage.

THIS ROLE IS NOT SUITABLE FOR CURRENT STUDENTS; STUDENT APPLICATIONS WILL NOT BE CONSIDERED DUE TO WORKING HOUR LIMITS.

Main duties and responsibilities

• Assist in the coordination and development of the Student Ambassador Scheme, ensuring efficient management of the booking process, timesheet submission, expense processing, and engagement reporting
• Provide logistical and administrative support to the Student Recruitment and Widening Participation (WP) team, coordinating events and activities, ensuring representation at both regional and national levels.
• Support the delivery of the Enquiry Management and Campus Tours project, including assisting with the onboarding, training, and allocation of tasks for Student Ambassadors
• Occasionally deliver presentations, workshops, and advice sessions to schools and colleges, both regionally and nationally, to raise awareness and support recruitment efforts. This may also include representing the university at National and Postgraduate Fairs.
• Engage with schools and colleges as required by management, delivering pre-prepared content to support outreach and recruitment.
• Support the evaluation and monitoring of the Student Recruitment and WP team by collating and reporting data on key Outreach KPIs.
• Assist in the planning and execution of Queen Mary?s major external events, such as Offer Holder Days and Open Days, which may involve compensated out-of-hours work.
• Act as an advocate for the University?s brand, ensuring its visual and verbal identity are consistently applied across all communications and activities.
• Stay updated on relevant legislation, including GDPR, CMA, and ASA requirements, ensuring all activities align with these regulations.

The above list of responsibilities is not exhaustive and the jobholder may be required to undertake other duties commensurate with the level of the role, as reasonably requested by their line manager.

A level qualifications (or equivalent), or equivalent relevant experience - Essential
Educated to degree level in a relevant field or equivalent experience - Desirable

• Experience of working within the Higher Education sector in a similar role - Desirable
• Experience in the management of student ambassadors or volunteer groups - Desirable
• Experience of communicating with a wide range of audiences - Essential
• Experience of organising small to medium scale events from briefing to delivery - Desirable
• Experience of delivering training or workshops for student groups - Desirable
• Strong technical ability in using CRM systems or other platforms to record customer enquiries and execute marketing campaigns - Desirable
• Excellent editorial (writing, proofing) and numerical skills - Essential
• Excellent IT skills including use of Microsoft packages in using email, spreadsheets, presentation software and word processing - Essential
• Proven analytical and problems solving capacity - Essential
• Able to work effectively independently and as part of a team - Essential
• Able to advise prospective students and their families of possible study options in a knowledgeable and professional manner - Essential   
• The nature of this role will mean the postholder may be required to work evenings and weekends as well as travel on a national basis (for which TOIL will be given), as such a flexible approach to working during unsociable hours is needed - Essential
• This post is subject to an enhanced DBS check - Essential 
• *The ability to meet UK ?right to work? requirements. - Essential
• The ability and willingness to work evenings and weekends as required - Essential
   

OSCE Invigilation

Thursday 1st May 2025 & Friday 2nd May 2025.

Applicants must NOT be part of the MPharm course at King's College London or the Faculty of Life Sciences and Medicine.

Key responsibilities   

• To support the Lead Invigilator in carrying out their duties by attending briefing sessions prior to and following exam sessions as required.  
• To assist with setting up the circuit(s): putting out clipboards, sharp pencils, and rubbers inside each station. 
• Assist with the set-up of equipment (training will be given for the setting up of props or the resetting of station equipment). 
• To assist students before the exam begins, ensuring that all students are correctly located and ready for the exam.   
• To invigilate the examination circuits and guide students between stations during the exam.  
• Direct examiners, patients, simulated patients to the correct stations. 
• Be the first response for examiner questions or concerns, raising issues with the lead invigilator or senior examiner quickly and efficiently. 
• To vigilantly monitor the room/allocated area throughout the exam in session whilst not disrupting the candidates; and ensuring a calm environment conducive to supporting students to be successful in their exams.  
• To ensure that noise levels on the examination circuit are kept to a minimum and that examination conditions are maintained throughout 
• To promptly report any incidents that may impact a candidate's performance to the Lead Invigilator, Circuit Lead (Marshall), OSCE Site Lead, or Senior Examiner. 
• To ensure that, at the end of the exam, all iPads and materials are collected and returned to the relevant place according to set procedures as advised by the Lead Invigilator. 

N/a

• Must be available for both days (Thursday 1st May 2025 & Friday 2nd May 2025 )
• Available for a prompt start at 09:00 to 17:00
• Professional.
• Observant.
• Shows initiative.
• Handles confidential documents responsibly.
• Available for the full duration of the exam.
• Applicants must NOT be part of the MPharm at King's College London or the Faculty of Life Sciences and Medicine.