Student Library Assistant

Job Description

Library Services are recruiting a Student Assistant to assist with the creation of social media content. In this role, you will help enhance Library Services’ online presence, engaging with our diverse community, and improving customer experience across various digital platforms.



Key Responsibilities:




  • Assist with the development and implementation of communications campaigns promoting various library services and initiatives.

  • Create engaging content for the Library’s social media channels (Instagram, X, Facebook).

  • Produce visually appealing graphics, videos, and other multimedia content for social media and other communications platforms.

  • Contribute to the work of the Library’s Social Media Group.

  • Liaise with the #LoveQUBLibrary team to create content promoting engagement events.

  • Ensure all content aligns with the University's brand guidelines and messaging strategies.

  • Monitor social media trends and analyse performance metrics to measure the effectiveness of campaigns and engagement.

  • Conduct usability testing and gather customer feedback to identify areas for improvement.



Qualifications

N/A



Skills

Essential Criteria:




  • Registered student at Queen’s University Belfast for academic year 2023-2024 and for the full period that the post is available, otherwise the application will not be considered.

  • An understanding of different social media platforms and content.

  • Proficiency in creating multimedia content (images, infographics, videos, GIFs, reels etc.) and use graphic design tools (Canva).

  • An interest in and willingness to undertake UX exercises and gather customer feedback.

  • Excellent written and verbal communication skills.

  • Good organisational skills and experience of scheduling workloads in advance.

  • Demonstrable evidence of an ability to work independently and as part of a team.

  • Creative mindset with an eye for detail and accuracy.



Desirable Criteria:




  • A qualification or degree in a related field – e.g., marketing, communications, digital media.

  • Experience in social media management or content creation in an organisation in either a paid or voluntary capacity.

  • Prior experience in undertaking UX activities to gather customer feedback.



Please submit a CV and cover letter demonstrating clearly how you meet the criteria by 5th January 2024. Only shortlisted candidates will be contacted for an interview.

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This role is offered on a part time basis (20 hours per week), Mon-Friday (4 hours per day) and will provide general admin support to both the SGDP Senior Department Officer and SGDP Reception Manager.



The SGDP Centre (Social, Genetic and Developmental Psychiatry) is located at the King's College London, Denmark Hill Campus at the Institute of Psychiatry, Psychology and Neuroscience. SE5 8AF.



The primary activities related to this role will be assisting the SGDP Reception Manager covering a busy Reception Desk. This involves dealing with staff and student enquiries, answering the telephone, assisting with deliveries, post, couriers, contractors and visitors.



The post will also include:



Management of SGDP mailing lists (training provided)

Management of SGDP MS Teams site (training provided) - uploading/updating documents, adding new members

Reporting of faulty/damaged facilities/equipment via the KCL Estates and Facilities helpdesk (training provided) Liaising with E&F (post, furniture moves, deliveries).

Email enquiries - general enquiries relating to the above, departmental circulars as required.



Qualifications

N/A



Skills

Good communication skills, high levels of customer service, ability to prioritise workload. Experience of Outlook, Powerpoint, Excel and other Office based IT packages (to a basic level)



Reception or other customer service experience preferred but not essential.

Queen’s University seek to recruit a number of Team Leaders to work for 8-week period from the 26th June. The post holders will assist in the co-ordination and delivery of a programme of supervised indoor and outdoor activities, across a variety of sporting and non-sporting themes. You will assist with the supervision of Activity Leaders and casual coaches in delivering safe, progressive and enjoyable activities suitable for children of all ages and abilities.



You will be the first point of contact for enquiries from parents and will ensure all incidents and accidents are recorded and reported to the Summer Scheme Co-ordinator on a daily basis. You will assist in the supervision of the children participating in the scheme, overseeing the general safety and behaviour of the children by directing and supervising activities to prevent injury, misuse and damages to facilities or equipment.



You will have excellent communication skills and the ability to provide clear direction and guidance. This is a full-time position from 26 June – 18 August 2023 (inclusive to staff training) and successful candidates will be expected to have availability throughout this period. The post meets the definition of regulated activity and requires an enhanced disclosure check.



The Summer Scheme at Queen’s Sport is a popular programme that offers children aged 6 - 14 years old a high-quality activity experience. Children can learn new skills that promote an active lifestyle by providing opportunities to try new sports in a fun and supportive environment.



Further information about the Directorate can be found at – http://www.queenssport.com/



MAIN ACTIVITIES/RESPONSIBILITIES:



Assist the Co-ordinator as required in planning and implementing a programme of supervised indoor and outdoor activities, across a variety of sporting and non-sporting themes.



To assist with the supervision of Activity Leaders and casual coaches in delivering safe, progressive and enjoyable activities suitable for children of all ages and abilities.



Be the first point of contact for enquiries from parents and ensure all incidents and accidents are recorded and reported to summer scheme co-ordinator on a daily basis.



Assist in the supervision of the children participating in the scheme, overseeing the general safety and behaviour of the children by directing and supervising activities to prevent injury, misuse and damages to facilities or equipment.



To undertake training relevant to the post.



To carry out duties in a way as to enhance and protect the reputation and profile of the Queen’s Sport.



Any other relevant duties as may be required for the period of the summer scheme.



PLANNING AND ORGANISING:



Assist with co-ordination of a 7-week programme of sporting and non-sporting activity.



Plan weekly work programmes for team of 4 Activity Leaders.



Plan and organise sporting and non-sporting activities for group of children on a daily / weekly basis.



RESOURCE MANAGEMENT RESPONSIBILITIES (e.g. People, Finance, Equipment):



Manage work programme of 4 Activity Leaders on a weekly basis.



Facilitate weekly meetings with Activity Leaders.



Responsible for health, safety and well being of approximately 40 children on a daily basis with activity leaders.



Assist with management of inventory.



INTERNAL AND EXTERNAL RELATIONSHIPS:



Liaise with Co-ordinator on a daily basis.



Liaise with parents on a daily basis.



Liaise with administrative and operational staff within Queen’s Sport on a regular basis.



Qualifications

A minimum of 5 GCSEs (Grade C or above) or equivalent, including English Language and a mathematical based subject.



DESIRABLE



A sports leader award or coaching award in any sport.



Be a qualified school teacher with a minimum of one year’s teaching experience within the previous five years.



First Aid qualification.



Previous experience of supervising staff in a children’s scheme or other sporting initiative.



Hold a current valid driving licence and have use of a car during the scheme.



Skills

Previous experience as an Activity Leader for a minimum period of four months within the last two years OR as a Team Leader for a minimum period of two months within the last year in other sporting or non sporting initiatives for children.



DESIRABLE



Recent experience in working with children (full-time or part-time) for a minimum period of six months (within the last 2 years).



Recent experience of implementing safe sporting and non-sporting activities to young people following Covid guidelines within an education and/or sporting context.



Other Skills/Knowledge



Sporting or cultural interests.



Good organisational and motivational skills.



Demonstrate good communication skills.



Presentation



Neat and tidy appearance.



Personal Qualities



Ability to respond clearly to direction.



Ability to provide clear direction and guidance.



Customer oriented.



Ability to use initiative and work unaccompanied.



Desire to contribute and demonstrate commitment to team.



Ability to work flexible hours.

Queen’s University seek to recruit a Co-Ordinator to plan and supervise a 7 week safe, progressive and enjoyable programme to children of all ages and abilities in the Queen’s Sport Summer Activity Scheme. You will plan and supervise Team Leaders and Activity Leaders to implement a programme of activities that will include teaching/coaching a variety of sporting and non-sporting activities. You will liaise with the Sport Development Officer and Operation Teams and create a weekly report regarding the running of the scheme.



You will oversee the supervision of children participating in the scheme, overseeing the general safety and behaviour. You be involved in the preparation and delivery of staff training which will involve an element of manual handling, assembling and dismantling the equipment as required for use in activities, safeguarding and First Aid.



You will be customer orientated with good communication skills and you will have the ability to use initiative and work unaccompanied. This is a full-time position from 26 June – 18 August 2023 (inclusive to staff training) and successful candidates will be expected to have availability throughout this period. The post meets the definition of regulated activity and requires an enhanced disclosure check.



The Summer Scheme at Queen’s Sport is a popular programme that offers children aged 6 - 14 years old a high-quality activity experience. Children can learn new skills that promote an active lifestyle by providing opportunities to try new sports in a fun and supportive environment. Further information about the Directorate can be found at – http://www.queenssport.com/



JOB PURPOSE:



To co-ordinate and supervise the delivery of a programme of supervised indoor and outdoor activities, across a variety of sporting and non-sporting themes.



 



MAIN ACTIVITIES/RESPONSIBILITIES:



Plan, develop and implement a programme of supervised indoor and outdoor activities, across a variety of sporting and non-sporting themes.



Lead and supervise Team Leaders, Activity Leaders and casual coaches to ensure the delivery of safe, progressive and enjoyable activities suitable for children of all ages and abilities.



Co-ordinate and implement a training programme for Team Leaders and Activity Leaders.



Deal with enquiries from parents and ensure all incidents and accidents are recorded and dealt with following the correct policies and procedures.



Develop staff rotas to ensure the safety of children at all times.



Organise a schedule that will ensure all equipment is set up, dismantled and stored correctly to ensure the health, safety and well being of children and staff.



Undertake training relevant to the post.



Any other relevant duties as may be required for the period of the summer scheme.



To carry out duties in a way as to enhance and protect the reputation and profile of the Queen’s Sport.



PLANNING AND ORGANISING:



Plan, develop and co-ordinate a progressive 7-week programme of sporting and non-sporting activity.



Plan weekly work programmes for team of 4 Team Leaders.



Supervise the delivery of activity sessions to ensure they are being carried out to a high standard.



Co-ordinate the planning of sporting and non-sporting activities for groups of children on a daily / weekly basis.



RESOURCE MANAGEMENT RESPONSIBILITIES (e.g. People, Finance, Equipment):



Manage deployment of staff and work programme for Team Leaders on a weekly basis.



Facilitate weekly meetings with all staff



Ensure the safety, health and well-being of children and staff



Ensure minimum standards for safeguarding children and young people are implemented at the scheme



Manage use of equipment inventory



INTERNAL AND EXTERNAL RELATIONSHIPS:



Provide update report to the Development Officer on a regular basis



Liaise with parents on a daily basis.



Communicate / work effectively with Queen’s Sport staff on a regular basis.




Qualifications

Education and Qualifications



A minimum of 5 GCSEs (Grade C or above) or equivalent, including English Language and a mathematical based subject.



 



Desirable



A sports leader award or coaching award in any sport.



Be a qualified school teacher with a minimum of one year’s teaching experience within the previous five years.



First Aid qualification.



Child protection training.



Skills

Previous experience as a Scheme Co-ordinator or Team Leader (for a minimum period of four months in the last two years) and/or relevant experience of organising a large scale activity event.



Previous experience of supervising staff in a children’s scheme or other sporting initiative.



Desirable



Currently involved in coaching children in at least one sport.



Other Skills/Knowledge



Ability to respond clearly to direction.



Ability to provide clear direction and guidance.



Sporting or cultural interests.



Demonstrate good organisational and motivational skills.



Aware of the minimum standards for safeguarding children and young people and impact of delivery of a Summer Scheme programme

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