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Operations Assistant

£23,400 - £23,400
 

Job Description

SHC Front of House Support (weekend cover)
4-10hrs/week at ?12/hr

Job Role

To be the first point of contact for academic & research staff, students, members of the public and other visitors to the Seamus Heaney Centre at Queen?s. 

To provide general information on the programmes and activities of the Centre, directing enquiries, and supporting the smooth running of internal and external events and group visits. 

Based at the reception desk of the Seamus Heaney Centre, this is primarily a weekend role and applicants should be available to work at least one weekend day per week. Additional hours may be offered during core opening hours (Tue-Sun, 10.00-4.00, with some evening events). 



Qualifications

Degree or currently enrolled in an English degree (or closely related)



Skills

Key Duties:

  • Welcoming and directing visitors within the building and the wider campus. 
  • Daily maintenance and security of the front of house area (SHC gallery, reception and shop), including sales, gallery information, and inspections of public areas. 
  • Deal with routine enquiries from students, staff and visitors and provide them with the relevant information or refer more complex enquiries to the appropriate member of staff.
  • Updating database of audience data, visitor numbers and contacts.
  • Helping with technical set up for events, troubleshooting and logging calls with Information Services or Estates where appropriate.
  • Helping with room setup and hospitality for special events. 

Successful candidates may be interviewed on w/c Monday 5 August

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Are you looking for a well-paid, fun and professional part-time job, which is flexible around your studies and guaranteed to boost your CV?

Become part of our student calling team and get paid for chatting about student life now, and listening to graduates reminisce about their experiences at the University. You will be raising money to support fellow students by encouraging donations to the Queen's Annual Fund.

The position of a Student Caller/Assistant with the Queen?s Annual Fund involves contacting Queen?s graduates by telephone for a variety of reasons which include updating their details, finding out what they have gone on to do since graduating, informing them of the latest news and events and asking them if they are able to make a donation towards the Annual Fund.

The benefits to you:

  • ?12.50 per hour (plus holiday pay)
  • A compelling addition to your CV
  • A fun and supportive working environment
  • Developing valuable skills in communication, leadership, negotiation, marketing and teamwork
  • Flexible working conditions around your studies
  • An opportunity to give back to the University and support fellow students


Qualifications
  • Registered students at Queen?s University Belfast for academic year 2022 ? 2023 and for the full period that these posts are available, graduates will also be eligible.
  • All students for whom English is not their first language must have a pass mark of 8.5 in the writing and speaking band of IELTS (International English Language Test Score) (Please note proof of IELTS results or equivalent will be required before the post can be assigned).
  • Excellent spoken english is required, as the majority of the role involves speaking to graduates on the telephone.


Skills
  • Plays/played an active part in University life ? member of clubs / societies
  • Experience in negotiation
  • Experience in administration.
  • Experience in customer service.
  • Experience in fundraising or telesales.
  • Clear understanding of the role of the Queen?s Annual Fund
  • Ability to carry out general admin duties
  • Excellent communication skills
  • Clear clarity of speech
  • Good interpersonal skills

Dr Ciara Hackett is seeking to appoint an exceptional candidate to the post of Research Assistant. 

The successful candidate will contribute to a project for the Athena Swan Committee on perimenopause and menopause: specifically, on the impact of menopause/perimenopause on academic and professional service careers. This research comes in the context of the university?s recent policy on Menopause. Dr. Hackett is looking to commission this research in her capacity as SWAN Champion so that we, via the school Athena Swan Committee, might develop specific law school support across research, service and teaching.

The successful candidate will assist in: 

1) Preparing a review of menopause literature as it relates to career impacts for academic and professional services staff. 

What you?ll get in return 

The successful candidate will receive a contract for 50 hours of research assistance at the rate of ?16.60 per hour. This will likely be completed between February - May 2025, with 5 hours of work per week currently allocated. The successful candidate will receive written credit for their contribution to this research in any outputs that result from this role. 

How to apply 

If you are interested, please send your CV (max 2 pages) + covering /motivational statement (max 1 page) to Dr Ciara Hackett (c.hackett@qub.ac.uk) by specifying ?Application for the Research Assistant position? in the subject line. 

Deadline: 31st January 2025 at 5pm.



Qualifications

Essential Criteria 

  • Currently undertaking a PhD within the School of Law. 
  • Strong organisational skills and the ability to work independently and to deadlines. 
  • Excellent interpersonal skills and the ability to develop good working relations with colleagues. 

 

Desirable criteria 

        -  Knowledge of menopause/women?s health literature

Further enquiries about the position may be directed to Dr Ciara Hackett (c.hackett@qub.ac.uk) 



Skills

Currently undertaking a PhD within the School of Law. 

To review materials provided to international students to help them apply visas. 



Qualifications

NONE



Skills

NONE

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