Job Description
**NO LONGER ACCEPTING APPLICATIONS**
The Students’ Union requires a Programmes and Engagement Assistant, to support SU Volunteer in delivering meaningful volunteering opportunities for students which create positive community impact.
You will have excellent administrative and organisational skills, along with a passion for engaging with people. This role will support our day to day service and assist with the promotion, co-ordination, and delivery of our flagship programmes, Homework Clubs, Jump IN and, Handy Helpers.
You will be an enthusiastic individual and be able to confidently work with students, elected Student Officers, Students’ Union & University staff, and external organisations. You will also have an ability to manage and prioritise your workload independently as well as work effectively within a team.
Main Duties and Responsibilities
- Support students to engage with a range of volunteering opportunities.
- Support the SU Volunteer team with the co-ordination of programmes, such as Homework Clubs, Jump IN and Handy Helpers e.g.:
- Promoting programmes to students
- Processing applications
- Liaising with students and facilitators
- Booking venues
- Organising catering
- Responding to queries
- Planning activities
- Creating a welcoming environment for students and other stakeholders
- Providing logistical support on the day
- Suggest and capture fun, and meaningful volunteering content, liaising with the SU Marketing team to bring this to life for SU social media.
- Prepare newsletters, and update our website regularly to support the promotion of our activity and encourage engagement from students.
- Build relationships with student participants and others stakeholders
- Complete administrative tasks e.g. taking minutes at meetings and monitoring/responding to emails.
- Support us to monitor student engagement via our Content Management System.
- Explore innovative ways to gather student and external organisation feedback to support the continued development of SU Volunteer services and programmes.
- Identify and research potential opportunities and share your ideas to further develop student volunteering.
- On occasion, pose for photos, and speak to camera to support the promotion of student volunteering.
- To be comfortable working outdoors and being hands-on when supporting Handy Helpers activities.
- Act as an ambassador for the Students’ Union and the University.
- Comply with Students’ Union Operational Procedures and Queen’s University Policies.
Qualificationsn/a
SkillsExperience Required
Planning and organising events, at any scale.
Preparing content/information for an audience. This could be for a website, a newsletter, or social media.
Building relationships and working effectively with students.
Skills Required
An ability to work effectively both independently and in a team environment.
Excellent time management skills with the ability work well under pressure.
Values & Attitudes Required
An interest in volunteering, community engagement and student development.
An interest in gathering and generating innovative and engaging content for social media, website, and newsletters.
Prepared to commit to the values of the Students’ Union
Friendly, supportive, and motivated
Flexible, with a willingness to learn
Other
Applicants must be a registered student at Queen’s University Belfast for academic year 2023 – 2024 and for the full period that the post is available.
All students for whom English is not their first language must have achieved a minimum pass mark of 7.0 in the writing and speaking band of IELTS (International English Language Test Score) or equivalent (evidence to be supplied along with your completed application and equal opportunities forms).
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