Student Assistant

Job Description

POST/JOB TITLE:            Student Assistant

SCHOOL/DEPT:             Careers, Employability & Skills

NO. OF HOURS IF PT:     26 hours during term time, specific to event dates plus potential additional ad hoc work within Careers Employability and Skills.

Key dates where availability is required are 11th October 2023 (10.00am – 4.00pm) Go Global Fair                                                                            Autumn Careers Fair - 16th October for briefing/Set Up (1.00pm – 5.00pm) and 17th/18th October (9.00am – 5.00pm) on both days.

To support the successful delivery of large-scale Careers Fairs within the University, undertaking promotional and logistical event tasks, with focus on providing an excellent Fair experience for students and employers. Further work in Careers, Employability and Skills may also be offered on an ongoing basis.  

MAJOR DUTIES: 

Fair Event Delivery 

• Work as part of a team to ensure the successful and smooth delivery of a number of central Careers Fairs (Go Global Fair on 11 October and Autumn Careers Fair on 16/17/18 October) 


• Assist and contribute to a range of promotional efforts for the Fairs, to include: 


• Distributing fliers and proactively generating interest through discussion with students/other target audience; 


• Contributing to ongoing review or relevant focus groups, as appropriate. 


• Provide consistent and high level of customer service at central careers fairs, to include: 


• Welcoming exhibitors (including employers), staff and students on campus; 


• Acting as a point of contact and a source of information and guidance; 


• Registering students; 


• Guiding exhibitors according to designated seating or floorplans; 


• Providing directional support as required. 


• Accurately capture required Fair information, e.g. scanning student attendance, recording feedback and providing update to supervisors as required. 


• Undertake event set up and tear down tasks as allocated, to include: 


• Event staging, dressing of exhibitor stalls and positioning of branding collateral at Fair venues 


• Recording and storing of Fair collateral post event 


• Undertake any administrative duties in support of careers fairs, e.g.: 


• Preparing exhibitor welcome packs and other fair papers 

Event Briefing and Training 

• Undertake and fully participate in all relevant event training, as required. 


• Attend all individual fair briefing sessions, set-up and tear-down for Fairs, as directed. Key dates where availability is required are – 11 October, 16 October, 17 October, and 18 October 2023 


• Act as an ambassador and representative of the University at all times when undertaking duties. 


• Carry out any other duties which are appropriate to the post as may be reasonably requested by a Supervisor. 

n/a

• Previous experience of working in a customer facing environment (face-to-face contact) e.g. could include event venues, bars, clubs or restaurants, this is preferred but not essential 


• Proven ability to work as part of a team and make a positive and constructive contribution.  


• Excellent interpersonal skills, including the ability to proactively engage others in promotion of key messages and deal with face-to-face enquiries in a confident, courteous, patient, and professional manner. 


• Ability to use initiative and be proactive 


• Provide a high level of customer care