Student Assistant

Back of house cleaning duties

Counting and organising crockery, cutlery and glassware for event setups

Washing crockery, cutlery and glassware returned from events and storing them correctly

Completing and signing off Cleaning checklists which involves keeping the general back of house and rubbish disposal area clean

This job may be based at Great Hall or Riddel Hall, or across both properties

Multiple positions are available. Available shifts include 8-4 Monday to Friday, with other roles for evening shifts from 4pm available.

NONE

Minimum 6 months experience working as a kitchen porter

Knowledge of COSHH is desirable

To support a film screening event and other duties assigned by Prof Jayati Das-Munshi.

None

Patient Public Involvement

Knowledge about mental health research

Knowledge of the UK's health care system, in particular about the experience of minoritised ethnic groups with several mental health conditions

This is a zero hours contract, events are on an ad hoc basis, we cannot guarantee hours every week. 

Student Event Assistant with QM Venues

QM Venues manages all internal and external events in QMUL spaces. As event assistants, you would be supporting our team in managing events, supporting our clients and ensuring all our events are run safely and smoothly. 

You will be managed by members of the operational team for QM Venues, with a clear manager for each event you work.

Roles might include: 

• Welcoming visitors to a venue and controlling entry into a space.
• Acting as an usher during an event in the Great Hall to ensure compliance with relevant legislation, local authority rules for theatre management and fire safety procedures
• Clear communication with the duty manager and other team members via the use of 2-way Radios.
• Staffing a cloakroom/registration point.
• Assisting with the set-up/break-down of an event. 
• Supporting our clients during an event that a Venues team member cannot attend.
• Supporting hospitality team at large scale events serving food and beverage when required.

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Skills you will need:

• Communication Skills - the ability to verbally pass on information to others. Being able to efficiently communicate tasks that need to be completed and any issues that may arise. 
• An interest in Events, Arts, - a genuine interest in working with and for a wide variety of professionals visiting QM for reasons such as conferences, arts and culture projects and student events.
• Proactivity and use of Initiative - the ability to act in advance, plan ahead and carry out duties in a forward-thinking manner. Ability to work unsupervised.
• Problem solving - the ability to be flexible and respond to any challenges that arise.
• Attention to detail ? being vigilant during events to ensure event managers and clients are supported and events are run safely. 
• Motivation ? the ability to achieve key goals.
• Time management skills - Ability to work at the required time given by managers and time keep during events. 
• Enthusiasm ? a genuine interest in event management and hospitality. 
• Team working skills ? ability to collaborate, work well with others, lead and follow.

You will be expected to: 

• Understand the complexities of each type of event depending on size, client needs, timing and collaboration with other departments. 
• Confidently communicate with external guests for events, including welcoming guests, assisting with seating arrangements, distribution of programmes/materials and safely clearing venues when needed. 
• Present yourself in a smart manner and wear uniform provided or follow a dress code where required.
• To behave accordingly when working at events to ensure a professional and positive image is always conveyed. Eating, drinking, smoking and the use of mobile phones when on duty is not permitted.

You will receive training in:

• Fire Marshalling for events and other emergency situations. 
• Basic technical training for lecture theatres, radios and other equipment. 
• Front of house skills, including ticketing, box office and ushering.

Application Process

• Once your application is received, you may be invited to a group interview for the Venues team to meet you and assess necessary skills.
• Upon appointment, you will be expected to attend the mandatory training before you are able to work any events.
• After this, you will be able to put yourself forward for shifts and events.