Clerical Assistant

£23,439 - £23,439

Job Description

Assessment Support Hub Student Assistant - Job Description

The Assessment Support Hub team are seeking to recruit a Student Assistant to join their team to contribute to this exciting University project.

The Assessment Support Hub (ASH) is a digital site hosted on SharePoint which has been designed as a one-stop shop to provide information for Queen's students on all things assessment. The site is the result of a cross-campus collaborative project which aims to demystify assessment, let students know about services which can help with things like academic writing, wellbeing concerns, etc. and provides support if things aren't going as planned. Students were involved from the beginning, and helped to benchmark what was available at other universities, to co-design the site, and to create its content.

The primary role of the ASH Student Assistant will be to provide effective administrative support to the project leads as the site moves into the next phase of communications and implementation.

The postholder will play a key role in ensuring the student voice is firmly embedded within the ASH and help to design and shape content that promotes how students can be empowered to become healthy learners and make informed decisions around preparing for and engaging with assessment.

Hours may vary throughout the project but will be up to a maximum of 20 hours per week. Hours may vary throughout the project. It is anticipated that this post will be available until August 2024 but will be reviewed on the basis of funding.  

The postholder will primarily work Monday to Friday, however occasional evening and/or weekend work may be required. The postholder will be based on-campus. Interviews will be held on Thursday 14 June.


General Duties:

  1. To carry out administrative tasks including scheduling and planning meetings, developing action lists, and ensuring they are followed-up. To monitor, draft and respond to emails, and coordinate robust file management and version control across shared platforms e.g., Teams sites.

  2. To contribute towards the communication plan for the next phase of implementation for the digital site to include social media, training for staff, student and staff newsletters, digital screens etc.

  3. To contribute towards the ongoing monitoring and evaluation of the project.

  4. To develop engaging content in relation to the ASH including video content for the site, social media, web-based copy and graphics, intranet material, and project updates to key stakeholders.

  5. Engage with key stakeholders connected to the ongoing development of the ASH, including but not limited to members of the Project Implementation and User Groups, staff and students, and members of Faculties, Schools, and Directorates across the University.    

  6. To act as an ambassador for the University including supporting the ASH project leads and academic and professional staff in service delivery as required.

  7. To undertake all relevant training as required. 

  8. Carry out any other duties which are appropriate to the post as may be reasonably requested by the supervisor(s) and provide regular updates to supervisory staff.




Person Specification 

Applicants must be a registered student at Queen’s University Belfast for academic year 2023 – 2024. 

Please apply with an up-to-date CV and Cover Letter. Applicants are asked to specifically refer to any essential and/or desirable criteria that they meet in their application statements, as the panel will use this information to shortlist and invite candidates to interview. Please provide clear examples, avoid acronyms or jargon that would not be familiar to panel members, outline your specific role, and be as clear as possible as the panel will not make assumptions based on any existing knowledge. 


Essential Criteria 

  1. Evidence of completing small, medium, and large tasks, as part of a wider project. Evidence of working as part of a team. 

  2. Evidence of using own initiative to proactively progress goals and objectives, with a problem-solving attitude.  

  3. Demonstrate an understanding about the aims, objectives, and areas of focus of the Assessment Support Hub. 

  4. Demonstrate a strong willingness to enhance the student experience. 

  5. An ability to work effectively both independently and in a team environment. 

  6. Excellent time management skills, with a flexible attitude and the ability to prioritise, meet deadlines and work under pressure whilst delivering high quality work. 

  7. Effective I.T. skills including evidence of use of packages such as Microsoft Office. 

  8. Motivated, energetic, and enthusiastic. 

  9. Flexible, with a willingness to learn. 


Desirable Criteria

  1. Experience of working within a University setting. 

  2. Evidence of designing and building content across a range of platforms including, for example, Virtual Learning Environments, social media, or websites.  

  3. Evidence of presenting in front of small and large audiences.  

  4. Experience of working on marketing/promotional campaigns. 


POST: AHSS Student Skills Assisant x 12 (Specialists in Digital, Academic, Employability/Transversal skills)

SCHOOL/DEPT: AHSS Faculty Office

DURATION: Fixed Term until 30th June 2025 (with the possibility of contract extension through to August 2025)

WAGE: £19.23 per hour (Salary may increase as of August 2024 but will be commensurate with Queen's University's Agenda for Change)

CLOSING DATE: Midnight on Sunday16th June 2024

EXPECTED INTERVIEW DATES: Monday 24th and Tuesday 25th June 2024

NO. OF HOURS PER WEEK: Minimum of 8 hours per week (with the possibility of 10/week)

JOB TITLE: AHSS Student Skills Assisant

QUESTION? Informal queries can be directed to Aileen Carson (Employability and Skills Development Officer with AHSS)



We are looking for 12 exceptional students to join our Student Skills Development Team in the Faculty of Arts, Humanities and Social Sciences (AHSS). As part of a dedicated team of Student Assistants, you'll provide peer-to-peer support and training for both Undergraduate and Postgraduate students, and to promote the student skills agenda.

The team will be made up of Digital (x4), Academic (x4) and Employability/Transversal (x4) assistants* to form the ‘Student Skills Development Team’ who will then be split into 3 sub-teams supporting either Undergraduate (UG), Post Graduate Taught (PGT), or Post Graduate Research (PGR) students across the faculty. Your responsibilities will include organising events, delivering training, offering support through 1-2-1s and group drop-in sessions, and creating engaging learning guides in written and video formats. Additionally, as a member to the Student Skills Development Team, you will actively represent the student voice in important committees and working groups, contributing to decisions that shape the future of student skills development within the AHSS Faculty and the wider university. See a summary of the overall team breakdown below:

Research Assistant in Management (up to a maximum of 20 hours per week for 21 weeks)

This part-time role (up to a maximum of 20 hours per week) will support academics in the Department of Organization, Work and Leadership with their research.


A Master's degree in HRM or related programme.


We are seeking applicants who wish to gain first-hand experience of conducting research in management, and who have an interest in communicating research to non-academic stakeholders.


This part-time role is intended for an individual who is currently on the PhD program or finishing MSc HRM (or equivalent) and who is thinking about doing a PhD.


This role requires prior knowledge of literature review, data collection, input and analysis via NVivo software and SPSS software. 


Good written and verbal communication skills are essential. Knowledge of the appropriate discipline is required.


The successful candidate of this exciting new post will write a grant application to Northern Ireland, Chest Heart and Stroke (NICHS); designing a feasibility study (with a control group) of compassionate, mindfulness, resilience (CMR) with carers of children and  / or young people with congenital heart disease (CHD).  The successful candidate will become an active member of the research team assisting in the planning of the study so that the grant application will be submitted and will hopefully be successful. 

The post will involve working with the principle investigator, Dr Patricia Carlisle (SSESW), the research team including Professor Helen Noble,  Dr Anna Wilson and Dr Clare McKeaveney (all of whom are based within the School of Nursing and Midwifery), and other external stake holders. 

Summary of project:

CHD is considered the most common cause of significant congenital abnormalities affecting new-born children worldwide. Carers of children and young people with CHD are more vulnerable to psychological and social distress.  Compromised carer mental health, if left un-recognised and untreated, can negatively impact a carer’s ability to care for their child and result in long term cognitive, health-related, and behavioural problems in children and young people with CHD.   Literature indicates the need for interventions for carer’s of children and young people with CHD which address the negative psychosocial impact of this chronic condition.   Existing research details the potential value of mindfulness in treated parenting stress.  Compassionate, Mindful, Resilience (CMR) is a 4-week online MBI developed by Mindfulness UK.  This study aims to adapt the CMR programme for carers of children and/ or young people with CHD, to deliver it to carers, and to explore its feasibility in this population.  To date no published study has examined the impact of CMR for this group of carers.  The study fits within the research aim of NICHS's  Strategic Plan 2023-2026 which is to “to find better ways to prevent, treat and care for people affected by chest, heart and stroke illnesses”(NICHS, 2023: 11). 

About the role of Post Doctoral Research Assistant:

The post will involve:conducting a rapid scoping review to frame the rationale for the study; engaging with the PPI group; engaging with clinical experts in paediatric cardiology; designing the feasibility study  with a control group; developing a qualitative element to the study; developing relevant outcome measures; supporting the costing of the study and; undertaking additional elements included in the grant application.  The successful candidate will be expected to work within a multidisciplinary team and external organisations and charities.

Time commitment:

The PDRA’s contribution will run for 3 months at appointment or until 31st August August 2024, whichever is soonest.   This work package is funded by the University’s Agility Fund.    



Education and Qualifications

Have, or be about to obtain* a PhD in a relevant social science or healthcare discipline closely aligned with SSESW.  (*must be obtained within 3 months of the closing date for the post).  

Experience - Research and Associated Activities

Significant, relevant research experience within the area of chest, heart or stroke

Proven ability to manage a research project.

Experience of designing and / or undertaking feasibility studies with a qualitative element. 

Experience of undertaking rapid scoping review of literature.

Experience of writing grant application


Experience and/or training in project management.

Experience and/or training in patient and public involvement in research.

Experience of working or research in chest, heart and stroke

Experience of working in a research team (including remotely).

Record of publication in health research journals

Management, Administration, and Contribution to the Community.

Ability to contribute to broader management and administrative processes.

Contribute to the School’s outreach programme by links with industry, community groups etc

Other Skills/Knowledge

Evidence of good organisational and administrative skills.

Sufficient breadth and depth of specialist knowledge in the discipline and of research methods and techniques to work within established research programmes.

Excellent IT skills.

DESIRABLE - Knowledge of chest, heart and stroke research. Knowledge of carer experience


Ability to write research reports and publish papers in the peer reviewed literature.

Ability to communicate with a range of disciplines/professions.

Ability to communicate complex information clearly.

Ability to communicate complex information clearly.

Ability to build contacts and participate in internal and external networks.

DESIRABLE - Ability to participate and initiate research collaborations with wide range of stakeholders.

Personal Qualities

Demonstrable intellectual ability.

Ability to assess and organise resources.

Ability to build contacts and participate in internal and external networks.

Demonstrable intellectual ability.

Ability to assess and organise resources



The following describes the type of work that is typically required of research staff at this level. It is not expected that anyone carries out all the activities mentioned below and some carry out additional duties.

Develop and plan research under supervision within the “CMR CHD Carer” research project as a member of the research team.

Undertake rapid scoping review of relevant literature (including methodological) to infrom the study design, appropriate to this area of research

Draft the NICHS grant application and report to the Research Team

Support and organise the research advisory group which will include a internal and external stakeholders

Support PPI representatives as appropriate within the grant application

Support EDI awareness as appropriate within the grant application

Present regular progress reports on grant writing to members of the research group

Draft, often in consultation with the PI, material for publication in national and international journals.

Assist Research Team in the preparation of the grant application

Carry out routine administrative tasks which support the grant application process is completed on time and within budget

Read academic journals, papers and textbooks to keep abreast of developments in this area of interest and related disciplines.



Plan for specific aspects of the grant writing process.  The application is due Monday 19th August at 4pm. 

Plan for the proposed research

Plan own day-to day activity within framework of the agreed grant application

Plan to draft scoping review for journal publication.

Coordinate and liaise with other members of the research group over work progress.


RESOURCE MANAGEMENT RESPONSIBILITIES ((e.g. finance, people, equipment, etc):

Ensure Agility Fund resource if used in an effective and efficient manner.

Provide updates to Research Team to ensure grant is submitted on time and within budget.  



Liaise on a regular basis with colleagues.

Build internal contacts and participate in internal networks for the exchange of information and to form relationships for future collaboration.

Engage in scholarly activity if relevant to grant application process

Contribute to writing grant process.

Supervise the work of more junior staff.

Manage personal administrative tasks related to own work.

Contribute to the effective management and administration of the School.