Research Assistant

Techstars Start-Up weekend is coming to Belfast! We need support in making this happen and we are looking for students to support us at the event.

About the event:

Techstars Startup Weekend is a three-day programme where aspiring entrepreneurs can experience startup life. It’s taken place in hundreds of cities around the world, and now it’s coming to Belfast! Over 400,000 people have participated in Startup Weekends in 150 countries, and the Startup Weekend methodology has successfully created thousands of companies!

Tasks will include:

• Welcoming participants 


• Liaising with caterers on site 


• Supporting with room set up 


• Liaising with mentors, speakers and judges


• Helping set up technology


• Answering queries 


• Guiding participants to the right rooms etc


• Answering questions 


• And any other tasks that might come up
  
   

There are no qualifications required of the role

There is very little experience required for this role.  We are looking for people who are confident in communicating with others, who are relatively organised and an interest in the Start-Up world is a bonus!

 

Queen’s University School of Electronics, Electrical Engineering and Computer Science (EEECS) require a student to provide IT Support assistance.  The IT Support Assistant posts is based at Computer Science Building (CSB), 18 Malone Road, Belfast.

The post is available from 05 August 2024 to 20 December 2024 in the first instance and may be extended, working up to 16 hours per week.

Main duties associated with this post are: 

• Provide evening technical support cover on-site in Computer Science Building.


• Provide user support on-site.


• Respond to user requests via the school helpdesk.


• Software installation and configuration.


• Operating system image deployment.


• Troubleshooting software installations.


• IT record keeping and asset management.


• Support users both onsite and users working remotely.


• Provide IT technical support for events.


• PC hardware maintenance and upgrades.


• Automation using SharePoint Online and MS Office 365 low-code approach.


• Must be able to work flexibly and cover evening hours required to deliver our evening rota.


• Lifting and moving of equipment e.g., system units, computer monitors and printers.


• Carry out any other duties which are appropriate to the post as may be reasonably requested by the supervisor.

Currently registered students at Queen’s University, Belfast entering final year of an Undergraduate course of study in MEng/BSc Computer Science, MEng/BEng Software Engineering/Software and Electronic Systems Engineering, BSc Computing and Information Technology/Business Information Technology.

1. Currently registered students at Queen’s University, Belfast entering final year of an Undergraduate course of study in MEng/BSc Computer Science, MEng/BEng Software Engineering/Software and Electronic Systems Engineering, BSc Computing and Information Technology/Business Information Technology.
   
    


2. Have one year work experience in a technical support role or have successfully completed a year out placement in a technical support role.
   
    


3. 50% average to date in all modules taken to date.
   
    


4. All students for whom English is not their first language must have achieved a minimum pass mark of 7.0 in the writing and speaking band of IELTS (International English Language Test Score) or equivalent. Please note a copy of your IELTS results will be requested by email to your QUB email address following submission of your application).
   
    


5. Understand Windows Networked environment and know how to configure network settings on a windows machine.
   
    


6. Experience of upgrading or maintaining PC hardware.
   
    


7. Experience of installing software or operating systems.
   
    


8. Proven basic knowledge of regulations and procedures, including H&S requirements.

Desirable Criteria:

1. At least 60% average to date in modules taken.


2. Exposure to Linux and Linux network configuration.


3. Familiarity with University support systems including helpdesks and service desk software

POST: AHSS Student Skills Assisant x 12 (Specialists in Digital, Academic, Employability/Transversal skills)

SCHOOL/DEPT: AHSS Faculty Office

DURATION: Fixed Term until 30th June 2025 (with the possibility of contract extension through to August 2025)

WAGE: £19.23 per hour (Salary may increase as of August 2024 but will be commensurate with Queen's University's Agenda for Change)

CLOSING DATE: Midnight on Sunday16th June 2024

EXPECTED INTERVIEW DATES: Monday 24th and Tuesday 25th June 2024

NO. OF HOURS PER WEEK: Minimum of 8 hours per week (with the possibility of 10/week)

JOB TITLE: AHSS Student Skills Assisant

QUESTION? Informal queries can be directed to Aileen Carson (Employability and Skills Development Officer with AHSS) a.carson@qub.ac.uk.

JOB SUMMARY:

We are looking for 12 exceptional students to join our Student Skills Development Team in the Faculty of Arts, Humanities and Social Sciences (AHSS). As part of a dedicated team of Student Assistants, you'll provide peer-to-peer support and training for both Undergraduate and Postgraduate students, and to promote the student skills agenda.

The team will be made up of Digital (x4), Academic (x4) and Employability/Transversal (x4) assistants* to form the ‘Student Skills Development Team’ who will then be split into 3 sub-teams supporting either Undergraduate (UG), Post Graduate Taught (PGT), or Post Graduate Research (PGR) students across the faculty. Your responsibilities will include organising events, delivering training, offering support through 1-2-1s and group drop-in sessions, and creating engaging learning guides in written and video formats. Additionally, as a member to the Student Skills Development Team, you will actively represent the student voice in important committees and working groups, contributing to decisions that shape the future of student skills development within the AHSS Faculty and the wider university. See a summary of the overall team breakdown below: